1, Report:
#1477651
Posted Date:
Apr 24 2019
RoboForm from Siber Systems Horrible, horrible customer service. Worst I have ever seen. Fairfax Virginia
They have the worst customer service I have ever experienced. There is no human to talk to. You are at the mercy of e-mails if you can find the e-mail form to make a complaint to begin with. I have requested a call back twice. Nothing. I went on their site chat where they just refer...
Entity
RoboForm from Siber Systems
Categories: Online banking
2, Report:
#1412218
Posted Date:
May 23 2018
Siber Systems Roboform Bait & Switch - discontinued lifetime license; forced me to purchase subscription Fairfax Virginia
I was an early adaptor for this company, having purchased a lifetime license in 2011. When they came out with version 7, they called it something different and told me that my lifetime license would only work for version 6, which was being discontinued. Well, the product continued i...
Entity
Siber Systems
Categories: Computer Fraud, Computer Software, Internet Fraud
3, Report:
#713596
Posted Date:
May 21 2018
Roboform Siber Systems Company Not Honoring Free Lifetime Upgrades Fairfax, Virginia
I submitted a support ticket to Roboform on 3/24/11 in which I stated:
I own two version 6 Roboform licenses that clearly came with free lifetime upgrades. I cannot upgrade to the latest Firefox 4 browser because my Roboform version won't attach to it. I would need to pay for the...
Entity
Roboform
Categories: On-Line Business
4, Report:
#1432134
Posted Date:
Mar 02 2018
![](https://www.ripoffreports.com/report-images/45*34/docs/r1432134-mbtbnd-xtx2u5tfqn.png)
RoboForm.com Robo Form Siber Systems RoboForm.com steals personal data and stores it online Fairfax Virginia
RoboForm.com arrogantly steals personal data and stores it online.DO NOT UPGRADE or use RoboForm in anyway.Jan 11, 2018 2:24 PM: upgraded to RoboForm v8. - A BIG Mistake!! Data was copied to their servers via the upgrade with NO option to stop synchronization as they for...
Entity
RoboForm.com
Categories: Computer Software, Sale of software device
5, Report:
#1267813
Posted Date:
Nov 13 2015
Siber Systems Roboform Purchased Annual Roboform License on 8/27/2015 - License No Longer Honored - Have to Buy New License Fairfax Virginia
I purchased an annual license from Siber Systems on Aug. 27, 2015 to have Roboform save my username and password information fow websites requiring this information.
During the latter part of October 2015, I suffered a hard drive failure on my laptop that required me to purchase a...
Entity
Siber Systems
Categories: Computer Fraud
6, Report:
#1214148
Posted Date:
Mar 08 2015
Siber Systems Good Sync, Roboform Update from GoodSync at your peril Fairfax, Virginia 22033 Internet
If you are asked to update your existing GoodSync don't! If you upgrade to the latest version your old membership will not work!
They don't tell you that of course.
You will have to pay again for the new updated version. You can upgrade but they don't tell you that either hoping to ...
Entity
Siber Systems
Categories: Computer Software
7, Report:
#1173950
Posted Date:
Sep 02 2014
Siber Systems Roboform and Goodsync Unbelievable, Terrible, Unresponsive, Obtuse, Worthless Online Support and Hard to Reach Fairfax VA
I've supported Siber Systems for a number of years with their Roboform and Goodsync programs, and when they decided to go with an annual renewal policy (maybe they were losing too many license holders to non-renewal... and if so I wonder why?) I still stuck with them. But, dear re...
Entity
Siber Systems
Categories: Computer Software
8, Report:
#783560
Posted Date:
Oct 02 2011
Siber Systems Roboform Free Upgrade Promise - BROKEN! Fairfax, Virginia
Roboform, aka Siber Systems refuses to honor their free upgrade promises that were in place when I and thousands of others purchased their software. This 2008 Roboform Website screenshot proves that this upgrade policy was in place, and Roboform has acknowledged in...
Entity
Siber Systems
Categories: Computer Software
9, Report:
#724962
Posted Date:
May 03 2011
Siber Systems - Roboform Software Roboform Lifetime Updates To Roboform Software No Longer Being Provided Internet
In 2004 I purchased 2 Desktop PRO lifetime licenses of Sibers RoboForm software. Their sales page advertised FREE Upgrades which may be verified on the web archive page at - http://replay.waybackmachine.org/20041104043400/http://www.roboform.com/why-pro.htmlI began have some problem...
Entity
Siber Systems - Roboform Software
Categories: Computer Software