1, Report:
#334321
Posted Date:
May 22 2008
Stainsafe Companies Sell contracts to cover stains, but do not cover stains Palm Beach Gardens Florida
I was sold a Stainsafe warranty on my mattress from Macy's. My 4 year old put ink markings on the mattress. The Stainsafe technician came to inspect and could not remove the ink stains from the mattress. My claim was denied because my stain has been classified as general Soil and I ...
Entity
Categories: Warranty Companies
2, Report:
#217525
Posted Date:
May 07 2008
Stainsafe Companies Useless Warrwnty Palm Beach Gardens Florida
I paid $178.00 for the 10 Year leather Care & Protection Program from Stainsafe when I purchased a sofa and loveseat from Tepperman's Furniture in September 2000. On October 24, 2006, I made a claim for three broken legs which I found yesterday on the sofa and loveseat and some bal...
Entity
Categories: Warranty Companies
3, Report:
#237834
Posted Date:
Sep 15 2007
Stainsafe Companies Beware of Stainsafe they do not honor their warranty I played along with their games and jumped through all their hoops and they still would not They are the worst company I have ever dealt with! Palm Beach Gardens Florida
Stainsafe is the absoulute worst company I have ever done business with. if you are even considering purchasing an extended furniture warranty with them, save your money. I tried to make a claim on what was sold to me as a 10 year warranty, seven years after I purchased it, and th...
Entity
Categories: Furniture & Furnishings
4, Report:
#254294
Posted Date:
Jun 13 2007
Stainsafe Companies Fraud Stainsafe denials hoping you won't appeal and wait 60 days. Don't be a victim! Ripoff Palm Beach Gardens Florida
We bought a sofa and purchased the Stainsafe protection at Wickes Furniture on East Foothill in Pasadena,California. Several months later our son poured out his bottle of milk on the cushion. We called and filed a complaint. We sent in our complaint documentation and a copy of the r...
Entity
Categories: Furniture & Furnishings
5, Report:
#251656
Posted Date:
Jun 01 2007
Stainsafe Companies Furniture Services Palm Beach Gardens Florida
This complaint is regarding an authorized warranty claim that has not been addressed. I have tried to get that warranty claim fulfilled for over 2 years. I have been hung up on by customer service representatives, given the run-around on the phone, etc.
I have written authoriza...
Entity
Categories: Furniture & Furnishings
6, Report:
#219844
Posted Date:
Nov 09 2006
Stainsafe Companies & Harlem Furniture Have not covered the warrenty of our furniture Palm Beach Gardens Florida
We purchased our furniture from Harlem Furniture on 11/03/03...paid big bucks for a nice living room set. Leather sofa and 2 recliner chairs leather of course along with the whole end tables, coffee tables and lamps. In May we noticed both recliner chairs by the back of the arm rest...
Entity
Categories: Corrupt Companies
7, Report:
#213602
Posted Date:
Oct 01 2006
Stainsafe Companies Hellooo, anyone there??? warranty that does not exist!!! Why are they still in business??? Heres my story Palm Beach Gardens Florida
STAINSAFE... My a@*. Sorry about that, but seriously I would like to know who runs things over there????? Anyone there? Hellooooooo!!!!!!
This by far is the worst company I have ever dealt with and believe me NEVER AGAIN!!!
It all began on September 5th, 2003. My mother and fa...
Entity
Categories: Furniture & Furnishings
8, Report:
#184356
Posted Date:
Apr 01 2006
Stainsafe Companies ripoff Did not deliver promised goods Very rude when confronted Palm Beach Gardens Florida
When I purched my couch I also purched the stainsafe protection and service.When I needed to use it that was when all the greif started.First they have operators that are very dificult to understand. They bascily tell you it's their way or no way.I wanted the spots removed from the ...
Entity
Categories: Cleaning Services
9, Report:
#155065
Posted Date:
Aug 26 2005
StainSafe Companies ripoff lied about their warranty services Palm Beach Gardens Florida
My wife and I bought a sofa set from Macy's in New York about 4 years ago. During the deal Macy's advised us to buy a 5 years furniture protection plan since we have children. I didn't want to spend the extra money but after what the salesman told us we decided to buy the protection...
