1, Report:
#1527138
Posted Date:
Jun 24 2023
Enterprise Rent-A-Car During my rental experience with Enterprise Rent-A-Car, I encountered unsatisfactory vehicle conditions that left me deeply disappointed. The cars provided to me had an overwhelming smell of dog urine and cigarettes. Despite my reservations and expectations, the lack of cleanliness and maintenance was unacceptable. Belmont North Carolina
I had a highly disappointing rental experience with Enterprise Rent-A-Car that I feel compelled to share. I made a reservation for a full-size sedan at their Belmont, NC location, but upon arrival, there were no sedans available as promised. Instead, I was given a red Kia Sportage t...
Entity
Enterprise Rent-A-Car
Categories: Car Rentals, Car rental agency
2, Report:
#1524811
Posted Date:
Mar 02 2023
Enterprise Rent-A-Car 450 Sunrise Hwy, West Islip, NY 11795 Deception and no one to contact West Islip New York
Rented a car from this location while my wife's car was being repaired. I have rented a car many times from this location (And Enterprise) many times and I ALWAYS decline their insurance. Everyone knows that your own insurance policy covers you when driving a rent-a-car. Usually, yo...
Entity
Enterprise Rent-A-Car 450 Sunrise Hwy, West Islip, NY 11795
Categories: Auto Rentals, Car Rentals
3, Report:
#1517035
Posted Date:
Apr 06 2022
Enterprise Rent-A-Car Charged me over $1000 for damages I did not owe based on the walk away coverage I purchased. Henderson Nevada
I rented a car from Enterprise and purchased the walk away coverage for the car. The car was stolen. I filed a police report immediately, contacted Enterprise, sent them a copy of the police report, and went on with my life. Over a year later I get a bill for $1386 in d...
Entity
Enterprise Rent-A-Car
Categories: Auto Rentals, Car Rentals
4, Report:
#1510815
Posted Date:
Aug 10 2021
Enterprise rent-a-car Damage Recovery Sent me a bill for $7,609.45 with claim #17355376 for an accident on 06/14/21 involving one of their rent a cars implying the other car involved was one I sold on 12/ 05/ 20 was one I Kansas City Missouri
I received a letter on August 6th 2021 from Enterprise Damage Recovery Unit addressed to my husband Arthur Verkler with customer # 17355376 claiming we are responsible for damage to their vehicle. They do not give a description of the other vehicle involved but since you addressed...
Entity
Enterprise rent-a-car
Categories: Over all ripoff
6, Report:
#1487441
Posted Date:
Nov 08 2019
Enterprise Rent a Car Enterprise...They Rip You Off Dallas texas
Buyer Beware! Deceptive business practices to say the least. I chose this location based on their close proximity to my body shop (but I doubt any location would have provided honest service) I was helped by SHIDELL MITCHELL. She took me out to my car with some paperwork on a clipbo...
Entity
Enterprise Rent a Car
Categories: Car Rentals
7, Report:
#1485994
Posted Date:
Oct 09 2019
Enterprise Rent-a-car Enterprise, Ean Holdings, Enterprise Holdings Didn't refind prepaid days & deposit after saying they were several times. One time even saying they processed the refund. Unable to make contact with anyone. Dayton Ohio
I rented a car from Enterprise ( downtown Dayton, OH location) on 9/11/19. I prepaid for the days I would have the car along with a $150 deposit. I needed to keep the car longer so I went and pre paid for additional days, and swapped out the original car on 9/14/19. On that same da...
Entity
Enterprise Rent-a-car
Categories: Auto Rentals, Failure to Process Refund
8, Report:
#1484470
Posted Date:
Sep 04 2019
Enterprise Rent A Car Horrible company to rent from. Gave me a dirty SUV, that smells and keeps breaking down and they’re refusing to fix it or exchange the vehicle. Unheard of in 2019. Fort Lauderdale-FLL Florida
Enterprise Rent A Car Horrible company to rent from. Gave me a dirty SUV, that smells and keeps breaking down and they’re refusing to fix it or exchange the vehicle. Unheard of in 2019. Poor leadership and culture and treat customer like crap, all about sales and not fix issues wh...
Entity
Enterprise Rent A Car
Categories: Accessories, auction, Auto & Truck Rental, Auto dealer
9, Report:
#1481272
Posted Date:
Jul 01 2019
EXPEDIA Charged My Credit Card Additional Fee After The Fact As A Result Of Their Own Platform Error NE Bellevue Washington
On April 7th, 2019 I booked on the Expedia website airline tickets for six people, 4 adults and two children ages 5 and 1 years old leaving from LGA to Bush airport, Texas. Also booked at the same time was a car rental a Van from Enterprise Rent A Car. I entered my credit card and r...
