Odog
Sunnyvale,#2Consumer Comment
Fri, March 21, 2008
I am also being hounded by Zenith under a similar situation. I settled an old credit card debt down to four thousand with a collection company named Receivable Management Solutions. I made a total of two thousand dollars worth of payments, bringing my balance down to two thousand. Then, this past January I get a call from Zenith saying that they acquired my account and that I owe the full balance, that unless I have documentation showing a settlement that they will proceed to collect the full balance. The only documentation I have is a letter I sent to RMS stating the settlement detail, including the new balance, payment plan and authorization to directly withdraw the money on the dates given along with my account number. Despite my best efforts RMS would never send me a letter acknowledging our settlement. When I informed Zenith of this they said that to go ahead make payments as I had previously arranged. They found a computer entry on my account where the settlement is clearly discussed and settled upon. I made a five hundred dollar payment in February since they acknowledged the settlement, that they were just waiting on a confirmation letter. I made the payment by phone where they recorded my voice saying it is ok to take the money from my account towards the two thousand dollar balance. Now its March and I get a bill from Zenith and its 8800 dollars. Upon calling them they refuse to acknowledge any settlement, regardless of the letter I wrote, the computer entry they have or my voice recording detailing the specifics of allowing the withdrawal from my account. Cheri, please post any results or information that you come across...I have a feeling we arent the only ones affected in this way. It seems that collection agencies can settle, take your money, then sell off the account to another company that will void any previous settlement. You can then negotiate with them, a new settlement, and just when you are about to pay it off....they will sell your account again for what seems like an indefinite amount of time.
Odog
Sunnyvale,#3Consumer Comment
Fri, March 21, 2008
I am also being hounded by Zenith under a similar situation. I settled an old credit card debt down to four thousand with a collection company named Receivable Management Solutions. I made a total of two thousand dollars worth of payments, bringing my balance down to two thousand. Then, this past January I get a call from Zenith saying that they acquired my account and that I owe the full balance, that unless I have documentation showing a settlement that they will proceed to collect the full balance. The only documentation I have is a letter I sent to RMS stating the settlement detail, including the new balance, payment plan and authorization to directly withdraw the money on the dates given along with my account number. Despite my best efforts RMS would never send me a letter acknowledging our settlement. When I informed Zenith of this they said that to go ahead make payments as I had previously arranged. They found a computer entry on my account where the settlement is clearly discussed and settled upon. I made a five hundred dollar payment in February since they acknowledged the settlement, that they were just waiting on a confirmation letter. I made the payment by phone where they recorded my voice saying it is ok to take the money from my account towards the two thousand dollar balance. Now its March and I get a bill from Zenith and its 8800 dollars. Upon calling them they refuse to acknowledge any settlement, regardless of the letter I wrote, the computer entry they have or my voice recording detailing the specifics of allowing the withdrawal from my account. Cheri, please post any results or information that you come across...I have a feeling we arent the only ones affected in this way. It seems that collection agencies can settle, take your money, then sell off the account to another company that will void any previous settlement. You can then negotiate with them, a new settlement, and just when you are about to pay it off....they will sell your account again for what seems like an indefinite amount of time.
Odog
Sunnyvale,#4Consumer Comment
Fri, March 21, 2008
I am also being hounded by Zenith under a similar situation. I settled an old credit card debt down to four thousand with a collection company named Receivable Management Solutions. I made a total of two thousand dollars worth of payments, bringing my balance down to two thousand. Then, this past January I get a call from Zenith saying that they acquired my account and that I owe the full balance, that unless I have documentation showing a settlement that they will proceed to collect the full balance. The only documentation I have is a letter I sent to RMS stating the settlement detail, including the new balance, payment plan and authorization to directly withdraw the money on the dates given along with my account number. Despite my best efforts RMS would never send me a letter acknowledging our settlement. When I informed Zenith of this they said that to go ahead make payments as I had previously arranged. They found a computer entry on my account where the settlement is clearly discussed and settled upon. I made a five hundred dollar payment in February since they acknowledged the settlement, that they were just waiting on a confirmation letter. I made the payment by phone where they recorded my voice saying it is ok to take the money from my account towards the two thousand dollar balance. Now its March and I get a bill from Zenith and its 8800 dollars. Upon calling them they refuse to acknowledge any settlement, regardless of the letter I wrote, the computer entry they have or my voice recording detailing the specifics of allowing the withdrawal from my account. Cheri, please post any results or information that you come across...I have a feeling we arent the only ones affected in this way. It seems that collection agencies can settle, take your money, then sell off the account to another company that will void any previous settlement. You can then negotiate with them, a new settlement, and just when you are about to pay it off....they will sell your account again for what seems like an indefinite amount of time.
Odog
Sunnyvale,#5Consumer Comment
Fri, March 21, 2008
I am also being hounded by Zenith under a similar situation. I settled an old credit card debt down to four thousand with a collection company named Receivable Management Solutions. I made a total of two thousand dollars worth of payments, bringing my balance down to two thousand. Then, this past January I get a call from Zenith saying that they acquired my account and that I owe the full balance, that unless I have documentation showing a settlement that they will proceed to collect the full balance. The only documentation I have is a letter I sent to RMS stating the settlement detail, including the new balance, payment plan and authorization to directly withdraw the money on the dates given along with my account number. Despite my best efforts RMS would never send me a letter acknowledging our settlement. When I informed Zenith of this they said that to go ahead make payments as I had previously arranged. They found a computer entry on my account where the settlement is clearly discussed and settled upon. I made a five hundred dollar payment in February since they acknowledged the settlement, that they were just waiting on a confirmation letter. I made the payment by phone where they recorded my voice saying it is ok to take the money from my account towards the two thousand dollar balance. Now its March and I get a bill from Zenith and its 8800 dollars. Upon calling them they refuse to acknowledge any settlement, regardless of the letter I wrote, the computer entry they have or my voice recording detailing the specifics of allowing the withdrawal from my account. Cheri, please post any results or information that you come across...I have a feeling we arent the only ones affected in this way. It seems that collection agencies can settle, take your money, then sell off the account to another company that will void any previous settlement. You can then negotiate with them, a new settlement, and just when you are about to pay it off....they will sell your account again for what seems like an indefinite amount of time.