Entity
Categories: Maintenance Companies
10, Report:
#153177
Posted Date:
Aug 10 2005
Stainsafe Companies Fraudulent Rip Off of Warranty - Gives Runaround and doesn't PAY Palm Beach Gardens Florida
Last August (2004) I had a Stainsafe subcontractor at my house to check and repair stains on my two leather couches and chair. Since then the following has transpired:
Sept 2004 - Part Replacement Authorized
1/17/2005 - No part arrived so I called. Marva was to provide a stat...
Entity
Categories: Warranty Companies
11, Report:
#137828
Posted Date:
Apr 07 2005
CarsonPirie Scott & Co./Boston Store/Stainsafe Companies RIPOFF...TOOK MONTHS TO DENY CLAIM ON DEFECTIVE MATERIAL Milwaukee Wisconsin
On 11/11/04 I called Stainsafe to report wear on leather chairs near seam and 2 stains. They came almost immediately. After that I didn't hear from them. I called again on 2/26/05. I was told by rep answering phone someone would call me within 7 days. no phone call recieved. I ...
Entity
Categories: Warranty Companies
12, Report:
#129079
Posted Date:
Jan 27 2005
StainSafe Companies, Furniturefind Company does not honor insurance agreement Ripoff Internet
I bought an Harris Scott leather couch & loveseat from FurnitureFind.com a year and half ago and signed up with StainSafe insurance recommended by furniturefind. It's been about a year and a half since I got the couch and the cushions are deflated now. In fact the couch base itself ...
Entity
Categories: Furniture & Furnishings
13, Report:
#119033
Posted Date:
Nov 20 2004
Stainsafe Companies NO RESPONSE from Denial Review Department, filed letter nine times by certified mail over seven months!, DO NOT PURCHASE A WARRANTY FROM STAINSAFE PLEASE! Palm Beach Gardens Florida
I purchased a seven year protection plan from Stainsafe for my couch and chaise (plan number 584050 and 583936). I had a chocolate stain in Febuary 2004 on my couch and chaise and prompltly called Stainsafe to send a technician out to remove the stain.
After repeated calls, a te...
Entity
Categories: Corrupt Companies
14, Report:
#104115
Posted Date:
Aug 17 2004
Stainsafe Companies The WORST CUSTOMER SERVICE EVER! A company developed on a scam with no management and ignorant employees! ripoff Palm Beach Florida
I purchased this warranty service in good faith to protect my investment. Stainsafe is a scam that only hears what they want to hear and can't or just don't want to understand what they are there for! They are in the CUSTOMER SERVICE business. There is no customer service there, onl...
Entity
Categories: Corrupt Companies
15, Report:
#97531
Posted Date:
Jul 04 2004
Stainsafe ripoff insurance fraud Palm Beach Gardens Florida
After dragging their feet and falsely promising any action, today I received a note from Stainsafe that they are closing my claim because of consumer not meeting their obligation to call in within the appropriate time frame as stated in their replacement letter.
I have called and...
Entity
Categories: Warranty Companies
16, Report:
#97428
Posted Date:
Jul 02 2004
Stainsafe Companies ripoff, unscrupulous, secretive, tricky, non accomodating Intn'l Headquarters: Palm Beach Gardens, Florida Nationwide, Florida headquaters
Stainsafe has not been forthcoming about reimbursing me for a leather chair under warranty. A technician determined 4 months ago that the chair was irreparble. Our option was to accept $350 for the chair, voiding our warranty on the chair only. No one has contacted us, no names are ...
Entity
Categories: Warranty Companies
17, Report:
#92289
Posted Date:
May 20 2004
Stainsafe Companies ripoff Purchased warranty for our leather sofa and chair. They do not stand behind their services!! Palm Beach Gardens Florida
We purchased a leather sofa and chair from L. Fish Furniture in Indianapolis, IN. It was not an inexpensive outfit. L. Fish talked us into buying the warranty from Stainsafe. Within 6 months from purchase, we had a claim. They sent someone out to replace the middle cushion on th...