Entity
EXPEDIA
Categories: online air travel, Air Travel
10, Report:
#1476232
Posted Date:
Mar 30 2019
enterprise rent a car rented me a car that had a small dent which I missed during inspection in their low lit rental garage. Claimed I did the damage on returning it. Kansas Missouri
When I rented the car the salesman walked me through the low lighted indoor facility I pointed to a Hyundai said I would take it. He pointed to another Hyundai said it was a newer year I hesitated but he persisted. I walked around the car while he wa writing and talking.nothing stoo...
Entity
enterprise rent a car
Categories: Auto & Truck Rental
11, Report:
#1475632
Posted Date:
Mar 20 2019
Enterprise Rent-A-Car They took a $500 deposit and held it for weeks (probably so they could earn interest). Kansas City California, Missouri
I rented a van from enterprise rent-a-car on 1/29/19. On the day I was to return the van to Enterprise (as I was waiting to pick my daughter up from high school) a baseball hit the van windshield and broke it. I gave enterprise $500 as a deposit on repairs. Enterprise had the car re...
Entity
Enterprise Rent-A-Car
Categories: Auto Rentals, Auto Repair Service
12, Report:
#1471563
Posted Date:
Jan 16 2019
Enterprise Rent A Car - Temecula ripped off deposit and refund Temecula California
We rented a vehicle from Enterprise in Temecula for a week (Saturday to Saturday) at $284 including tax and paid a $100 deposit, for a total of $384. On Monday, the day after a heavy rain, my husband was driving in a rural area on a dirt road when the road gave way and he slid. ...
Entity
Enterprise Rent A Car - Temecula
Categories: Car Rentals
13, Report:
#1455957
Posted Date:
Aug 10 2018
Priceline.com Reserved 4 vehicles for the same pickup time that the location was closing
I reserved 4 vehicles back in April 2018 for Pickup on 7/28/18 at the McCarran Airport in New Orleans. The vehicles were reserved with Enterprise Rental Car w/a pickup time at 5 pm local time. Cool, so I thought! The day of departure, I noticed we were booked at TWO different neighb...
Entity
Priceline.com
Categories: Reservation online websites
14, Report:
#1455427
Posted Date:
Aug 07 2018
ENTERPRISE RENTAL CAR ,BURBANK, DENIED RENTAL ACCESS BURBANK CA California
I WAS COVERED BY MY INSURANCE COMPANY FOR A RENTAL AND 10 LATER I WAS DENIED ACCESS DURING A CRUCIAL TIME WITHOUT MY VEHICAL ..ANYWAY I WAS REFERED FROM MY LOCAL BRANCH ON HILLHURST,WHICH WAS VERY HELPFUL. I WAS TOLD TO CONTACT A TOLL FREE NUMBER FOR A RESOLUTION, BEING CLASSIFIED A...
Entity
ENTERPRISE RENTAL CAR
Categories: Customer, Customer Service & Support, Customer service, Auto Rentals
15, Report:
#1447157
Posted Date:
Jun 12 2018
Enterprise Rent A Car David, Zach Overcharged, Misled and Charged even more weeks after return Cedar Park Texas
This was my second visit to this location and I should have known based on the 1st experience that they are thieves. I was overcharged after renting for 30 days. I was never issued my refund which I was told by Zach would be 48-72 hours and now another $100 charge with no explanatio...
Entity
Enterprise Rent A Car
Categories: Auto Rentals
16, Report:
#1430563
Posted Date:
Feb 22 2018
Enterprise Car Rental Tanglewood Edward L. Payne III Joeseph Bryant Tripp Travis R. Linkenhiker Bernard Lied breach of contract verbal abuse Cruel intentional infliction of emotional distress Roanoke Virginia
I called the local branch directly 10 days in advance because I needed A rental car in order to go see my father which was very ill we did not expect my father to make it much longer. My father was admitted to a hospital and had Emergency surgery and was sent home I plan to make the...
