- Report: #1391543
Complaint Review: ZAGG Inc - Nationwide
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Author Not Confirmed
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ZAGG Inc
Nationwide, USA
Phone:
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Web:
https://www.zagg.com
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ZAGG Inc - Terrible screen protector, warranty a ripoff! Ineffective screen protector fell off within a week; was placed by store personnel Nationwide
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The Verizon store recommended the ZAGG Invisishield. The store employee put on the protector.
The protector is adhered to the glass by a thin, less than 1mm line of adheasive. I could see it was not adhearing in the corners. The employee assured me it was "fine" and besides, I was protected by their lifetime warranty.
The Invisishield stayed on about one week! It slipped between the cushions of the couch and when I pulled it out, the protector flew off. The protector is unscathed, but the adhesive is worthless after picking up microscopic dust! For $50 plus tax, I expected a MUCH better product! The protector actually seems to be a plain 'ol plastic.
I requested replacement under warranty; they charged nothng for the new shield but $9.99 for the shipping! AND you have to pay to ship back their defective product!!!! That will be around another $7.00.
I suspect that ZAGG will take the replacement screen, clear the adhesive, re-apply and re-sell. I will make sure that does not happen by etching the screen.
Don't buy this! Don't pay for their defective product replacement.