Entity
Categories: Corrupt Companies
18, Report:
#89227
Posted Date:
Apr 27 2004
Stainsafe Companies - A Division Of Furniture Services Industries Ripoff Failed to respond as promised Palm Beach Gardens Florida
I received a denial of my initial claim (even though the technician indicated it was a covered failure, seem separation, we were told by the technician that he had seen several chairs with similar defects and that the manufacturer had changed the chair to eliminate the problem). I ...
Entity
Categories: Furniture & Furnishings
19, Report:
#86031
Posted Date:
Mar 31 2004
Stainsafe Companies ripoff, dishonest, fraudulant warranty Palm Beach Gardens Florida
I bought a 5 year Stainsafe Comprehensive Furniture care Plan for a 5 piece dining room set at Slumberland in June 2001. The table became defective, so I called stainsafe on April 8, 2003 to report my claim.
Stainsafe sent a representative to my home to check out the damage on...
Entity
Categories: Furniture & Furnishings
20, Report:
#83449
Posted Date:
Mar 10 2004
Stainsafe Companies Ripoff blatant disregard to issues concerning warranty Palm Beach Gardens Florida
I purchased a bedroom suite from Levitz Furniture. The salesman was very quick to recommend the Satinsafe Warranty which according to the warranty is suppose to be good for 7 years.
About a year later, when I placed a claim, they sent a guy to my place of residence to look at th...
Entity
Categories: Corrupt Companies
21, Report:
#77150
Posted Date:
Jan 15 2004
Stainsafe Companies ripoff they will not honor their warranty they approved full replacement still waiting Palm Beach Gardens Florida
I bought a warranty for a leather chair when I purchased it in Jan. 2001. I bought the chair and warranty in Wilmington, N.C. I later moved to Arkansas. I had some spots and staining so I called their company to make a claim on my chair.
After two months a man came out tried to...
Entity
Categories: Furniture & Furnishings
22, Report:
#76150
Posted Date:
Dec 29 2003
Stainsafe Companies Denied warranty service on stained mattress after employing delay tactics Palm Beach Gardens Florida
I called in to file a claim on a stained mattress that was purchased through Macy's. Had to call several times to get a technician to come out. Had to follow up numerous time to get an answer to the claim once the service tech did finally show.
The claim was refused because t...
Entity
Categories: Warranty Companies
23, Report:
#74036
Posted Date:
Dec 04 2003
Stainsafe Companies and Harlem Furniture ripoff! Worthless warranty. Palm Beach Gardens Florida
We purchased a leather sofa set from Harlem furniture in October 2002. Harlem furniture also sold us Stainsafe Companies warranty for the sofa set. The sofa set is really loosing its color and getting out of shape in just one year of the purchase. This is really frustrating as we ha...
Entity
Categories: Furniture & Furnishings
24, Report:
#63264
Posted Date:
Nov 13 2003
STAINSAFE COMPANIES WARRANTY RIPOFFS consumer fraud PAID FOR A FURNITURE WARRANTY WANTED ME TO PAY FOR REPLACEMENT SOFA $1255 PALME BEACH GARDENS Florida
I paid for a furniture warranty with Stainsafe Companies, that was supposed to repair damages/or replace furniture if needed. They had a technican come out to my house and take pictures of my leather sofa. The technican said that my leather sofa needed to be replaced and could not b...
Entity
Categories: Warranty Companies
25, Report:
#70217
Posted Date:
Oct 27 2003
Stainsafe Companies Ripoff & terrible customer service will not honor their warranty Palm Beach Florida
I bought furniture from Bassett Furniture store in 7/02. Purchased stansafe protection for my new furniture. December 04,02 I called and said fruit juice had been spilled on my couch. It was not until February that a technician showed up. He tried to get the stain out but made it w...
Entity
Categories: Warranty Companies