1, Report:
#1309198
Posted Date:
Jun 03 2016
WalMart Family Mobile Powered by T-Mobile Keeps billing me for a phone that was cancelled and already pro-rated since it was within the billing cycle Nationwide Nationwide
On May 7, 2016 I cancelled my husband's cellphone from my account. I was informed that I would receive a bill pro-rating the bill because it was still part of the billing cycle. So on May 17, 2016 I paid a partial payment of $1.00 to the account. I received a text message from Walma...
Entity
WalMart Family Mobile
Categories: Cellular Phone Companies
2, Report:
#1300375
Posted Date:
Apr 18 2016
Family Mobile Wal-Mart Family MobileT-Mobile Charges for Services Never Received. Customer Service assured bill cleared. Instead of clearing sent to Collection Agency Nationwide
In September 2015 We purchased phones and Family Mobile service from our local Wal-Mart store. We were told we would have ten (10) days to decline the service if we had problems. The Wal-Mart serivce rep suggested we check service adequacy. My husband is a federal law enforcem...
Entity
Family Mobile
Categories: Telephone Companies
3, Report:
#1203581
Posted Date:
Jan 22 2015
walmart my family mobile Walmart mobile did not delivery the services at all and even the account was closed for month still they are sending the monthly bills. milpitas Walmart Nationwide
I called to complaint about the billing that sent to my home even though i cancelled months ago, They gave me the email address that goes to no where [email protected] it is a ghost address. We, the consumer should file a complaint to Better Business Bureau or to...
Entity
walmart my family mobile
Categories: Cellular Phone Companies
4, Report:
#1202481
Posted Date:
Jan 18 2015
Walmart Family Mobile incompetent customer service, liars, refuse to give credit for lost phone line blue springs missouri
I have used Walmart Family Mobile for my family for the last year. I've had one minor issue and now a major issue with them. I will begin with the minor one. I have never had this problem with any other providers except for Walmart. This issue was never resolved. My friends an...
Entity
Walmart Family Mobile\
Categories: Cellular Phone Companies
5, Report:
#1164912
Posted Date:
Jul 25 2014
MyFamilyMobile, my-family-mobile, Walmart My Family Mobile powered by T-Mobile Unrequested, unauthorized changes to my service subscription Nationa-wide, Internet Nationwide
I am very happy with the (((competitor's name redacted))) now that I am using it with a Straight Talk sim. My Family Mobile customer relations is the worst I've ever dealt with. I subscribed to service on 5/27 for talk and text only ($30 per month). On 6/3, a syste...
Entity
MyFamilyMobile
Categories: Cellular Phone Companies
6, Report:
#1158334
Posted Date:
Jun 29 2014
FamilyMobile Walmart FRAUD! THEFT! NO CUSTOMER SERVICE! Benton, AK Nationwide
Walmart and FamilyMobile, This is regarding FamilyMobile account# xx666 (Carolyn Matthews). You have made promises to me and broke them time and time again. This is not the definition of good customer service. You have told me several times now (in both writing and o...
Entity
FamilyMobile
Categories: Cellular Phone Companies
7, Report:
#1151975
Posted Date:
Jun 04 2014
myfamilymobile.com Myfamilymobile.com/t-mobile Bogus texts from call center suggesting my account had been compromised. Upon inquiry got a secutity sales pirtch. BOGUTAH Columbia??? Nationwide
I recieved several text messages from Myfamilymobile. First one stated my pin# had changed. The second stated You are no longer the primary account holder . I was instructed to comtact Myfamilymobile. Of course I was quite concerned and did as instructed. When I called fraught...
Entity
myfamilymobile.com
Categories: Cellular Phone Companies
8, Report:
#1126324
Posted Date:
Feb 25 2014
Wal-Mart Family Mobile Rip Off at Monoarch Wal-Mart Family Mobile Albuquerque New Mexico
In October 2013, I requested to suspend service ob one of my phones for two months as we were vacationing overseas. On my return on Dec 21, 2013 I noticed that Walmart Family kept charging my charge card full amount even for the period of suspension. I immediately ...
