- Report: #1290884
Complaint Review: Zillow - Nationwide
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Author Not Confirmed
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Zillow
Nationwide, USA
Web:
www.zillow.com
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Zillow Zillow Premier Agent program is a complete scam! Nationwide
I signed up for the Zillow Premier Agent program. After charging my credit card up front, I started receiving fake leads from non existing phone numbers and leads on properties that werent for sale. One in particular that was shocking was a property that was listed for sale at an unbelievable low price. I received 2 phone calls on it because Zillow had my profile next to it. Like every other lead that I received from Zillow, it wasnt listed on the MLS. On this particular property, I called the agent that Zillow showed as the listing agent. He told me that it wasnt his listing and that he was getting calls non stop for it because it was priced so low. He also said that he had been calling Zillow to remove his name and couldnt get a response.
Most of the other leads that I received from Zillow had disconnected phones and no one ever responded to my email anyway. Most of the time when an email is real, you can google it and find something that shows that its a real person. At the very least the persons Facebook page will come up with it. None of the emails that I received were valid. Zillow tried to tell me that this is typical because sometimes people don't know that they're requesting info. Aside from being a really dumb excuse, this never happened on the leads that I received from Realtor.com
I complained to Zillow and was told that I would get better leads if I had more reviews. I emailed every one of my past clients to ask for reviews. I had many people post reviews but after 2 weeks, they'd not show up on Zillow. They would get a confirmation stating that Zillow posted their review but it would never show up on zillow. I asked my Zillow rep about that also and he said that they're very short staffed at the moment and it was holding up their review process. Could they be short staffed because of the class action lawsuit against them by their employees?
Overall, I never received a single valid lead from them. Every lead was on a non existing property, a for sale by owner property (why would they send me that?) or on a property that was sold and closed. I was telling my office manager about it and he said that everyone has that experience with Zillow. Why hasnt there been a class action lawsuit against them?
