26, Report:
#465985
Posted Date:
Jun 29 2009
AutoPartsWarehouse.com Company sent wrong part. Has avoided contact with me for returning the part. Carson California
I ordered a power window motor for my fathers 1990 Chevy Lumina. I ordered the motor for the drivers side front door. They sent the motor for the passenger side. I have called the company at least 5 times and have spoken to 2 people. I called the first timie and asked for returns. I...
Entity
Categories: Sales People
27, Report:
#464209
Posted Date:
Jun 23 2009
Autopartswarehouse.com, Partstrain.com AUTO PARTS WAREHOUSE lied after I canceled my order within 30 MINUTES! CARSON California
I ordered a part (debit card) and then about 30 minutes later realized that it wasn't the one I needed. So right after I realized that, I called them and told them to cancel the order because I couldn't use the part. The customer service agent said ok, it was canceled. But then T...
Entity
Categories: Auto Parts
28, Report:
#463114
Posted Date:
Jun 20 2009
Autopartswarehouse.com Wrong parts, impossible to return and get credit Carson California
Ordered a rotor for brakes, sent wrong one, shipped from my home state, had to send return to Ca,(very expensive, I had to pay for return and I live on the East Coast) can never get thru to give return tracking number needed for my credit, tried to reorder the correct part thru chat...
Entity
Categories: Auto Parts
29, Report:
#461786
Posted Date:
Jun 15 2009
Autopartswarehouse THE WORST!!! (George W Bush Auto Parts Inc) Carson City California
This has to be the worst company to deal with. I placed 1 order with them and they had sent it to the wrong address. When I had called back to ask where they got the address from; They gave a bunch of stories and the apology what a load of Crap.
Looks Like W trained these idiots.. ...
Entity
Categories: Car Parts & Accessories
30, Report:
#456015
Posted Date:
May 28 2009
autopartswarehouse.com Arkis Ang Refund Supervisor Sent the wrong part and kept my money after I sent it back Internet
I ordered 4 parts from them paying a little more than the local parts store. I recieved one wrong part, the most expensive part. I called and was on hold for 15 minutes. Finally i was put through to a male I could not understand who told me I had no recieved the parts yet. I had t...
Entity
Categories: Auto Parts
31, Report:
#439892
Posted Date:
Apr 01 2009
AutoPartsWarehouse\CarPartsWholesale They send the wrong parts then charge you re-stocking fees and shipping fees Carson California
I placed 2 separate orders with this company. They have about 30 different websites for any car or part you can think of, but it all ships out of the same warehouse. They sent me 2 wrong parts (totally their screwup) but to return the part they are gonna charge me a 20% re-stocking ...
Entity
Categories: Auto Parts
32, Report:
#431571
Posted Date:
Mar 06 2009
U.S. Auto Parts Network - Autobodypartsonline.com Charged Credit Card - Did Not Ship Parts - Did Not Advise of Order Status - Would Not Answer Questions Carson California
I purchased a late 80's Maxima bumper cover for $200+, including shipping and handling of $79 (ouch) and received an order confirmation email shortly afterward. The website and email explained that delivery would occur withing 7-14 business days. The credit card was charged immed...
Entity
Categories: Auto Parts
33, Report:
#325293
Posted Date:
Feb 25 2009
Autopartswarehouse.com internet scamming done by Autopartswarehouse and its affiliates Carson, California Internet
Let it be known that the US Autoparts and its Philippine In House Call Centre, MBStek, located in Pasig at Bo. Kapitolyo and at Ayala Avenue Makati, Metro Manila and the Bicol Province of Albay do not pay their tenured employees and representatives with the correct salaries and wage...
Entity
Categories: Auto Parts
34, Report:
#425545
Posted Date:
Feb 18 2009
Autopartswarehouse.com Sent Me Recalled Parts and Wants Restocking Fee To Take Back! autopartswarehouse.com Carson California
Purchase balljoints for my 2001 PT Cruiser. After gettign them, I check the National recall list for the part number. It was listed as a recalled part. I asked to have them returned for a full refund. They said to install them first to see if anything goes wrong. I said I will ...
