26, Report:
#263964
Posted Date:
Jul 29 2007
Autopartsgiant Poor customer service. Did not ship order. Had to fight to get refund. ripoff Bellflower California
I ordered a part from autopartsgiant.com and never received my order. The company refused to cancel and refund my order. Customer service was no help and hung up on me almost every time I called. It is impossible to speak with a manager or supervisor.
I was forced to file a comp...
Entity
Autopartsgiant
Categories: Auto Parts
27, Report:
#255650
Posted Date:
Jul 01 2007
Autopartsgiant.com false advertising, false shipping, rude or no response, lied when they did responed Bellflower California
I ordered two parts on 5/31/07 and per their website it stated 4-7 business day shipping. I saw my credit card was charged on 6/4/07. On the 7th day I called and asked the location of my parts and a tracking number. I was treated rudely on the phone and told they were processing t...
Entity
Autopartsgiant.com
Categories: Auto Parts
28, Report:
#256162
Posted Date:
Jun 28 2007
Autopartsgiant.com Rude help, can't believe a word they say, don't deliver what you ordered, but the'll charge your credit card in a heartbeat! Bellflower California
I ordered a set of spark plugs for my truck online on 06/03/07. Never got an e-mail back for tracking numbers or the usual schedualed delivery date. E-mail inquiries to Auto Parts Giant have gone unanswered. Several phone calls seeking resolution to this problem, got me rude trea...
Entity
Autopartsgiant.com
Categories: Auto Parts
29, Report:
#250498
Posted Date:
Jun 07 2007
AutoPartsGiant.com Ripoff Part return nightmare Bellflower California
On May 25, 2007, I received an e-mail from their customer service. They stated they shipped my order. Of course they have. It's been over two weeks and I already have got the parts from a reputable supplier. This supplier (Advanced Auto) had the parts in stock and were almost the sa...
Entity
AutoPartsGiant.com
Categories: Auto Parts
30, Report:
#250226
Posted Date:
May 26 2007
AutoPartsGiant.com Will not ship order and refuse to issue credit Bellflower California
I ordered parts on 05/13/07 and my credit card was immediately charged. After 4 days of not getting shipping information, I called customer service. The representative stated it would be shipped next week, maybe. I waited two more days and called again. When I inquired about the ord...
Entity
AutoPartsGiant.com
Categories: Auto Parts
31, Report:
#248651
Posted Date:
May 15 2007
Autopartsgiant.com Charged Credit card and never shipped order Ripoff Bellflower California
We ordered several parts for our Pontiac, spark plugs, belts, hoses ect... our credit card was charged and a month later the order still wasn't shipped, the company doesn't respond to emails at all. It was difficult to get anyone on the phone and when you could you are asked to cal...
Entity
Autopartsgiant.com
Categories: Auto Parts
32, Report:
#248291
Posted Date:
May 11 2007
Autopartsgiant.com, Thepartsstore.com, Gofastautoparts.com, E-mart deceptive policies, dishonest personnel. Bellflower California
After placing an order on 4/23/2007 and paying an extra $66.00 for 2-5 buisiness day delivery (UPS 2nd day air) I called on 5/3/2007 to find out the status of my order and was told the parts had shipped that morning, but they did not have a tracking number yet. I called back on on 5...
Entity
Autopartsgiant.com, Thepartsstore.com, Gofastautoparts.com, E-mart
Categories: Auto Parts
33, Report:
#244793
Posted Date:
Apr 19 2007
AutoPartsGiant.com Horrendous Service Policy Bellflower California
April 3rd. I made the mistake of placing an order with autopartsgiant.com the price was good.
After not receiving anything in my email as to tracking I decided to call them and I found out, that by April 9
They were still processing the order after 6 days nothing had been sh...
Entity
AUTO PARTS GIANT
Categories: Auto Parts
34, Report:
#226606
Posted Date:
Dec 22 2006
Autopartsgiant.com, Auto Parts Giant Rufuses to issue refund for no longer available product. Charged credit card without shipping product. Ripoff Bellflower Internet
On December 4, 2006 www.autopartsgiant.com debited my credit card for $170.65 without shipping the product. In fact, my card was charged on the same day that I placed the order, only to find out that the product was never in stock, and the manufacturer had gone out of business. In m...
Entity
Autopartsgiant.com, Auto Parts Giant
Categories: Auto Parts
35, Report:
#219521
Posted Date:
Nov 08 2006
AutoPartsGiant.com; E-mart; GoFastAutoParts.com; Jon Sinclair; Freddy Parker Refund? What refund? We don't give no stinkin' refunds !!! Bellflower California
When I bought two axle-shaft assemblies from AutoPartsGiant.com, I was charged for the cores up front. Once I received the parts, though, I only used one axle-shaft.
I called customer service to get RGN (Returned Goods Number) approval to send the parts in. Aaron, the customer s...
Entity
AutoPartsGiant.com
Categories: Auto Parts
36, Report:
#114731
Posted Date:
May 19 2006
Auto Parts Giant - Auto Parts Store - auto parts supplier ripoff refused to give credit for returned goods California
May 2004, ordered parts from Autopartsgiant.com. Parts sent were incorrect. I asked for return authorization so I could send these parts back.
Was given run around for 7 months and then told parts would not be credited as they were used (lie) and I waited too long to return them....
Entity
Auto Parts Giant - Auto Parts Store
Categories: Auto Parts