1, Report:
#1438423
Posted Date:
Apr 12 2018
Walmart Privacy invasion Port Charlotte Florida
The phone I currently have through Wal-Mart family mobile is a Samsung Luna j3 . I bought this phone thinking I could use it on t-mobile network as well but I was told I couldn't unlock the phone for a year, okay. Well my major problem is that my calls, texts, emails and such go to ...
Entity
Walmart
Categories: phone service, Cell Phone Provider
2, Report:
#1385318
Posted Date:
Jul 13 2017
Wal- Mart Family Mobile Family Mobile powered by T-Mobile Overcharge and Treating me like a contract customer. Internet
Family Mobile is trying to rip me off!
2 months ago I tried to pay my mobile bill. The automated system was having difficulties (per their recording). I tried to pay $84.00 which was the cost of two lines.
The system charged me $884.00. After 2 days of disputes and very very ...
Entity
Wal- Mart Family Mobile
Categories: Cellular Phone Companies
3, Report:
#1381442
Posted Date:
Jun 27 2017
Wal-Mart Family Mobile Tracfone Own your phone, No contract, BYOP but we will lock it if you don't stay with us Miami Florida
I became a customer of Walmart Family Mobile on October 10, 2016. I purchased a LG K7 cell phone from walmart the one at this address https://www.walmart.com/ip/Walmart-Family-Mobile-LG-K7-Prepaid-Smartphone-with-Camera/50658531 for $59 I owned the phone outright it was a prepaid ...
Entity
Wal-Mart Family Mobile
Categories: Cellular Phone Companies
4, Report:
#1380141
Posted Date:
Jun 20 2017
Walmart Family Mobile Can't stop the billing Albuquerque, New Mexico
I bought a Wal-Mart Family Mobile SIM card for a specific use in traveling. The associate at Wal-Mart who sold it to me assured me that it would be suitable for my purpose. When I got home and read all the fine print on the paperwork, I saw that was not true, and the SIM card woul...
Entity
Walmart Family Mobile
Categories: Cellular Phone Companies
5, Report:
#1356434
Posted Date:
Feb 16 2017
Wal-Mart family Mobile T-Mobile Paying for service even though the service is off! Noblesville IN - Indiana
I have had this service for years now; though unutil recently I had never had an issue. Now, serveral times due to cash flow and health reason, I have paid my account later than normal. I get that if you do not pay, any company will shut off your services, but how can an...
Entity
Wal-Mart family Mobile
Categories: Cellular Phone Companies
6, Report:
#1318365
Posted Date:
Jul 22 2016
Wal-Mart Family mobile Wal-Mart T-mobile Rip off from the beginning Nationwide
Had service with family mobile for 18 months paid $30 extra a month for high speed data. My phones never got out of 2G. When I complained was told that there is a data congestion problem in my area.
So needless to say I was not happy...requested unlock codes for both of my phones...
Entity
Wal-Mart Family mobile
Categories: Communications & Networking
7, Report:
#1296541
Posted Date:
Mar 29 2016
WalMart Family Mobile/Tmobile deceptive billing practices Tooele Nationwide
Dropped Family Mobel January 2nd. Recieved a closing bill for double the amount of the monthly payment. My payments were due no later than the 5th of the month. Called customer service they explained Family Mobile billing cycle was post billing from the 16th on one month to th...
Entity
WalMart Family Mobile/Tmobile
Categories: Cellular Phone Companies
8, Report:
#1263813
Posted Date:
Oct 27 2015
wal mart family mobile by t mobile T mobile put a fake account in my name. breach . accessed experian servers and retrieved my personal info. EL Dorado Hills California
I have been receiving mail from wal Mart family mobile about an account I never had asking me for past due account monies. I received a letter from experian stating that in September 15 th 2015 they descovered that unauthorized disclosure of my person information was accessed from...
Entity
wal mart family mobile by t mobile
Categories: Cellular Phone Companies
9, Report:
#1257066
Posted Date:
Sep 25 2015
Wal Mart Family Mobile Fraudulant fees and billing after cancellation of service Nationwide
Received bill in the mai stating $83.00 owed for services after account closer cancellation / switched service provider. Now threatening to send to collections. Contacted Family Mobile Customer Service several times which they agreed the fees are false and that they would correct th...
Entity
Wal Mart Family Mobile
Categories: Cellular Phone Companies
10, Report:
#1177122
Posted Date:
Sep 16 2014
family mobile Ripped on my bank account Nationwide
i have used wal-mart family mobile for about one year now.when i started with them i signed up for auto debit,but they never auto debited my account once.i always had to manually pay.as i never was able to get great service or 4g inrternet i decided that the service just wasn not pa...
Entity
family mobile
Categories: Telephone Companies
11, Report:
#1162957
Posted Date:
Jul 17 2014
Family Mobile by Wal Mart Family Mobile powered by T-Mobile Billed $30.00 for service never used and cancelled on the second day of porting no. over Nationwide
A third line was set up on my account but my daughter couldnt get Verizon to unlock her phone so she could Family Mobile. Famiky mobile ported her phone no. over but because Verizon wouldnt unlock her phone she could not use Family Mobiles service. My daughtwr cancelled with...
Entity
Family Mobile by Wal Mart
Categories: Cellular Phone Companies
12, Report:
#1161730
Posted Date:
Jul 13 2014
Wal-Mart family mobile i rexueved text message about my bill ..91.13 whe it should only half of the amount due too my phone being suspended with no services for 1 month and a half ,i neead a adjustment on my account. Internet
I shaquana spencer is requesting an adjustment on my account due to myself calling in for my 2nd line to be suspended and unfortunetly then dudnt suspend the line until june 29th 2014 .i have a bill thats 91.13 tgat i shouldnt be responsible for.i would really appreciate it if you w...
