1, Report:
#1356434
Posted Date:
Feb 16 2017
Wal-Mart family Mobile T-Mobile Paying for service even though the service is off! Noblesville IN - Indiana
I have had this service for years now; though unutil recently I had never had an issue. Now, serveral times due to cash flow and health reason, I have paid my account later than normal. I get that if you do not pay, any company will shut off your services, but how can an...
Entity
Wal-Mart family Mobile
Categories: Cellular Phone Companies
2, Report:
#1342727
Posted Date:
Dec 12 2016
Family Mobile - T- Mobile My services has been discontinued from 10.20.16 and I am still being charged for services Richmond va Nationwide
HelloI have received a new phone service with a diffrent phone company carrier as of Sept 20, 2016. I am still being charged from services that I no longer have and it is now December 2016. I had allow family mobile to take their monthly payment out of my credit card by ...
Entity
Family Mobile - T- Mobile
Categories: Cellular Phone Companies
3, Report:
#1311236
Posted Date:
Jun 14 2016
I am not happy with Family Mobile for stating that I never did close my account to start another account and I did because to port a number over you have to have an existing account and then close it out to start another account now I am with Verizon not family mobile T-Mobile and I don't appreciate the disrespectfulness that I got from the customer service line and I would never use T-Mobile family mobile ever again it's a rip-off EI Dorado Hills California
Walmart Family Mobile T-Mobile Family Mobile I closed my out my account with Family Mobile T-Mobile because i someone had stolen my phone and I still had mins left on that phone. So i went and had to go buy me another phone whitch i bought a phone that used Verizion because I ...
Entity
Walmart Family Mobile T-Mobile
Categories: Unusual Rip-Off
4, Report:
#1306026
Posted Date:
May 17 2016
Walmart Family Mobile T-Mobile Case Description: I have two phones on one account. The first main phone number on the account is (((REDACTED))).Bellevue Washington
on March 15th I called requesting the main phone be put on hold. A week later I called again requesting the second phone be put on hold as the phone is broken and cannot be used.However, I still got a bill for 100 dollars and some change even though the phones are NOT IN USE & N...
Entity
Walmart Family Mobile
Categories: Cellular Phone Companies
5, Report:
#1300375
Posted Date:
Apr 18 2016
Family Mobile Wal-Mart Family MobileT-Mobile Charges for Services Never Received. Customer Service assured bill cleared. Instead of clearing sent to Collection Agency Nationwide
In September 2015 We purchased phones and Family Mobile service from our local Wal-Mart store. We were told we would have ten (10) days to decline the service if we had problems. The Wal-Mart serivce rep suggested we check service adequacy. My husband is a federal law enforcem...
Entity
Family Mobile
Categories: Telephone Companies
6, Report:
#1296541
Posted Date:
Mar 29 2016
WalMart Family Mobile/Tmobile deceptive billing practices Tooele Nationwide
Dropped Family Mobel January 2nd. Recieved a closing bill for double the amount of the monthly payment. My payments were due no later than the 5th of the month. Called customer service they explained Family Mobile billing cycle was post billing from the 16th on one month to th...
Entity
WalMart Family Mobile/Tmobile
Categories: Cellular Phone Companies
7, Report:
#1294736
Posted Date:
Mar 20 2016
walmart family mobile The only thing worse than their service is their non English speaking customer service Nationwide
Mocksville NC... the service is AWFUL, they drop calls constantly and regularly when you try to call the phone states no service available. The T moblie service here is aparently terrible. When I try to resolve it they have customer svc that is impossible to understand.G...
Entity
walmart family mobile
Categories: Cellular Phone Companies
8, Report:
#1217256
Posted Date:
Mar 21 2015
FAMILY MOBILE T MOBILE WALMART family mobile account was cancelled on 12-18-14 family mobile still billing me have been trying to cancel my FAMILY T MOBILE SINCE 3-26-14 WHEN CALLING T MOBILE THEY TOLD US THEY HAVE NO RECORD OF OUR NUMBERS OR I SHOULD SAY PREVIOUS NUMBERS AND NOW THEY ARE ATTEMPTING TO BILL US $134.57 albuquerque New Mexico
T-Mobile is billing us $134.57 for two months cell charge after we had cancelled our account.
We received a text message in december 2014 that our account was cancelled and we followed up calling t-mobile and was tols they had no recors of our cancelled cell numbers 303-601-4469 0r ...
Entity
FAMILY MOBILE T MOBILE WALMART
Categories: Cellular Phone Companies
9, Report:
#1205690
Posted Date:
Jan 31 2015
WALMART FAMILY MOBILE WALMART FAMILY MOBILE T MOBILE both cell phones lose 99 out of 100 calls. searching all the time no matter where in ohio. cant send or receive pics north olmsted ohio Nationwide
We purchased 2 walmart family mobile cells phones because we were tired of one of the big carriers increasing rates. Only to find that we lost 99 out of 100 calls. Phone is in searching mode much of the time. If i stand on ladder outside and point phone to sky with homemade tinfoi...
