3776, Report:
#4499
Posted Date:
Nov 30 2001
Best Buy Golf Supply.com never delivered product! *REBUTTAL ..We did make an honest mistake, we do apologize.
I placed an order with this company on line for a set of golf clubs on 1/24 for my husbands birthday that is today 2/20. Their information stated delivery in 3-7 business days. The amount of the purchase for a set of Cleveland ta5 golf clubs was 399.95.
The site said that shippi...
Entity
Categories: Sporting-good Manufactures
3777, Report:
#8141
Posted Date:
Nov 26 2001
G G W Video FRAUD
I ordered a GGW Video in July and received charges in August, Sept, Oct, and Nov.... 23.98 a peice for Videos I did not recieve. I actually got a customer service number from my bank - 323-965-8710... They are crediting 3 of the shipment, and won't credit the 3rd because its over a ...
Entity
Categories: TV Advertisements
3778, Report:
#8109
Posted Date:
Nov 25 2001
Mislead By Best Buy for MSN two year contract *Consumer Advocate Comment
As a college student, thinking that I was getting a good deal turned out to be a catch. I was interested in the MSN contract that Best Buy was offering. All I wanted to do was to purchase a vcr and other items I needed for my dorm room. I did not know too much about the MSN deal so...
Entity
Categories: Internet Services
3779, Report:
#7947
Posted Date:
Nov 19 2001
Dogg Digital Speaker Scam
I was at a stop light in salem on monday november 19 at around 1- 2 pm, when these guys in a brown Ford explorer(or expidition, one of those types of suv's) pulled up beside me and flagged me to roll down my window and asked me if i wanted to buys some big speakers for cheap.
So ...
Entity
Categories: Stereos
3780, Report:
#7711
Posted Date:
Nov 13 2001
Best Buy Customer Service no service at all
Hello my name isSS and until yesterday I was a frequent Best Buy customer. On October 30, 2001I visited the store in Aurora, Illinois and purchased a Western Digital HardDrive model #WD400ABRTL. During the car ride home I opened the sealed box todiscover that the installation hardwa...
Entity
Categories: Audio & Electronic Retail Stores
3781, Report:
#7702
Posted Date:
Nov 12 2001
BESTBUYDEPARTMENT STORES
BEST BUY STORES DOES'NT GIVE MUCH OF ANY CUSTOMER SERVICE ON MOST ANYTHING THEY SELL , MY WIFE'S MOTHER BOUGHT FROM THEM, AN eMACHINE , WELL IT DEVELOPED POBUBULEMS IN 6 MO.S SO WE TOOK IT TO BEST BUY WHO SAID THEY WOULD NOT TOUCH IT & WE'ED HAVE TO DEAL WITH THE MANUFACTURER ,WH...
Entity
Categories: Audio & Electronic Retail Stores
3782, Report:
#7568
Posted Date:
Nov 06 2001
Yet another dissatisfied customer of the dreaded HRS Corporation Rip-off scam
I, too, had a horrible experience with Household Retail Service, with my Best Buy Credit Card. I bought a computer from Best Buy in August, 1999. Within two weeks, the price of the computer went down over $200, so I went in to the service desk at the store to get the adjustment pu...
Entity
Categories: Corrupt Companies
3783, Report:
#7387
Posted Date:
Oct 29 2001
HRS bank ripoffs Best Buy and Ubid ripoff staffed with morons
I have 2 HRS bank cards, one a BestBuy card and one a Ubid card. On both, I have returned items, and the bank and merchant have NO communication about it!
I have to make repeated phone calls to merchant and bank, they refuse to interact with each other. Each tells me to call the ...
Entity
Categories: Corrupt Companies
3784, Report:
#7307
Posted Date:
Oct 24 2001
HRS-USA - Rip off & Credit Reporting
I have had a horrible experience with HRS USA. The situation is similar to those I have read: opened a 6 month interest free account with Best Buy. I accidentally missed a payment & called to correct it.
They accepted an immediate payment over the phone & told me everything wa...
Entity
Categories: Credit & Debt Services
3785, Report:
#6436
Posted Date:
Oct 22 2001
HRS USA WILL RIP YOU OFF WITH BOGUS LATE FEES!! *Consumer Suggestion
I have a Best Buy Same as Cash account that is handled by HRS. Every other time I bought something at Best Buy and put it on this same as cash plan, no payment was due until the promotional expiration date.
However, for reasons known only to HRS, my last purchase was put on a ...
Entity
Categories: Credit & Debt Services
3786, Report:
#7256
Posted Date:
Oct 22 2001
Late Fees ripoff
Made purchase with Best Buy Same as Cash. When I opened my statement there was a late charge. I called HRS they said that on the Best Buy receipt it says you have to make a min. payment. So I called Best Buy to get copy of receipt and told them what HRS said, the representative o...
Entity
Categories: Financial Services
3787, Report:
#7059
Posted Date:
Oct 10 2001
HRS & BEST BUY RIPPED ME OFF TOO
I haven't been charged for missing any late payment fees yet, but they charged me $29.00 for missing a payment. The payment was due on the 28th of September 2001, I mailed out a check on the 24th of September 2001, but on my bill was a statement saying that they CONVENIENTLY didn't...
