26, Report:
#1018586
Posted Date:
Mar 04 2013
Safe Home Security Alarm Services Charged monthly fees after home sold, refused to cancel service upon date of sale until 5 months more were paid. Chicago, Illinois
We lost our home (Sept 2012,) I called the phone number provided on my checking account for Alarm Service drawing the auto payment to cancel the service and they could not find me in their system. I was switched to their CA office and they could not find me either. I contacted my ba...
Entity
Categories: Security Services
27, Report:
#1006852
Posted Date:
Feb 23 2013
Safe Home Security Installer lied, customer service lied, billing dept lied, worthless contract Cromwell, Connecticut
Signed up with Safe Home Security at a home & Garden show in Winston-Salem, nc. Salesman showed the GE Security system that I would receive free for signing up for 3 years of monitoring service. I wanted a system anyway so we got it. Installer verified the contract w...
Entity
Categories: Security Services
28, Report:
#985685
Posted Date:
Jan 12 2013
safe home security Beware, this is a dishonest and deceptive company, they will violate your rights under the FRCA cromwell, Connecticut
I have never had a worse customer service experience than I have had with Safe home security. I purchased an 36 month home monitoring system and was very careful to send the written 60 day letter of cancellation (certified mail), which they acknowledged in a written response and tel...
Entity
Categories: Security Services
29, Report:
#983830
Posted Date:
Dec 18 2012
Sfe home security inc illgal billings and breached my signed contract cromwell, Connecticut
I have been a customer of alarm trades for 6 yrs they went out of business and sold me to safe home security which I was no aware ofuntil july of 2012. I had so may problems with them they bill m 3x a month for 2 months I keep calling in to tell them everyone there is very rude incl...
Entity
Categories: Home Security
30, Report:
#960217
Posted Date:
Oct 26 2012
Safe Home Security Engages is Unsavory Practice of Rollover Contracts Internet
I maintain that Safe Home Security continues to participate in the unsavory business practice of rollover contracts. They bury the
stipulation in small print. Additionally, their customer service is one of the worst I have ever experienced. They do not compromise and were unw...
Entity
Categories: Security Services
31, Report:
#895097
Posted Date:
Jun 09 2012
Safe Home Security A consumer rip off Cromwell, Connecticut
I paid Safe Home Security every month for 4 years only to find out they were not really monitoring my home during that time. The county I lived in cut my phone line without my knowledge since I only use the phone line for Internet services. i have since cancelled my phone line servi...
Entity
Categories: Home Security
32, Report:
#862005
Posted Date:
Apr 01 2012
Security One , Broken Contract Orem, Utah
March 30 2012
State And Consumer Service Agency
915 Capitol Mall Suite 200
Sacramento CA. 95814-2719
Fax 916-653-3815
Info Copy to Security One Attn: Bonnie
727 North 1550East Suite 375
Orem UT 84097
Fax.860-563-6042
Phone 800-833-3211
My wif...
Entity
Categories: Liars
33, Report:
#828229
Posted Date:
Jan 25 2012
Safe Home Security Safe Home Security Wont Stop Charging my Account After Contract was Cancelled Rocky Hill, Connecticut
I had a contract with Safe Home Security, my 3 year contract was up in November 2009. They were notified by mail in July 2009 not to renew my contract and I have sent several letters and made several phone calls. They are still making the automatic withdrawals from my ba...
Entity
Categories: Home Security
34, Report:
#688772
Posted Date:
Jan 31 2011
United Security Safe Home Security Deceivers Internet
United Security/Safe Home Security in 2009 installed system did $477.00 damages in our home. We were told by them to contact a local contractor to repairdamages united security would reimburse uswe were to fax the reciept we did no response. I called to cancelled the services within...
Entity
Categories: Bait-and-Switch
35, Report:
#668594
Posted Date:
Dec 06 2010
Safe Home Security SHS Company renews your contract with no way out! Rocky Hill, Connecticut
I am having the misfortune of dealing with Safe Home Security. This company renews your contract automatically prior to the contract being up. You must write a letter 60 days prior to the end of your contract to not have them renew.When speaking to customer service I was...
Entity
Categories: Security Services
36, Report:
#551914
Posted Date:
Jan 10 2010
Safeguard America Safe Home Security Illegal debiting, Faudulant Contract, Theft, Social Security Number Issue Cape Coral , Florida *EDitor's Suggestions on how to get your money back into your bank account that someone wrongfully takes it from you!
This company came and installed a security system and I filled out a contract at which time I opted to pay a monthly amount to have this security monitoring service. I gave the salesman a check for the the first month's premium. I kept all paperwork. After several months of no...
Entity
Categories: Bait-and-Switch
37, Report:
#550842
Posted Date:
Jan 07 2010
SAFE HOME SECURITY INC home security Internet
I foolishly signed up with Safe Home Security three years ago. It was a 3-year contract for $42.99 a month charged to my credit card.I lost a good-paying job, and tried to cancel, but they wanted all the money then and there to cancel. I couldn't afford to do that, so I ...
Entity
Categories: Security Services
38, Report:
#509944
Posted Date:
Oct 16 2009
SAFE HOME SECURITY INC Contract Issues and Poor Customer Service Cromwell, Connecticut
Due to recent financial setbacks and the arrival of oil heating season we found it necessary to discontinue a couple household items-the alarm system and the landline phone. I called to let them know we were canceling as we didn't have money for this service-I was told I w...
