26, Report:
#412094
Posted Date:
Jan 14 2009
Affordableheat-edenpureheaters sold edenpure electric heater that only lasted a year Internet
bought heater on dec.4,2007-started having problems last of nov.2008-would come on and run for couple minutes,then cut off-then wouldn't come on at all-when notified co. they wouldn't honor warranty since few days past exp. date and told is to call about getting repaired-he only to...
Entity
Affordableheat-edenpureheaters
Categories: Appliances
27, Report:
#410025
Posted Date:
Jan 09 2009
BIOTECH RESEARCH EdenPURE heaters Www.epheater.com Inernet
I bought one of these heaters and when I got it, all the information that ame with it disproved everthing that was in the ad.
The ad says that they do not get hot and shows a child standing by one and a cat sitting on top of it, and they said it can be put up against a wall.
t...
Entity
BIOTECH RESEARCH
Categories: Miscellaneous Companies
28, Report:
#406589
Posted Date:
Dec 31 2008
Biotech Industries, Biotech Research, EdenPure Poor quality products, false promises, no restitution Canton Ohio
Several years ago I purchased a ProZone air purifier from Biotech Research. The unit was small and portable and cost me $225. It seemed to work (initially) but after about 200 hours of use, failed completely. I contacted the company several times and finally got a customer service...
Entity
Biotech Industries
Categories: Miscellaneous Companies
29, Report:
#380794
Posted Date:
Dec 30 2008
Bio-tech - Edenpure Heaters - Suarez Two heaters died after only two months Canton Ohio
I bought a Model 500 Edenpure heater from Bio-Tech in Canton as a 2007 Christmas gift for my wife.
It lasted two months until the fan died. Communications with Bio-Tech led to our driving to Canton to exchange it. The customer service rep there was very helpful and very courteou...
Entity
Bio-tech - Edenpure Heaters
Categories: Appliances
30, Report:
#330117
Posted Date:
May 02 2008
Affordable Heat ,EdenPurestore.com Company fails to honor warranty Adrian Michigan
I purchased two EdenPure heaters in December of 2007. One heater quit working in January of 2008. We sent in a service request as they told us to do. We waited almost a month - no reply. I finally emailed them. They sent us shipping labels to ship it back.
We shipped it back. An...
Entity
Affordable Heat , EdenPurestore.com
Categories: Heating, Cooling & Ventilation
31, Report:
#305343
Posted Date:
Feb 07 2008
Affordable Heat, LLD Www.EdenPureStore.comAffordable Heat, LLC Lousy Heater, Non-Existent Customer Service Internet
I purchased an EdenPure Model 500 XL portable heater on-line on 11/27/07. It arrived on December 8; it never worked as advertised. A $30 heater would work equally well, except this one cost $297. Then it quit working totally the 2nd week in January.
Today is February 1, and I ha...
Entity
Affordable Heat, LLC
Categories: Appliances
32, Report:
#306765
Posted Date:
Feb 06 2008
Affordable Heat ,edenpure, customer service sucks Internet
product quit working correctly almost immediately. spent three weeks trying to contact number on the book. finally found out that was wrong number. called affordable heat and was given suggestions on how to rig it to work. all the while warranty is running out. the rigging worked fo...
Entity
Affordable Heat ,edenpure
Categories: Heating, Cooling & Ventilation
33, Report:
#301339
Posted Date:
Feb 06 2008
Affordable Heat, LLC Sun Twin 1500 Elite it doesn't work and they say were getting action But 3 weeks no Action It's BAD. Canton Internet
I order an Sun Twin 1500 Elite from Edenpurestore.com. It is an electric heater that work for 2 weeks and then quit. For the last 3 weeks have been trying to get them to have me return it and I still have no action.
It was order through Affordable Heat, LLC and they keep telling me...
Entity
Affordable Heat, LLC
Categories: Shipping & Handling
34, Report:
#298438
Posted Date:
Jan 09 2008
BioTech Research / EdenPure Heater Aftyer returning a defective product for a replacement, I'm getting the run-around! Canton Ohio
I bought a EdenPure Heater that quit working, so I sent it back for a replacement as instructed by the receptionist. I have tried calling to see the status but this is all I get:
Phone Loop One:
Thank you for calling customer service. We are currently experiencing heavy call v...
Entity
BioTech Research / EdenPure Heater
Categories: Electronic Manufacturers
35, Report:
#232494
Posted Date:
Jan 25 2007
EdenPure Miss Leading Advertising Ripoff Canton Ohio
As per prior report I received a sales letter about the edenPURE by bioTech Research. After checking I found the following
Model STW750 is a 750 watt heater, STW1500 is 1500 watts, STWLED 1500 , EDP 750 watts, and EDP1000 is 1500 watts. For this winter I purchased a top of the ...
Entity
EdenPure
Categories: Heating, Cooling & Ventilation
36, Report:
#226034
Posted Date:
Jan 09 2007
Bio-Tech EdenPure SunTwin Warranty replacement took too long, nobody know what is going on. Ripoff Canton Ohio
I returned a defective EdenPure heater. I then called and asked them when my replacement would be shipped. It will be shipped tomorrow. I called back the next day for a tracking number and they were having some shipping difficulties. I asked when it would be shipped tomorrow they sa...
Entity
Bio-Tech EdenPure SunTwin
Categories: Heating, Cooling & Ventilation