Entity
Categories: Auto Dealers
35, Report:
#413944
Posted Date:
Feb 14 2009
BrakePerformance.com Sent wrong parts and do not want to make good on it. Chatsworth, California
Order # 20137
I ordered a set of Rotors with pads included for my vehicle. I received the correct rotors, and 3/4 of the correct pads. But 1/4 of them were incorrect. I had the vehicle already torn apart, and the mechanic was involved in the job. I had to purchase alternate pad...
Entity
Categories: Auto Parts
36, Report:
#318379
Posted Date:
Nov 25 2008
Autopartswarehouse - thepartsbin - partstrain - innerauto - carpartswholesale, etc. Autopartswarehouse and it's other sites encourage to rip-off Carson California
I would like to tell you the truth because the entire office is located in the Philippines and the customer service and the sales department is here in Makati and the accounting department that processes all the refunds is in Bicol and the catalogue office is in Pasig.
I would al...
Entity
Categories: Auto Parts
37, Report:
#232854
Posted Date:
Nov 14 2008
autopartswarehouse Will not process RMA #, ripoff HAMILTON New Jersey
Have been trying to get a RMA # for two weeks now! Every time I call asking why I have not been emailed the RMA number there has always been one reason or another the RMA number has not been sent and each time they tell me that it will be another 2-3 business days. And their apologe...
Entity
Categories: Auto Parts
38, Report:
#389782
Posted Date:
Nov 10 2008
Autopartswarehouse.com faulty parts, poor customer service, refuses to help, will not refund Carson California
I had purchases a radiator from autopartswarehouse online and received the part and installed it. A few weeks later it began leaking, I had Midas check it out and they said it was faulty. When I contacted autoparts warehouse about this they would not respond to my emails. I contacte...
Entity
Categories: Auto Parts
39, Report:
#385560
Posted Date:
Oct 28 2008
Autopartswarehouse.com Car-Stuff Car-stuff.com Bad Business Carson California
Let's call it like it is. Car-stuff lies. I believe what they do is broker orders out to suppliers throughout the United States. There's nothing wrong with that except; I ordered a part that cost well over one hundred dollars and received a different brand-name part costing one thi...
Entity
Categories: Auto Parts
40, Report:
#375283
Posted Date:
Sep 23 2008
Auto Parts Warehouse this company is misleading and does not fix customer problems Carson California
this company is deceptive. they opperate out of the phillipines. they do not work out of the usa. they sell you parts and have them shipped from usa manufacturers.
i bought a part from AUTO PARTS WAREHOUSE (herein; apw) (also car parts. us auto parts, and the parts bin). t...
Entity
Categories: Auto Parts
41, Report:
#364002
Posted Date:
Aug 18 2008
ALLOEMVOLVOPARTS.COM ,AUTOPARTSWAREHOUSE.COM Charged me for goods they did not ship; repeatedly lied about fixing the problem. They're scammers. Carson California
On 7-16-08 I ordered brake and exhaust components for a 1987 Volvo 240D by telephone. The phone number was listed on the the website alloemvolvoparts.com but when I called the number I got someone named Earl who said he was with autopartswarehouse. The order total was $645.05. The...
Entity
Categories: Auto Parts
42, Report:
#360620
Posted Date:
Aug 08 2008
Autopartswarehouse.com Big run around, total ripoff, word to the wise. Internet
I should have looked up this company first. I see they have numerous complaints on file. Lesson learned. Here's my story:
I ordered a few parts and paid for them. I waited a while then checked on the order and was given tracking numbers etc.
The end result was no parts deliv...
