26, Report:
#407849
Posted Date:
Apr 13 2010
Mattress Giant They took my money and gave me a product that hurts my back !!! Wilmington Delaware
I had a warranty exchange from a mattress that was falling apart that I bought originally at Mattress Giant. I was sold a mattress that was so soft that I literally felt I was in a sling (this after the store salesman said it was the firmest that they had , Sealy). I couldn't rest i...
Entity
Categories: Bait-and-Switch
27, Report:
#569401
Posted Date:
Feb 14 2010
![](https://www.ripoffreports.com/report-images/45*34/docs/d9d570b2-7722-436e-8d06-6dab1c0ce7dc.png)
SERTA MATTRESS COMPANY American Mattress Searched like a scientist so they could void our warranty even though the ridge in the middle was over 2tall !! Hoffman Estates, Illinois
My husband and I purchased a complete king-sized mattress set made by Serta through American Mattress Co. located in Gurnee, IL. This purchase was made in Dec. 2007 and carries a 10yr warranty.
Initially, when the set was delivered, it was damaged during the transport and delivery...
Entity
Categories: Mattress Manufactures
28, Report:
#537227
Posted Date:
Dec 10 2009
Serta - American Mattress Also America's mattress Would not stand behind product Internet
Wow, at one time, I thought Serta was a quality brand with great customer service. This statement could not be farther from the truth. My wife and I went mattress shopping about a year ago. We shopped about 6 different retailers and laid on what seemed like 100s of beds. We purchase...
Entity
Categories: Mattress Manufactures
29, Report:
#513717
Posted Date:
Oct 23 2009
SERTA Serta Mattress purchased thru Mattress Mattress in Calgary Alberta
We purchased a SERTA mattress/box spring thru Mattress Mattress in Calgary, AB which supposedly came with a 10 year warranty. This bed is 2 years old and SERTA nor Mattress Mattress will honour any warranty.
We had the SERTA technician come out to look at our...
Entity
Categories: Mattress Manufactures
30, Report:
#477340
Posted Date:
Aug 07 2009
Sam's Club - Serta Mattress/Boxspring Bentonville Arkansas
We (Oskar and N.) are writing to complain about the level of customer service displayed by Sam's Club in our recent purchase of a King Mattress and Box Spring set. It was ordered in late June with a 2 to 3 week delivery time frame. We were soon informed by the shipper that it would ...
Entity
Categories: Bed & Bath
31, Report:
#466042
Posted Date:
Jun 29 2009
Havertys Havertys Prices Florence South Carolina
Write your Review
I would like to thank everyone that has requested information about Havertys products and where to purchase for a lesser price. Year to date I can say that i have received over 600 emails about buying Havertys product elsewhere for at least 1/3 the price. The mon...
Entity
Categories: Furniture & Furnishings
32, Report:
#361162
Posted Date:
May 06 2009
Havertys True prices revealed from employee Florence South Carolina
Let me start off by saying that I have made many people with Havertys very upset. I have received many emails about revealing the true cost of their product to the public. I feel that right now more than ever, shoppers need to be informed as to what they are paying for furniture, wh...
Entity
Categories: Furniture & Furnishings
33, Report:
#441013
Posted Date:
Apr 05 2009
Conn's Appliances Contact the Beaumont Better Business Bureau Addison Texas
I purchased a Serta Jubilee mattress from Conn's store in Addison. During the sale the salesperson, Phil assured me that Conn's and Serta stood behind the product. At that time I also purchased a washer & dryer. I was also told delivery was free. However, when I finalized the pu...
Entity
Categories: Furniture & Furnishings
34, Report:
#336187
Posted Date:
Jun 01 2008
Serta Mattress failed Serta's defective standards by a 1/2 inch. Hoffman Estates Illinois
Mattress failed to meet Serta's defective standards by a 1/2 inch of sagging. The mattress tech used a string across the mattress to assess the sagging. Extreme sagging occurs while sleeping on the mattress. You feel like you are rolling downwards. If the issue persists and the impr...
Entity
Categories: Mattress Stores
35, Report:
#242359
Posted Date:
Apr 04 2007
Mattress One...Serta Mattress Will not honor warranty, sent rip off company to inspect Orlando Florida
I have been going through a Warranty claim with this company for months. They charged us to have mattress tech inspect the mattress. This company said the Serta mattress did not meet there criteria to be replaced. The mattress has a huge soft spot on one side. I have contacted t...