Entity
Wal-Mart Family Mobile
Categories: Miscellaneous Companies
9, Report:
#1095170
Posted Date:
Oct 28 2013
myfamilymobile.com i am being charged for web services for the past 3 months but have not received them myfamilymobile.com Missouri
i have been paying for talk, text, and web prices for the past 3 months but no web has been available, i just now forun out that web is no linger available in our area and has not been for 2 or 3 months
Entity
myfamilymobile.com
Categories: Cellular Phone Companies
10, Report:
#1062562
Posted Date:
Jun 27 2013
Anatoliy O. Family Mobile ripoff Everett Washington
People, please do yourself a favor and stay as far away as you can from this company! They have the worst customer service I have ever experienced!
First of all, it took me about a month to transfer two lines from Family Mobile and they charged me for this month. Then, after they...
Entity
Anatoliy O.
Categories: Cellular Phone Companies
11, Report:
#1052343
Posted Date:
May 20 2013
walmart family mobile told lies about the contract heath Ohio
I was sold a phone contract that if i brought 2 smart phones I would only pay 40 bucks a month for the 1st six months for both phones,Then i could throw the phones away so i paid $199.94 for the phones.It sounded like one hell of a deal...my 1st bill was for 91 bucks.I went to wal...
Entity
walmart
Categories: Cellular Phone Companies
12, Report:
#1038680
Posted Date:
Mar 28 2013
Walmart Family Mobile Refuse to acknowledge that I repeatedly called and turned off my service and continue to bill me. They tell me to email customer relations and it won't let me because it says that my service was cancelled Internet
We got a phone for our daughter at the end of November 2011 from a Walmart and we specifically asked if it was a prepaid phone and we were told yes, this was the first lie. If we didn't pay the bill it, would not work or be charged. His daughter called the 611 n...
Entity
Walmart Family Mobile
Categories: Cellular Phone Companies
13, Report:
#1037006
Posted Date:
Mar 22 2013
www.myfamilymobile.com Walmart and T-mobile Deceptive business!!! Do not conduct any business with them! Alberquerque, New Mexico
DECEPTIVE LIARS!!! Do not conduct any business with MYFAMILYMOBILE.com at Walmart, unless you want high blood pressure. (Consider you been warned, stay away from the far as possible!) There is no $100 off promotion.
My blood is boiling at this moment. I just got off the phone wit...
Entity
www.myfamilymobile.com
Categories: Department & Outlet Stores
14, Report:
#1023252
Posted Date:
Mar 04 2013
T-mobile AKA Family Mobile AKA MyFamilyMobile.com Billed me before services were turned on and refuses to rectify billing error on their part. Spring Hill, Florida
I took my phone to walmart to see if it would in fact work on the My Family Mobile service. My phone is a my touch 3g. The lady at Walmart said purchase this starter package and lets see, if it doesn't work I will just refund your money right here. It worked but we...
Entity
T-mobile
Categories: Cellular Phone Companies
15, Report:
#1001642
Posted Date:
Jan 23 2013
Walmart Family Mobile illegal billing Bentonville, Arkansas
I have been trying to contact the WALMART FAMILY MOBILE for months but there is no reliable phone number or email address that I can use which was provided by the employees of Walmart Family Mobile Store at Walmart Store. Many attempt to call the phone numbers provided by the ...
Entity
Walmart Family Mobile
Categories: Cellular Phone Companies
16, Report:
#975033
Posted Date:
Nov 28 2012
My Family Mobile I had my phone shut off for a month and still charged for the services even though they told me I would not be charged for these serviced. The phone was shut off from October 22 to Nov. 15. my accoun, Internet
myfamilymobile.com
I was to be pro rate on my bill since the phone number 660 553 8249 was shut off on 10/22 and restored on 11/15. the account number is 850265339 and was charged for a full month and not prorated for the suspension when I had my phone stolen. I called on 11/...
Entity
My Family Mobile
Categories: Cellular Phone Companies
17, Report:
#710323
Posted Date:
Mar 26 2011
WALMART's MY FAMILY MOBILE My Family Mobile powered by T-Mobile, CUSTOMER CARE PEOPLE REFER YOU TO E-MAIL SUPPORT...E-MAIL SUPPORT DOESN'T RESPOND!!! CHARGING FOR A LINE CANCELLED TWO MONTHS AGO!!! Albuquerque, New Mexico
HERE IS MY E-MAIL TO Walmart's My Family Mobile Customer Relations sent 3/25/11:
This is my FINAL attempt at contacting you in the hopes that you will finally provide me with some satisfactory customer service...I e-mailed last Thursday, 3/17/11 and still am waiting to hear from ...
Entity
WALMART's MY FAMILY MOBILE
Categories: Cellular Phone Companies