Entity
Wal-Mart family mobile
Categories: Cellular Phone Companies
13, Report:
#1126324
Posted Date:
Feb 25 2014
Wal-Mart Family Mobile Rip Off at Monoarch Wal-Mart Family Mobile Albuquerque New Mexico
In October 2013, I requested to suspend service ob one of my phones for two months as we were vacationing overseas. On my return on Dec 21, 2013 I noticed that Walmart Family kept charging my charge card full amount even for the period of suspension. I immediately ...
Entity
Wal-Mart Family Mobile
Categories: Miscellaneous Companies
14, Report:
#1105947
Posted Date:
Dec 10 2013
Wal-Mart Family Mobile Meivin, Alan,Johnathon,Chris They were very Dispectful and did not me out at all Albuquerque New Mexico
Hello I am writting to tell you about the Wal-Mart Family Mobile was very rude and dispectful to me. I have been on the phone for two days trying to get some kiind of help but everyone that i had talk to all told me the same thing even the mangers Johnathon and Chris. I had bo...
Entity
Wal-Mart Family Mobile
Categories: Cellular Phone Companies
15, Report:
#1092485
Posted Date:
Oct 17 2013
wal mart family mobile by t-mobile family mobile i bought 2 units of phone last august 2013 after 3 days i returned it to walmart then i got bills to pay it spokane washington
i bought 2 units of cellphones 2nd week or 3rd week of august ,then after 3 days of purchased i returned it to them because the phone has no service and the other one has no signal or reception,thats why i retuned it to walmart where i bougth it,and now october 15 ,2013 ...
Entity
wal mart family mobile by t-mobile
Categories: Cellular Phone Companies
16, Report:
#1076911
Posted Date:
Aug 19 2013
Wireless Helpers & T-Mobile Merrick Harris, manager/owner, Possible insurance fraud or cell phone scam Florence / Magnolia Mall South Carolina
I am a long –time customer of Wal-Mart Family Mobile which is powered by T-Mobile towers. I recently purchased a T-Mobile Samsung Galaxy Note 2 on March 5, 2013 from an independent T-Mobile prepaid retailer at the Magnolia mall in Florence SC. I supposedly purchased thi...
Entity
Wireless Helpers & T-Mobile
Categories: Questionable Activities
17, Report:
#1052212
Posted Date:
May 20 2013
Family Mobile Paid money for a non-working phn from wal-mart family mobile,Never did anything to replace or fix the problem only thing thy where consistant with was passing the buck so that it would'nt stop on my hands that was for sure! el dorado hills California
On May 9 th I recieved a bill in the amount of 72.44 from Family mobile from walmart,, well since the day i got the cell phn it never worked,,,It turned on yes, what I mean is that I couldnt make any phone call's it would say N I too the cell back to the store I could not...
Entity
Family Mobile
Categories: Cellular Phone Companies
18, Report:
#1014823
Posted Date:
Mar 01 2013
Walmart Family Mobile Broke My Family! Wichita, Kansas
So I got a smart phone from Wal-mart Family Mobile, and they told me that since I was purchasing that I would get $100 off my bill, $20 off for four months. I am going on 6 months with this sh*tty service company and still have not received ANY money off my bill. When I call I get t...
Entity
Walmart Family Mobile
Categories: Cellular Phone Companies
19, Report:
#1017501
Posted Date:
Feb 21 2013
Family Mobile Wal-Mart T-Mobile I am also a victim of Family Mobile , Internet
I was also ripped off by wal-mart family mobile. I purchased a phone on a promotion and was suppose to receive $100 in bill credits starting 2 months ago.
I have called and spoken to supervisors over the last two months and have been told id receive calls back with non...
Entity
Family Mobile
Categories: Cellular Phone Companies
20, Report:
#1014395
Posted Date:
Feb 14 2013
wal mart family mobile ripoff mpls, Minnesota
Very up set with wal-Mart family mobile
They took money off my card without my permission
They rud n U can't understand thm
My bill change witout notice they jus very up setting
They send u to a email tht doesn't respond or helps at the moment
It's hard to find a real phone co...
Entity
wal mart family mobile
Categories: Cellular Phone Companies
21, Report:
#974524
Posted Date:
Nov 28 2012
Walmart family mobile billing illegally, no customer service, inconstant answers Internet
11/15/2012
Wal-Mart Family Mobile billing cycle begins on the 5th of the month and ends on the 4th of the following month.I had service with them until 09/19/2012. I ported the number to a new service provider. On that same day in accordance with the fine print:
Although Family ...
Entity
Walmart
Categories: Cellular Phone Companies
22, Report:
#972033
Posted Date:
Nov 21 2012
Wal-Mart Wal-Mart Family Mobile is lying to customers about coverage of their cellular service tp get them to buy!!! Jacksonville, Florida
When I visited WalMart's electronics department I was looking at changing my cellular provider. I saw the WalMart family Mobile service and asked the sales rep for more information. They informed me that walMart uses the T-Mobile cellular network. I purchased three...
Entity
Wal-Mart
Categories: Telephones
23, Report:
#915557
Posted Date:
Jul 22 2012
Wal-Mart Family Mobile over charging me Internet
First I cancel one out of three of my lines they were still charging me for that now they are charging me for the 40.00 8g web pack that I took off my account months ago and it shows it on there side that they were still charging me but they say they can't do adjustments that I have...
Entity
Wal-Mart Family Mobile
Categories: Cellular Phone Companies