Entity
Categories: Home Security
39, Report:
#492623
Posted Date:
Sep 10 2009
Safe Home Security Refuse to cancel service if you upgrade to Vonage service. Will not cancel service if you are unemployed. Not compatible with Vonage service. Internet
I would like to report on Safe Home Security. I was recently laid off so I decided to reduce my phone cost by going to Vonage. After using Vonage I realized that Safe Home Security was not compatible with Vonage. I called Safe Home Security and told them of the issue and they said t...
Entity
Categories: Security Services
40, Report:
#481407
Posted Date:
Aug 18 2009
Safe home security - apx security My Wife Told Rep to leave 3-4 times prior to me coming home from work as soon as I got home he was at my door pushing his product sign contract with out checkpriorcontract with safe home. New Britain, Connecticut
apx security Sales reps are very pushy they said that I had an Inferior system that a theif could cut my phone wire and enter my house and stated his system was better that it was cell charged no brake in service we got to this point me not knowing he had been to my house prio...
Entity
Categories: Security Services
41, Report:
#472652
Posted Date:
Jul 23 2009
Safe Home Security Never Ending Ripoff....even when your house gets broken into.... Cromwell Connecticut
We've been trying to get out of our Safe Home Security contract from a year in to the contract when their equipment stopped working and they made me pay for 'cell backup' that I had already paid for when we moved in because we didn't (and don't) have a land line so it had to be only...
Entity
Categories: Security Services
42, Report:
#453019
Posted Date:
Jun 29 2009
Safe Home Security Deception Rocky Hill Connecticut
In October of 2008 I reported to Safe Home Securiy that my alarm system was malfuncting. They check it from their end and said that I needed to have a service man come to check out the system.
They claimed that they only serviced my area on Tuesdays and I explained to them that I...
Entity
Categories: Attorney Generals
43, Report:
#419247
Posted Date:
Apr 29 2009
Safe Home Security. Charged me for services not used Rocky Hill Connecticut
wrote letter to end thier services. They refused to do so and kept adding charges.
Pete
East Providence, Rhode IslandU.S.A.
Entity
Categories: Security Services
44, Report:
#387823
Posted Date:
Nov 04 2008
Safe Home Security Rips Off Military Members! Raleigh North Carolina
We are a military family who lived in Goldsboro, NC. We purchased a home security system from Safe Home Security, but we were not informed that they had no military clause and that there was a set contract length. We were given military orders to move in early 2008 and sold our ho...
Entity
Categories: Security Services
45, Report:
#356734
Posted Date:
Jul 29 2008
Safe Home Security Don't care if people are military! Cromwell Connecticut
My husband is in the military. We received orders to another base and sold our house. We gave the company all the information but we are now being charged for the remainder of the contract despite the fact that we are relocating on Government orders!!
Nancy
Goldsboro, NC
Da...
Entity
Categories: Security Services
46, Report:
#345162
Posted Date:
Jun 28 2008
Safe Home Security, Inc. Safe Home Monitoring, Inc Installed faulty equipment. Endangered my family. Failed to call me back when I protested. Rocky Hill Connecticut
Safe Home Security Inc. installed an alarm in my home. Soon after we began having problems with our home phone. We often had no dial tone at all. I had the phone company out and they told me that the alarm system was the problem. SHS came out and said it was the phone companys ...
Entity
Categories: Home Security
47, Report:
#319093
Posted Date:
Mar 18 2008
Safe Home Security Security Alarm didn't work, they wouldn't fix it, and they insisted on charging fees Rocky Hill Connecticut
My parents bought a smaller home to downsize, when they were in their late 70's. My father was a Korean war vet, and by 2003 couldn't balance his checkbook. The alarm system in the house they bought was serviced by this company, which charged a high monthly fee. It didn't work. ...
Entity
Categories: Miscellaneous Electronics
48, Report:
#311053
Posted Date:
Feb 22 2008
Safe Home Security Systems Renting, losing home, still they have no heart! Cromwell Connecticut
We had lost our home and are renting and not allowed to have this installed and yet they hound me day and night over payment for a service I can not use anymore and they also said it did not matter if my home sold or not, that I will be liable for three years of service..if I have i...
Entity
Categories: Security Services
49, Report:
#280013
Posted Date:
Oct 21 2007
SAFE HOME SECURITY INC DOESN'T ALLOW CANCELLATION ROCKY HILL Connecticut
I am trying to cut back on my bills to save some money, and so I was in the process of switching my phone service - I want to end my Verizon phone and go to Vonage - and didn't even think about Safe Home Security.
So I called them to make sure it would work w/Vonage.
Safe Home...
Entity
Categories: Home Security
50, Report:
#216808
Posted Date:
Oct 20 2006
Safe Home Security, I am locked into a contract with Safe Home Security and they will not let me terminate my contract even though they have not coplied with thier part of the contract Ripoff Rocky Hill Connecticut
I am locked into a contract with safe home security and they will not let me terminate my contract even though they have not made them self reponsible for their part of the contract. I pay $123.00 for the Monitoring cost and an extra $30.00 dollars for maintenance. Mind you no one...
Entity
Categories: Security Services