1, Report:
#1481516
Posted Date:
Jul 07 2019
Jerome's Furniture Jerome Misrepresentation, would not provivide written warranty or repair, exchange, credit, defective merchandise unsuitable for its intended use and purpose Torrance CA
June 28, 2019
Mr. Jerome Nevarra
Jerome’s Furniture Warehouse
16960 Mesamint Street
San Diego, CA 92127
Dear Mr. Nevarra:
RE: Model NM7001-XOT-AO1
Serial Number: Z79029191033MM0
In reference to the above captioned chair purchased from Jerome’s telephonically on 5/08/2019, del...
Entity
Jerome's Furniture
Categories: Furniture
3, Report:
#1350819
Posted Date:
Jan 19 2017
Jerome's Furniture Guardian Protection Plan YOU MUST LIE TO GET CLAIM COVERED Torrance California
I purchased a leather living room set from Jerome's furniture. I also purchased the premium Guardian protection plan in case something happened to the leather like a stain, puncture, rip, etc. I noted a small puncture in one of the seating surfaces. I have no idea how it ha...
Entity
Jerome's Furniture
Categories: Furniture & Furnishings
4, Report:
#1334589
Posted Date:
Oct 23 2016
Jerome's furniture Jeromes Delivered broken couches will not honor paid warranty San marcos California
The experience in store for us was decent. The gentleman helping us was nice.. The problem we have is that we spent 1300 on the Julian couches with a warranty. There is 4 separate cushions. One of the cushions was ripped so we called to have it replaced under warranty. The r...
Entity
Jerome's furniture
Categories: Furniture & Furnishings
5, Report:
#1186884
Posted Date:
Nov 05 2014
Jerome's Furniture Refused to refund $200 Gift Certificate and not calling back or emailing as promised El Cajon California
On 10/26/14, I went to Jerome's Furniture in El Cajon to purchase a sofa. When I went to pay, I was asked to pay without using a $200 gift card in my possession. I was unable to use the Gift Card due to a computer glitch. By the time, the girl ran the card several times, the b...
Entity
Jerome's Furniture
Categories: Home & Garden Stores
6, Report:
#420359
Posted Date:
Feb 05 2009
Jerome's Furniture Guardsman, Stain Safe, Protection Plan RIP OFF, DENIED CLAIM. Rips Covered, not stitching coming undone! San Marcos California
5 yr plan bought in 05, sales rep (Roslyn) told us it covered ANYTHING & EVERYTHING for the next 5 years. Feb 2, found stitching had come out in cushion where you rest your back...called to place a claim with Guardsman and it was denied. Stitiching isn't covered....RIPS ARE!
W...
Entity
Jerome's Furniture Guardsman, Stain Safe,
Categories: Furniture & Furnishings