26, Report:
#852639
Posted Date:
Mar 12 2012
MagicJack Magic Jack MajicJack False Advertising and HORRIBLE customer service an Internet, Internet
Ive been a customer of MagicJack for about three years. On March 12th, 2012 I went to renew my monthly service and they tried to charge me $29.99 instead of the $19.99. Why is this irritating? Because their web site still says $19.95/ Year!! Some spokes guy, Mel Author is on a video...
Entity
Categories: Telephones
27, Report:
#851812
Posted Date:
Mar 10 2012
majicjack price change for a regular device Internet
to all magic jack user be careful magic jack is charging 29.95 for renewal on a regular magic jack device which should be 19.95 . magicjack plus is for 29.95 i am long time customer and they want to charge 29.95 for old device .this is chat i had with Jillian of th...
Entity
Categories: Internet Services
28, Report:
#836834
Posted Date:
Feb 10 2012
Majic Jack MajicJack Plus Refused to refund my money when MajicJack Plus would not work West Palm, Georgia
MajicJack is a ripoff. You only have between 15 - 30 days to return it. You call in to complain. You stay on line for 1 1/2 hours each time, They promise to fix it and they will call you back. They don't. You repeat this for two months. Oh sheet now you can not return it, and they k...
Entity
Categories: Telephones
29, Report:
#836139
Posted Date:
Feb 08 2012
NetTalk.com NetTalk.com NetTalk has been reduced to the level of MajicJack - poor voice quality, impossible to reach tech support Miami, Florida
For 6 months I have called to fix complaints of poor voice quality issues. Tech support is difficult to reach. I have held in cue for up to one hour without getting a person to answer. They are trying to sell more new devices and don't have enough support for those they have already...
Entity
Categories: Telephone Companies
30, Report:
#824929
Posted Date:
Jan 19 2012
www.majicjack.com majicjack plus Company A False Advertizing Total Rip Off Internet
It is unbeleivable what a rip off this company is and how many complaints have been filed and nothing has been done about this fraudulent company.I ordered this product with the advertizement of a 30 free trial of the product.Try it for 30 days if you don't like it return it for a f...
Entity
Categories: Telephones
31, Report:
#817672
Posted Date:
Jan 04 2012
MajicJack They sent majicJack with no return address, no return label, cannot call them and want to send me to collection because mt American Express card refused to process this order. Internet, New York
MagicJack is a rip off, I ordered MajicJack and it does not work, you cannot not call them, no return label. My credit card company did not process the order and they are telling me they are going to send me to collection via internet. you can not respond to them on ...
Entity
Categories: Television Parts & Services
32, Report:
#740067
Posted Date:
Jun 13 2011
Majic Jack majicjack.com Do Not Believe Anything They Say , Internet
When I got this there was no number available in my local area, but I was promised I could change my number for free when numbers became available. At the time numbers became available majic jack decided it was no longer feasible to allow a one time change of number to lo...
Entity
Categories: Communications & Networking
33, Report:
#728044
Posted Date:
May 11 2011
YMAX Communications possibly tied in with majicjack 24/7 threatening harrassing phone calls with no co ID. Foreign men milton, Florida
I am receiving threatening harrassing phone calls from a company that appears to tie in with the owner of majicjack. The calls are coming from the owner's property listed as YMAX Communications in Milton Florida. His name is being withheld as there is no solid proof that...
Entity
Categories: Criminal Justice System
34, Report:
#331964
Posted Date:
Mar 30 2011
MajicJack Internet Phone RipOff, Nationwide
Majic Jack Internet telephone claims that you buy a $40 device that will allow telephone calls over the internet. It does not work. They send you the device, after you register and connect to the internet you get a dial tone but I have never been able to complete a call. They have...
