26, Report:
#1274649
Posted Date:
Dec 16 2015
loancare freedom mortgage sent the wrong payment never called me found out had wrong number va.beach Virginia
Sent wrong payment in ,they never contacted me because they had the wrong number.By the time i tried to get it taken care of it was to late.They had already sent it to collections and to the credit bureau.The reason for the wrong payment they said i was behind on my escrow.
Entity
loancare
Categories: Financial Services
27, Report:
#1271395
Posted Date:
Dec 02 2015
The Money Source and Loancare Servicing Center The Money Source Inc and LoanCare Servcing Center The Money Source and LoanCare Servicing have kept $3,000 worth of Mortgage payments and will not apply to my loan Virginia Beach Virginia
In July 2015 I refinanced my house with The Money Source Inc and the mortgage contracts came with payment stubs regarding sending the payments to LoanCare Servcing Center with a PO Box address. So I honored contract and sent my payment using my online chase bill bay feature an...
Entity
The Money Source and Loancare Servicing Center
Categories: Real Estate Services
28, Report:
#1148279
Posted Date:
May 20 2014
LoanCare Servicing Center Worst Mortgage Company next to Fannie & Freddie!! Virginia Beach Nationwide
I have had LoanCare Servicing Center as my mortgage carrier for over 5 years and my mortgage payments are automatically deducted so I have never been late on a payment. Approximately two months ago we had a chimney fire with damage to my home. I called our insurance adju...
Entity
LoanCare Servicing Center
Categories: Financial Services
29, Report:
#1123552
Posted Date:
Feb 14 2014
LoanCare Poor customer service, mis-handling of payments, harrassing phone calls Virginia Beach Virginia
We bought our house and chose a lender called Embrace home loans, we had no issues with them. Then last spring they decided to let loancare start managing their accounts, ever since then we have had nothing but issues. First during the switch over loancare mis-handled a payment ma...
Entity
LoanCare
Categories: Loans
30, Report:
#1114015
Posted Date:
Jan 09 2014
LoanCare does not post payments timely and embezzled our escrow account for unnecessary and inflated insurance Virginia Beach Virginia
LoanCare has been servicing our homeloan from Freedom Mortgage since the first few months of our loan. Our loan was purchased by them and it's been a nightmare ever since.
Right now we are fighting a $14,000 charge on our account preventing us from paying our mortgage because they w...
Entity
LoanCare
Categories: Mortgage Companies
31, Report:
#1109135
Posted Date:
Dec 23 2013
loancare owe esscrow money va beach va us
Loancare owes me money from over paid esscrow 606.00 I never got use excues it was mailed and then said paid insurase then sais 359.00 was sent never got the money now i get abill saying iowe 3000.00 for payment the loan is pain off by refinance got pay off still have no mone...
Entity
loancare
Categories: Accounting
32, Report:
#1067603
Posted Date:
Jul 17 2013
LoanCare Bad billing practices, horrible customer service - LoanCare is a good credit killer! Virginia Beach Virginia
We contacted the Consumer Financial Protection Bureau regarding LoanCare. Our payment is due on the 20th of every month and since February 2013 our bill has come 25 to 30 days late. Our statement will have a payment due date of, example: 06/20/13 but our statement date is 07/01/13 a...
Entity
LoanCare
Categories: Mortgage Companies
33, Report:
#1058388
Posted Date:
Jun 12 2013
LOANCARE BBB please go after LOANCARE VIRGINIA BEACH Virginia
Upon purchasing our new home with Lombardo here in Michigan, we were signed on with Loancare Mortgage. Thinking that they were an ordinary mortgage company we signed on with them. Just like many other clients here on this sight, Loancare bought out the mortgage that was previously p...
Entity
LOANCARE
Categories: Consumer Services
34, Report:
#1047858
Posted Date:
May 02 2013
loancare Didn't pay my insurance premium and I had no homeowners insurance for a year! Virginia beach Virginia
I got a phone call saying my homeowners insurance had lapsed. I wasn't surprised, because I've been through this each year since I bought my home. I was surprised when I called the insurance company and was told the last payment they received was May 11, 2011. Today is May 1,201...
Entity
loancare
Categories: Mortgage Companies
35, Report:
#882651
Posted Date:
May 14 2012
LOANCARE NON= PAYMENT OF TAXED & INSURANCE FEOM ESTABLISHED RSCRO ACCOUNT VIRGINIA BEACH, Virginia
I received a lettter from my insruance company that my momeowners' policy premium was not paid. I checked with the county tax office and they have not been paid either. My escro account has over $4ooo in it as of the May statement. A negative interest payment on 2/8/12 app...
Entity
LOANCARE
Categories: Consumer Services
36, Report:
#841781
Posted Date:
Feb 19 2012
LoanCare Servicing Center LoanCare illegally charged $13,461.65 for HURRICANE insurance which is not required in the mortgage document. Viginia Beach, Virginia
LoanCare is the third company taking over the mortgage note on our property, in or about 2008, from Wendover Financial Services, the second assignee from Aames Home Loan. We never had any trouble from the two previous companies about home insurance. LoanCare, after taking over the l...
Entity
LoanCare Servicing Center
Categories: Miscellaneous Companies
37, Report:
#829576
Posted Date:
Jan 27 2012
Loancare Worst Customer Service in the industry! Internet
The absolute worst servicing company ever! If you require something as little as an e-mail or fax they will charge you 15$ to do so. I needed them to send a simple fax to my insurance company to take them off of the policy. My insurance Co. required that. So the answer was no we can...
Entity
Loancare
Categories: Financial Services
38, Report:
#722614
Posted Date:
Apr 27 2011
Loancare Mortgage incompetance, overblown fees, poor customer service Virginia beach, Virginia
This company is useless. Our mortgage company uses them as a collection agency. They treat us like deadbeats. They have sent paid individuals to our house with an envelope and slip of paper with their phone number on it and they do nothing but deliver it.
We hav...
Entity
Loancare
Categories: Mortgage Companies
39, Report:
#606102
Posted Date:
May 22 2010
LOANCARE Bought my mortgage. No notice to me of new lender, assessing late fees, and reporting late payments? Virginia Beach, Virginia
My mortgage currently seven years old, has been sold a number of times. This in and of itself can be very frusterating. As the borrower, we have no rights to refuse who is servicing the mortgage. We are forced to update and juggle the information as our loan is con...
Entity
LOANCARE
Categories: Mortgage Companies