Entity
Enterprise Car Rental Tanglewood
Categories: Auto Rentals
17, Report:
#1427964
Posted Date:
Feb 08 2018
Enterprise Rent A Car Repeatedly Charged my credit card , over and over..with total disregard to me or my credit. Ridiculous. Rude , Rude Rude!!!!! Mission Viejo California
To all my fellow Americans. Please listen because I do care about you! Do not trust or use this company. I know you think they are a good company. I agree they used to be.I remember they would pick me up and drive me home...Easy Peasy. Im from Boston and in Boston this place w...
Entity
Enterprise Rent A Car
Categories: Auto Rentals
18, Report:
#1415807
Posted Date:
Dec 08 2017
Enterprise Rent A Car/ Nikole Ramos/ Leo/ Jonathan False Damage Claim, Possible Insurance Fraud, Entrapment Corona California
When I picked up the car on November 29, 2017 at around 5:54pm, the Enterprise representative named Leo went over the car with me however he didn’t point out the 6 to 7 inches scratch at the bottom of the driver side of the car. During the “walk around” I did not notice the sc...
Entity
Enterprise Rent A Car/ Nikole Ramos/ Leo/ Jonathan
Categories: Auto & Truck Rental, Auto Rentals, Car Rentals
19, Report:
#1407535
Posted Date:
Oct 20 2017
Enterprise Rent-a-Car Theives Zephyrhills Florida
About 10 years ago I had to rent a car from Enterprise due to a car wreck and they had an office at the car dealership that i was getting my repaired at. After i returned the rental to Enterprise all of a sudden I am getting harrasing and threatening emails and phone calls about dam...
Entity
Enterprise Rent-a-Car
Categories: Auto Rentals
20, Report:
#1404520
Posted Date:
Oct 06 2017
Enterprise Rent-A-Car Enterprise trapping contract Berwyn Pennsylvania
My car was hit in the Mall parking lot, and it was all other people's fault. His insurance company understood it is all their customer's fault, the agent told me they will take care of everything for me. I do not need to pay anything to fix the car and I can rent a car when my car i...
Entity
Enterprise Rent-A-Car
Categories: Consumer Services
21, Report:
#1403403
Posted Date:
Oct 01 2017
enterprise rent a car temecula ca false damage report by enterprise temecula california
i recently rented a vehicle from enterprise because my car was in the shop and needed transportation for work. I rented the car for about 4 days initially but my job that i was doing took longer than expected so i was calling them on a daily basis renting the vehicle for more days...
Entity
enterprise rent a car
Categories: Body Work & Repair
22, Report:
#1395694
Posted Date:
Aug 26 2017
Enterprise Rent a Car Damage SCAM Philadelphia Nationwide
I rented an Enterprise Rent-A-Car compact car for $100/day at the Mercer County Airport in Trenton New Jersey. I drove it to my Aunts House nearby, parked it, and drove it the next day to the Philadephia Airport and returned it. I was charged $2000 for damage I did not do.
Wh...
Entity
Enterprise Rent a Car
Categories: Car Rentals
23, Report:
#1390723
Posted Date:
Aug 06 2017
ENTERPRISE RENT- A- CAR - [email protected] Enterprise rent a car send me a bill for $1,578.88 for damages to a rental vehicle that i did not cause P O BOX 843369 Kansas City MO USA 64184 Nationwide
I rented a car from enterprise rent-a-car on 12/16/2016 at my local branch S.F and on my way to L.A my car broke down on the freeway, It just died it wouldn't move but the mortor was still runnig it made some noises like the rear tires did not turn but i manage to get of...
Entity
ENTERPRISE RENT- A- CAR
Categories: Car Rentals
24, Report:
#1387347
Posted Date:
Jul 22 2017
Enterprise Rent-a-car Running misleading google ads touting weekend special that is expired. Internet
The following comes up atop google search results for Enterprise rent-a-car:
enterprise.com - Enterprise Rent-A-Car® - $9.99 Weekend Special
The landing page made no mention of the special, nor does any mention of this appear anywhere through the booking process. My time was w...
Entity
Enterprise Rent-a-car
Categories: Auto & Truck Rental
25, Report:
#1384719
Posted Date:
Jul 11 2017
Enterprise Rent a Car Kathryn Williams and John Enterprise overcharged me for the rental and added full coverage of insurance without permission POMPANO BCH Florida
On June 27 2017, I made an online request to rent a car from Enterprise from July 3rd 2017 to July 9th 2017 for a nissan altima or similar. My husband received a call from Assistant Manager Kathryn Willimas at Enterprise Location 2400 N Powerline Rd Pompano Beach Fl on July &n...
Entity
Enterprise Rent a Car
Categories: Auto & Truck Rental