Entity
Categories: Auto Parts
43, Report:
#357680
Posted Date:
Jul 31 2008
Autopartswarehouse.com - Auto Parts Warehouse, Oem/partsbin Had to pay $80 shipping to return order. what a rip!!! Carson California
I purchased some Westin Nerf Bars from autopartswarehouse.com earlier this year for around $230. When I recieved the order, there were no brackets to install the bars. I called the company to inquire about the brackets and was informed that they come in a hardware kit for and addi...
Entity
Categories: Auto Parts
44, Report:
#352782
Posted Date:
Jul 18 2008
Autopartswarehouse Duplicate part - No Customer service -Double Order scam Carson California
I placed an order for a front and rear set of ceramic brake pads. Unusually slow delivery of a week and a half and then two boxes arrived with the same part - two sets of rear brake pads. I called customer service and explained what happened - that I had two of one part and none of ...
Entity
Categories: Auto Parts
45, Report:
#339783
Posted Date:
Jun 13 2008
AutoPartsWarehouse ,PartsBin Very Dodgy Sales Tactics Carson, California Internet
I just had a very weird experience. AutoPartsWarehouse states on its site that they guarantee the lowest prices, but when I clicked on the live chat, I couldn't even get the guy (Smith) to identify my car correctly to provide the price quote. He was more interested in finding out ...
Entity
Categories: Auto Parts
46, Report:
#331571
Posted Date:
May 09 2008
Autopartswarehouse false advertisment, and bad customer service, dont do any dealings with these ripp offs! CARSON CALIFORNIA Internet
I BOUGHT THE SAME THING TWICE FROM THESE PEOPLE AND BOTH CAME DAMAGED AND WERE THE WRONG ITEMS, THEY ARE IN THE HABIT OF RIPPING PEOPLE OFF, DO NOT BUY FROM THEM AND PLEASE IF YOU CAN SEND THIS MESSAGE TO ALL YOUR FRIENDS!!!
Mikey
balch springs, TexasU.S.A.
Entity
Categories: Auto Parts
47, Report:
#328499
Posted Date:
Apr 24 2008
Autopartswarehouse.com gives you the run around, does not refund money, lies. California
If contacted I can find the information but I just wanted to add my 2 cents on these thieves. I ordered 2 struts and 2 shocks for my car totaling over $250.00. They sent out the 2 shocks and for some reason 2 metal bars along with it. My 2 struts were never sent.
I called them up...
Entity
Categories: Auto Parts
48, Report:
#289965
Posted Date:
Dec 08 2007
Autopartswarehouse. Carstuff. Partsbin. Partstrain Stay away from this internet ripoff! autopartswarehouse. carstuff. partsbin. partstrain Carson Ca California
This is a ripoff co! They sent me the wrong part
which was $39 I paid $5 handling and $36 dollars shipping to have it overnight. After spending an hour on the phone they finally agreed to refund the full price including shipping. THey sent me an RMA which said they only were refun...
Entity
Categories: Auto Parts
49, Report:
#284486
Posted Date:
Nov 13 2007
Autopartswarehouse Misrepresentation, Offshore Scam Operation; Fraudulent Business Practices. All in one racket! Advertised and purchased a name brand part and received an unlabeled generic part. Twice!! Carson California
Autopartswarehouse.com operates under multiple business names and its name remains prominent in search engines. However, do NOT make the mistake of thinking that this is a respectable, credible and ethical business. I purchased a Bosal Performance catalytic converter for my 1999 T...
Entity
Categories: Auto Parts
50, Report:
#243757
Posted Date:
Oct 31 2007
Autopartswarehouse - US Auto Parts Ripoff never ever ver buy from them Carson California
I ordered a cat for my truck from Auto Parts Warehouse on 14 jan 07. My credit card was charged for the item on 15 jan 07. On 20 feb 07, I received the wrong product in the setup. They said I was responsible for return shipping even though it was their mistake. After their error t...
Entity
Categories: Auto Parts