- Report: #492623
Complaint Review: Safe Home Security - Internet
Reported By:
Anonymous -
St. Petersburg, Florida, USA
Submitted:
Updated:
-
Author Not Confirmed
Why?
Safe Home Security
http://www.safehomesecurityinc.com Internet, United States of America
Phone:
Web:
N/A
Categories:
Business Rating:
(0)
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Safe Home Security Refuse to cancel service if you upgrade to Vonage service. Will not cancel service if you are unemployed. Not compatible with Vonage service. Internet
I would like to report on Safe Home Security. I was recently laid off so I decided to reduce my phone cost by going to Vonage. After using Vonage I realized that Safe Home Security was not compatible with Vonage. I called Safe Home Security and told them of the issue and they said their system was not compatible with Vonage. Then I told them to cancel the service. They refused to terminate my service. They said I had a three year contract and I could not get out of it. They also said they would automatically renew if I didn't cancel in the 3 years time. Lastly, they require a 60 days cancellation notice in writing.
My disagreement with Safe Home Security is that if my phone service is terminated/changed and they can not monitor my home then I reserve the right to cancel/void the service.
I'm currently upset with Safe Home Security.