Entity
Categories: Bed & Bath
36, Report:
#235343
Posted Date:
Feb 09 2007
Got Furniture RIPOFF BEDROOM SET & MATRESS GARBAGE!! DONT HONOR WARRANTY!! Peoria Arizona
When we bought our furniture for our new house we went to Jeremy at Got Furniture in peoria on 85th ave and peoria ave. we spent $4000 for a sectional living room table set dining set bedset king size pillowtop mattress ( the most expensive one they had there)and amoire. the sectio...
Entity
Categories: Furniture & Furnishings
37, Report:
#207136
Posted Date:
Aug 22 2006
SERTA MATTRESS WILL NOT HONOR WARRANTY ON DEFECTIVE MATTRESS RIPOFF Calgary Alberta Canada
As per the other reports I've read on this site and perusing the internet, regardless of the warranty you think you have on a Serta mattress, you don't have one. My girlfriend and I have nicknamed my Mystery Elite the Black Hole. The mattress was fine for the first 3-4 months, but t...
Entity
Categories: Mattress Stores
38, Report:
#191233
Posted Date:
May 12 2006
Serta Mattress Direct Mattress Warrenty Ripoff Baton Rouge Louisiana
In December, 2005 we purchased a quality Full Pillow Top mattress from the Mattress Direct store in Slidell, LA. at a cost of $800.00. The mattress was for my 89 year old Mother who had just lost everything in hurricane Katrina. By February, 2006, she noticed several sink holes in ...
Entity
Categories: Bed & Bath
39, Report:
#130396
Posted Date:
Mar 18 2006
Serta RIPOFF TOO! This mattress is very poor quality. It has holes, mountains and valleys, and is mushy soft! Itasca Illinois
We looked at several different styles of mattresses from spring to all foam. The salesman showed us an extra firm all foam mattress that was at the front of the store. He said that this mattress is GREAT for people with back problems because it has memory foam that contours to the b...
Entity
Categories: Mattress Stores
40, Report:
#177379
Posted Date:
Feb 22 2006
Serta Mattress ripoff Internet
Hello, I purchased a Serta mattress about 5 years ago...and I thought that mattress's were warranted for about 10 years...well, mine was sagging in the middle about 1.5 inches approximately, enough to notice and enough to cause back problems... well they came out and denied my claim...
Entity
Categories: Bed & Bath
41, Report:
#106496
Posted Date:
Sep 01 2004
SHOP NBC Misinformation, Poor Customer Service, Delivery Problems! Brooklyn Center Minnesota
ShopNBC will tell you anything to make a sale. I just purchased a top of the line Serta Mattress. I was repeatedly told that they would make delivery on Saturdays. Now, all of a sudden, they do not, and they want me to call around to find a delivery company that will.
Nobody at ...
Entity
Categories: Shipping & Handling
42, Report:
#28493
Posted Date:
Aug 15 2004
Serta Mattress COMFORT NOT A FACTOR in Serta Perfect Sleeper Multiple cities Multiple States
We purchased a Serta Perfect Sleeper that was guaranteed for 10 years not to break down or sag. We bought the box springs with it because the store said there would be no warranty if we didn't. Welll...within a few months we began to feel it was already breaking down. Several cross ...
Entity
Categories: Bed & Bath
43, Report:
#96854
Posted Date:
Jun 29 2004
Mattress Plus ripoff shows that company is not trustworthy of business and needs to be shown customers are not going to take their BULL Kingsland Georgia
My parents bought a new, FIRM, Serta mattress and box springs from Mattress Plus in Kingsland, GA. It had a 20 years warranty from the manufacturer. It was listed and sold to them to be one of the mattresses that you could be asleep on one side and the partner get up from the oth...
Entity
Categories: Mattress Stores
44, Report:
#63310
Posted Date:
Jul 10 2003
Quality Inn Oceanfront Resort ripoff false advertising Pompano Beach Florida
I do not know where to begin. We checked in on the 28th of July our room was ready when we arrived. The elevators do not work very well; they are slow and noisy sometimes taking 5 to 8 minutes to open. The room was ok nothing great - rather dated furnishings with worn carpet.
The ...
Entity
Categories: Hotel
45, Report:
#4305
Posted Date:
Dec 21 2001
1800Mattress / DialAMattress -they dont do refunds *REBUTTAL ..I will gladly refund this customer their money
I purchased a Sealy mattress from 1800mattress and exchanged the Sealy mattress because it was not as comfortable as I thought it was going to be.
I exchanged the Sealy mattress for a Serta mattress which was $200 less. After the exchange was made I asked for a refund and was to...
Entity
Categories: Furniture & Furnishings