Entity
WALMART FAMILY MOBILE
Categories: Cellular Phone Companies
10, Report:
#1180056
Posted Date:
Sep 30 2014
Walmart Family Mobile T-Mobile I paid the bill after talking to the company, Now they say I owe .25. They charge 3 dollars to pay it Nationwide
I bought a phone on my way to Vegas. I had it for one week. I turned it off after a week. I never got a bill until it said I was late. I contacted the company verified the amount was the same as what was on paperwork (bill). When close the account they cannot give you the money yo...
Entity
Walmart Family Mobile T-Mobile
Categories: Cellular Phone Companies
11, Report:
#1175448
Posted Date:
Sep 09 2014
Walmart Family Mobile T-Mobile Treating me like I'm on contract, threat of credit report to credit union El Dorado Hills California
I tried Walmart Family Mobile as it was a few dollars less that Straighttalk. I purchased a sim card for an unlocked phone, for a partila month, 19 days. The signal was not good enough so I let the time run out, 19 days. About 3 weeks later I get a threatening letter from them telli...
Entity
Walmart Family Mobile
Categories: Cellular Phone Companies
12, Report:
#1167087
Posted Date:
Aug 03 2014
Walmart Family Mobile False advertising, deceptive practices, lousy (lying) customer service Nationwide Nationwide
I purchased a cellphone and service plan through Walmart Family Mobile/T-Mobile last week. The reason I purchased that particular phone and plan was because they were advertised with unlimited talk, text, and web. When I get them home and set up, I find out that while the talk and t...
Entity
Walmart Family Mobile
Categories: Cellular Phone Companies
13, Report:
#1167088
Posted Date:
Aug 03 2014
Walmart Family Mobile T Mobile Plans Nationwide
Had a Walmart family Mobile phone for our son. He went through 4 phones in under 6 months due to malfuntions. When we closed the account went to the local Walmart store and they called in to cancel the account while we waited. Billed for 3 additional months after the date we c...
Entity
Walmart Family Mobile
Categories: Telephones
14, Report:
#1143797
Posted Date:
May 03 2014
my family mobile t-mobile they added charges that i did not agree to and woudnt remove them after i asked Nationwide
i have had a cell phone acc. with T-Mobile for 3 years and each month they find some reason to justify some kind of up charge usually only about 50 cents or less,sometimes up to a dollar. I signed up for unlimited talk, text and data for 45.00 dollars per month plus tax and other ch...
Entity
my family mobile
Categories: Cellular Phone Companies
15, Report:
#1143496
Posted Date:
May 02 2014
walmart family mobile t-mobile continued billing after cancellation albuquerque, nm 87176-7380 Nationwide
Service stopped working. Called three times. Once was told due to upgrades my phone was no longer compatible. Other times was told they would investigate and call me back when problem was resolved. this was around the third week of march 2014. on 4/02/14 i switched carriers and port...
Entity
walmart family mobile t-mobile
Categories: Cellular Phone Companies
16, Report:
#1139126
Posted Date:
Apr 15 2014
Family Mobile T-Mobile Bad costumer service - lie! Nationwide
I got Family mobile in Walmart for my uncle visiting from Europe. I was told that I can cancel any time and there is no penalite etc person did not know much about it... - go figure WALMART... Month go by I call to pay 1st bill and I asked that my uncle is liv...
Entity
Family Mobile
Categories: Telephone Companies
17, Report:
#1137297
Posted Date:
Apr 08 2014
FAMILY MOBILE T-MOBILE Returned phone and tried to cancel service in Indianapolis Walmart ALBUQUERQUE New Mexico
Night before moving out-of-state, I purchased a T-Mobile phone at Walmart on 4650 S.Emerson Avenue in Indianapolis (317-783-0950). Due to lack of service in Dixon, Illinois,
I tried to return it at Dixon's Walmart who stated they didn't have service coverage here; nor, sell the pho...
Entity
FAMILY MOBILE
Categories: Cellular Phone Companies
18, Report:
#1065844
Posted Date:
Jul 10 2013
Family Mobile T Mobile They do not let you cancel service on line or over the phone and charges keep incurring El Dorado Hill California
I have been trying to cancel service for a few months for my father who is in a nursing facility. The web site gives you a phone number that makes it impossible to cancel for I am the power of attorny as well as his attorny. When I did get a opperator she sent me back to the website...
Entity
Family Mobile T Mobile
Categories: Cellular Phone Companies
19, Report:
#769614
Posted Date:
Aug 26 2011
Walmart Family Mobile My Family Mobile-T-Mobile Rip Off Internet
This Company is a ripoff Company. I had three lines with them and decided drop off/cancel, NOT suspend the third line on June 16 ,2011. Up to this day they are charging me for this line. I've made several calls to no avail, instead, I was referred to some customer service that can o...
Entity
Walmart Family Mobile
Categories: Cellular Phone Companies