Entity
Categories: Internet Fraud
35, Report:
#669591
Posted Date:
Dec 09 2010
MajicJack Don't Buy MajicJack, Internet
This is not worth the money. I have had one problem after
another and I have had it for approximately 3 months. I cant always hear
people, peoples voices break up when they are talking, it doesnt always ring
like it supposed to, the voicemail doesnt always work, and just recently...
Entity
Categories: Telephones
36, Report:
#653767
Posted Date:
Oct 21 2010
MajicJack MajicJack.com BUYER BEWARE UNWARRANTED ACCOUNT SUSPENSION, Internet
I purchased two MAJIC JACKS IN APRIL OF THIS YEAR. I think this product is a ripoff. One majic jack was used to make outbound calls for a total of 4-5 hours PER WEEK! The 2nd majic jack was used for approximately 10 calls total over 6 months. THEY SUSPENDED BOTH MAJIC JACKS because ...
Entity
Categories: Communications & Networking
37, Report:
#638983
Posted Date:
Sep 13 2010
MagicJack - Magic Jack - YMAX New software disables your computer's power-saving ability Internet
In late August 2010, MagicJack downloaded new software/firmware code to all its users. I haven't confirmed for other OSs, but for Windows, it disables your computer's power-saving capability. Your PwrMgmt options still appear and you can change them 'til you go blue, but they just w...
Entity
Categories: Communications & Networking
38, Report:
#634890
Posted Date:
Aug 27 2010
majicjack service was not working spent over two hours 2x and still didn't work. was told NO refunds for five years of service paid for or cost of the devise! BIG RIP OFF Internet
after the 30 days of so called free service. It went down. long story short, you will NOT get Any money back. read their agreement. your screwed! you might as weel throw your money in the garbage!
Entity
Categories: Telephone Companies
39, Report:
#350390
Posted Date:
Mar 28 2010
Majic Jack/ Danmajic Jack/ Dan Borislow RIP-OFF!!! I purchased one and I decided to cancel the 5 year deal I asked that I be credited for the 5 year deal only and they refunded ALL of the charges. I have tried MANY, MANY times to get it working, Florida Nationwide
RIP-OFF!!!! I was referred to Majicjack by a friend that has had success with this product. I purchased one and it arrived as promised. I decided to cancel the 5 year deal and was given a promp return. I asked that I be credited for the 5 year deal only and they refunded ALL of the ...
Entity
Categories: TV Advertisements
40, Report:
#580505
Posted Date:
Mar 13 2010
VONAGE SHOULD HAVE READ RIPOFF REPORT BEFORE I GET IN BED WITH VONAGE , Internet
I jumped from the frying pan into the fire. Dumped local phone company because of high prices and sacrificed quality.'
Vonage quality has always been a problem. People I would call always (after a few min.)would begin to say they were only getting half the words. I wo...
Entity
Categories: Telephone Companies
41, Report:
#518112
Posted Date:
Feb 21 2010
MajicJack Internet Phone Majicjack ripoff not free, Internet
as reported with
Report: #345046
Report: Majicjack
Category: BBB Better Business Bureau
Majicjack exactly Unauthorized Funds False Advertizing Free 30 Day Trial Billed Before I Hung Up! I responded to TV ad majicjack, for unlimited local, long distance etc FREE TRIAL PERIOD...
Entity
Categories: Telephone Companies
42, Report:
#537228
Posted Date:
Dec 10 2009
Magicjack - majic jack MAJIC JACK AVOID AT ALL COST YOU WILL LOOSE YOUR MONEY PALM BEACH , Florida
I DO NOT KNOW WHY I DID NOT LISTEN TO THE OTHER REPORTS! I LEARDED THE HARD WAY AFTER I MADE MY PURCHASE. IT WORKED OK FOR THE FIRST FEW MONTHS AND THEN I PURCHASED A COMPTER WITH WIN 7. I SPENT 2 DAYS AND BOUT 6 HOURS ON THE INTERNET TRYING TO GET HELP FROM MAJICJ...
