1, Report:
#1414048
Posted Date:
Nov 29 2017
rocketiaq.com Ordered item; never shipped. There site reflected refund but none was ever given.
I ordered an item. It never shipped.
I contacted customer service. One rep after a day or two then replied that item is on back order. There site never stated the item was not available.
I then asked for refund since item would not be shipped when I needed it. There site sho...
Entity
rocketiaq.com
Categories: Hardware & Tools
2, Report:
#1413681
Posted Date:
Nov 27 2017
RocketIAQ.com Took my order and my Money and never got my product or Refund as I requested Oaks Pennsylvania
I ordered a Product on September 6,2017 2 weeks went by when I started asking for a refund on my order # 8028 in the amount of $ 146.62. I have demanded it 10 times or more and get nothing but an automated email response and no one ever answers their phone. They even try to sa...
Entity
RocketIAQ.com
Categories: Internet Fraud, Heating, Cooling & Ventilation
3, Report:
#1405844
Posted Date:
Nov 25 2017
Rocketiaq.com Internet
Ordered a garage door opener paid with visa, never received shipping notification but account charged. Phone and email inquiry are unanswered I purchased a garage door opener and the company does not answer email or phone.
Entity
Rocketiaq.com
Categories: Building Products
4, Report:
#1411935
Posted Date:
Nov 15 2017
RocketIAQ.com I ordered a tool sharpener and it never arrived and they never gave me the requested refund New York New York
RocketIAQ.com
I ordered a Work Sharp WSKTS Knife and Tool Sharpener and it never arrived
I have contacted them for over a month and they keep saying they are behind and the shipping has not occurred. I requested a refund and have not heard from them since. Do not pay for anythin...
Entity
RocketIAQ.com
Categories: Hardware & Tools, Heating, Cooling & Ventilation
5, Report:
#1411692
Posted Date:
Nov 13 2017
Rocketiaq.com Cancelled order; did not return payment New York New York
Purchased a wireless, programmabole thermostat on October 5, 2017 thru their webstie. Waited for 2 weeks, still did not arrive.
Tried calling; had to leave a message. They texted back saying it would be a few more weeks. Decided to cancel the order on 10-23-17; couldn't wait...
Entity
Rocketiaq.com
Categories: Heating, Cooling & Ventilation
6, Report:
#1410877
Posted Date:
Nov 08 2017
RocketIAQ.com John Stover Never sent birthday present I ordered! Order #8448 New York New York
No response, no tracking number Its been over a month now. Doesn't reply to emails.
Entity
RocketIAQ.com
Categories: On-Line Business
7, Report:
#1410765
Posted Date:
Nov 07 2017
RocketIAQ.com Charged credit card, did not deliver filters or refund money
I ordered two furnace filters from RocketIAQ which they did not deliver or refund my credit card. Calls went unanswered.
Entity
RocketIAQ.com
Categories: On-Line Stores
8, Report:
#1408574
Posted Date:
Oct 25 2017
RocketIAQ.com Company Customer Service non existent Internet
Ordered an item on September 23 and credit card was charged same day for over $500. October 25th and item still not received. Customer Service phone number refers you to website or customer service email. You receive back a generic email that someone will contact you back in 2...
Entity
RocketIAQ.com
Categories: Heating, Cooling & Ventilation
9, Report:
#1408273
Posted Date:
Oct 24 2017
rocketiaq.com I ordered a furnance filter, they took my credit card and billed my credit card company but never sent my filter, and will not get back to me or return my phone calls. Oaks PA.
I paid for a furnace filter. they took my credit card #. my credit card co. paid them. I never got it from them ( the filter ).
Entity
rocketiaq.com
Categories: Heating, Cooling & Ventilation
10, Report:
#1406498
Posted Date:
Oct 16 2017
rocketiaq.com [email protected] i purchased a knife shapner on 9/13/17 the took my money out on 9/14/17 and never delivered product never refunded money, and will not respond to my emails or phone calls new york Internet
I purchased a works knife sharpner on 9/13/17 from rocketiaq for 49.00, they took the money out of my account on 9/14/17. I waited 3 weeks and contacted rocketiaq.com customer service about my order, emailed several times with no response, requested refund and got a response 2-5 wou...
Entity
rocketiaq.com
Categories: Heating, Cooling & Ventilation
11, Report:
#1405790
Posted Date:
Oct 12 2017
RocketIAQ.com Never received product Internet
I ordered a filter on August 14 and never received it. I followed up in September and they blamed Hurricane Harvey. I was never notified that the order had shipped. Nothing but silence from them.
I am cancelling the order and notifying my credit card company.
Entity
RocketIAQ.com
Categories: Heating, Cooling & Ventilation
12, Report:
#1403979
Posted Date:
Oct 04 2017
RocketIAQ.com No response after entering my order for a Dewalt isolating tool I have heard they are a NY comoany Internet
Ordered a Dewalt power tool on Sat but don't feel I'm getting proper follow up telling me the status Olof my order. Additionally I have now read that someone else has become a victim waiting two months with only stalling response from RocketIAQ
Entity
RocketIAQ.com
Categories: Unusual Rip-Off
13, Report:
#1402472
Posted Date:
Sep 26 2017
RocketIAQ.com ordered merchandice and never got it. ripped me off. Internet
On 9/14/2017 ordered a workshop tool sharpner. Up to now never got it. Everytime i call i get an answering machine prompting me to a web sit to leave message. they keep telling me that they are backed up. EXCUSSES, EXCUSSES. BENNIE , RIDHE NY 11961
Entity
RocketIAQ.com
Categories: Hardware & Tools
14, Report:
#1400846
Posted Date:
Sep 18 2017
ROCKETIAQ.COM Took my money but never sent the product!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! New York Internet
Purchased a furnace filter from RocketIAQ.com, but they never sent it?!?!?!? My card was billed, & there is NO WAY of getting in contact with them. The only option is a phone number. When you call, you get a message saying there is a high volume of calls, and that you should l...
Entity
ROCKETIAQ.COM
Categories: Heating, Cooling & Ventilation