Entity
Categories: Audio & Electronic Retail Stores
3788, Report:
#7004
Posted Date:
Oct 07 2001
Best Buy rebates ripoff scam
Best Buy rebates are a scam. It is well-known that companies employ rebates rather than price discounting because a certain percentage of customers will not file their rebates, and the company will not have to refun that money. But Best Buy takes it a step further.
The most r...
Entity
Categories: Audio & Electronic Retail Stores
3789, Report:
#6754
Posted Date:
Sep 23 2001
Best Buy Rip-off worst buy
Lost Rip-off Reports:::::
NOTICE: This is one of over 100 Rip-off Reports that was originally lost during the week of September 5th through the 12th. We have been UPDATING the original Reports from another data base 10 reports a day. This cannot and will not happen again.
Su...
Entity
Categories: Computer Stores
3790, Report:
#6729
Posted Date:
Sep 22 2001
Best Buys bait and switch ongoing NIGHTMARE!
Hello everyone,
I bought a computer in October '99 at Best Buy in Charlotte, NC
(University area). I returned it twice. I was offered a wonderful deal on an 'Open Item' Compaq computer 'Internet Bundle'. I was informed that they sales rep was refunding my original computer an...
Entity
Categories: Audio & Electronic Retail Stores
3791, Report:
#5021
Posted Date:
Sep 02 2001
How Best Buy Cheated Me *Consumer suggestion *REBUTTAL
This report is in response to the poor customer service ethics and unfair policies of Best Buy. In January 2001, I purchased a Samsung DVD player with cash at the Poughkeepsie, NY location.
My husband & I used it once without incident but on every subsequent attempt, the playe...
Entity
Categories: Audio & Electronic Retail Stores
3792, Report:
#5638
Posted Date:
Jul 04 2001
Sprint PCS Defrauds consumers, Best Buy no better ..No credits, no service.
When I purchsed my cellular phone (at full price) I was promised the area I was moving into had excellent coverage. I double checked before signing up with Sprint. When I moved, the phone showed a medium signal but would not make a connection. Sprint customer service assured me I ha...
Entity
Categories: Cellular Phone Companies
3793, Report:
#5481
Posted Date:
Jun 21 2001
Panasonic dvd rebate rip-off
I bought a panasonic dvd-RV30,on December 19 2000 from a Best Buy in Roseville, Mi. This was a Christmas present for my parents. The total came to $264.99, with a $50 mail in rebate. I mailed the rebate in December 20, 2000. The reciept states that you will recieve your rebate w...
Entity
Categories: TVs & VCRs
3794, Report:
#5235
Posted Date:
May 23 2001
Best Buy ..The Microsoft Network Contract w/ MSN defective computer cancel contract ripoff
On 01/27/01 I bought a computer from Best Buy with a $400.00 off if you sign up for MSN. The E-machine was defective, took it back and got another worthless one.
I was told by Best Buy that they would have to cancel the contract with MSN because MSN would charge me 70% and to ca...
Entity
Categories: Internet Services
3795, Report:
#4947
Posted Date:
Apr 18 2001
Best Buy = Best Rip-Off
More than 3 times I have recived horrable service from best buy. They truley dont care about the customer, or any returns.
I bought a brand new vcr and gave it to my wife for Christmass. It did not work. Best Buy would not exchange it or work on it without a extended warranty wh...
Entity
Categories: Audio & Electronic Retail Stores
3796, Report:
#1718
Posted Date:
Mar 26 2001
Umax Scanner Rebate Rip-off *Consumer Advise
I purchase a Umax Scanner Astra 2000U at Best Buy in Dec 1999 with a rebate coupon which I mail in before the deadline 1/31/2000.
I received a postcard rejection due to postmark date. I mailed the rebate 4 days before the deadline. Now Umax wants proof of me mailing it before ...
Entity
Categories: Computer Manufaturers
3797, Report:
#1034603
Posted Date:
Feb 12 2001
Best Buy sold me a floor model with out informing me
Hi
I bought a PC from Best Buy, it turn to be a bad computer, which constantly give me problems, I contacted the manufacturer (Compaq), they Diagnose the problem to me as a failure due to CPU fan in which created a great deal of noise, and they instructed me to take it to back to t...
Entity
Categories: Computer Stores
3798, Report:
#2762
Posted Date:
Nov 06 2000
Best Buy ...not selling what they say they were .. * UPDATE Take them to Small Calims Court .. they generally loose by default
The family was visiting Las Vegas on the occassion of my daughter's wedding. My son wanted to get a Mother's Day gift for me so he went to the Best Buy store at 3820 S. Maryland Pkwy. to buy a CD-RW attachment for my computer.
When he returned to where I was staying he handed th...
Entity
Categories: Audio & Electronic Retail Stores
3799, Report:
#3597
Posted Date:
Oct 15 2000
Sony Rebate offers are lies.
I have been very frustrated with Sony corporation. A couple of years ago, my wife had purchased a Sony radion for my pick-up. It came with a $20 rebate offer. My wife and I sent off the Rebate Offer only to be disappointed never to have recieved anything. Issolated case? I think...
Entity
Categories: Electronic Manufacturers
3800, Report:
#3573
Posted Date:
Oct 11 2000
Best Buy delivery service STINKS! Customer service low priority.
The folks at BEST BUY kept trying to deliver our new washer and dryer to the WRONG ADDRESS! We called (literally) eleven different times to set up the delivery appointment with the right address on a date and time that we could be here to receive the delivery.
When they called t...
Entity
Categories: Audio & Electronics Shops