Entity
Categories: Communications & Networking
43, Report:
#452511
Posted Date:
May 16 2009
MajicJacl LP Blew up computer when plugged in. Never got my money back. All info was provided. West Palm Beach Florida
Thought Majicjack was a good idea. Ordered it. Computer guy was here working on soom upgrades. He pluged it in and blew out every USB. Cost $175.00 to have everything reinstalled. After numerous E-Mails, online chats(ha) was given return instructions. Did so US Mail. They said they ...
Entity
Categories: Internet Fraud
44, Report:
#446383
Posted Date:
Apr 25 2009
Majicjack Majic JUNK NOT MAJICjack, TO GOOD TO BE TRUEIf West Palm Beach Florida
If it sounds to good to be true, it probably is. Majicjack is majicJUNK
1. The USB cord they sent worked for two weeks.
2. You'll be talking and get call failure like a cell phone, then you redial and call back. It will drive you crazy!
3. You get echoes so bad you have to hang...
Entity
Categories: Electronic Manufacturers
45, Report:
#358976
Posted Date:
Apr 12 2009
Majicjack When I received my majic jack order it was sent to me under an erronrous name. I repeatedly tried to find out why that was so. I did not like them having my credit card number, especially with an erroneous name on my account. I had nothing but static on the phone line. One can only speak with a LIVE CHAT person. I was later charged with another charge for services I had not yet received Internet
I received the majicjack under an incorrect name and that was attached to my credit card account. Iwas later billed for services I had not yet received. The phone service is awful. So much static I can not hear nor can I be heard. I am not able to get any reconciliation for any of t...
Entity
Categories: TV Advertisements
46, Report:
#425070
Posted Date:
Feb 17 2009
Comminication-networking I ordered majicjack last year and used it a couple of times then stopped because it worked my nerves. Internet georgia
In Dec 2008 after moving I started using majicjack again because where I live the service for my cell phone is bad. Majicjack started acting crazy last week after I paid to renew my service 5 years. In the middle of talking it just cut off and there is no one to call for help, just ...
Entity
Categories: Communications & Networking
47, Report:
#407657
Posted Date:
Jan 03 2009
Majicjack if you have a macbook, don't bother Jacksonville Florida internet
the magicjack does not work if you have a macbook. every time you close the macbook it goes into sleep mode which disconnects your internet connection,thus disconnecting majicjack phone service. this might work if you are willing to leave your laptop open at all times.
Tracy
jac...
Entity
Categories: Internet
48, Report:
#359516
Posted Date:
Nov 21 2008
Majic Jack This device does not work. I was able to install internet phone but calls had so much static, it was unusable most of the time. Every couple weeks, MajicJack would take over my computer, then crash. I was able to reinstall but finally, it completely died. MajicJack has only online customer service, who suggested that I buy additional equipment to make MajicJack work and no refund can be made. Miami Florida
Majic Jack does not work. I was able to install Majic Jack, but phone line had so much static calls were unintelligable. Periodically, Majic Jack would take over my computer and crash. Customer service is available only on line and their only advice was to purchase another device...
Entity
Categories: Communications & Networking
49, Report:
#372132
Posted Date:
Nov 21 2008
MajicJack Majic Jack- Not a Free Trial at all! West Palm Beach Florida
My husband ordered the majicJack on the internet.
He thought it was a Free Trial offer for 30 days. Guess what! It is most definitely not a Free Trial.
The next morning there appeared on our credit card online statement charges for $1.00 and for $46.90.
I contacted the com...
Entity
Categories: Miscellaneous Companies
50, Report:
#1033336
Posted Date:
Nov 14 2008
Magic Jack Contacted Magic Jack and cancelled order. Associate promised cancellation. Order sent anyway. Internet
After reading the ripoff report and the fact that my unit had not shipped three days after ordering, (eating ever more into the 30 day free trial, since it starts the day you order), I contacted majcjack and requested to cancel my order. The cancellation process was as discribed by...
Entity
Categories: Attorney Generals