26, Report:
#1521001
Posted Date:
Sep 06 2022
Mint Mobile BEWARE: mint mobile makes it nearly impossible to port a number to a new carrier internet
I have been struggling for over a day to port my # from mint mobile to t-mobile. Mint mobile consistently blocks other carriers from porting numbers. I have spent at least 15 hours in various chats and phone calls and every time they assure me that it is taken care off or that t...
Entity
Categories: Telecom
27, Report:
#1520870
Posted Date:
Aug 31 2022
T-Mobile T-Mobile Wireless USA I got ripped-off by paying nearly $300.00 for services and they still locked me out! Albuquerque New Mexico
Dear Staff:
I wish to write a new report on T-Mobile Wireless USA, this location in the Seattle, WA area. It seems the stores close in rapid succession, and could be closed shortly after going in for service.
My problem began when I ordered a phone from T-Moble through a special pro...
Entity
Categories: Rip off
28, Report:
#1520757
Posted Date:
Aug 26 2022
T-Mobile Fully paid, Device activated over 2.5 months and unlock denied by T-Mobile. SCAM Bellevue WA
I purchased my T-Mobile Apple device at Costco in February, activated in my line on May 31st. I did not use the T-Mobile line for 40 consecutive days because I use two lines, my personal and business. T-Mobile is my personal and Verizon is my business line, and since I travel a lot,...
Entity
Categories: Wireless Carrier
29, Report:
#1519307
Posted Date:
Jun 25 2022
BFE CORPORATION LIMITED Dashcam offered as premium for completing survey about T-Mobile GuangZhou TianHe District,
After cmpleting the survey and selecting the dashcam as a free premium offer for only paying shipping & handling, the company at first charged my account for the shipping and handling and then two days later tried to charge my account for a $68 subscription.
The account holder den...
Entity
Categories: surveys
30, Report:
#1518854
Posted Date:
Jun 05 2022
T-mobile False advertisement Albuquerque NM
On December 22, 2021, I stepped inside the T-Mobile store located at 8 Warren St, Roxbury, MA 02119. I stepped in with the intention of purchasing a 1 phone only for my daughter. Which I did purchase it cash only just not to deal with the headache im going through now. While we wher...
Entity
Categories: Cell phone carrier, Cellular Phone Companies
31, Report:
#1518556
Posted Date:
May 22 2022
Comcast Comcast cannot trust them Colorado Springs CO
I had to file 2 complaints to the FCC over disputes with Comcast. From the very beginning over 4 years ago they were very confused. I closed on my home on March 15th, 2018, the next day I called comcast for the phone, internet and TV package. The next day comcast had my credit card ...
Entity
Categories: cable company
32, Report:
#1518355
Posted Date:
May 13 2022
AT&T Took my prepaid payment then disconnected my phone
I had an att prepaid plan for 10-15 years. On April 23, 2022 att took my prepaid payment via autopay as usual. Then, on May 4, 2022 they disconnected my phone. They claimed my phone was 3G and didn't have HD voice. Wrong! It's 4G and has HD voice and only 7 months old. In order to k...
Entity
Categories: Cell phone carrier, Cell Phone Provider
34, Report:
#1517842
Posted Date:
Apr 23 2022
T-Mobile Retail Store Manager - James Sales Agent - Dean Outright lied on trade-in value of iPhones Kalamazoo MI
Subject . . . Sales Agent providing wrong information & missing information.
Concerning . . . T-Mobile Retail Store (269) 373-7787 5911 Gull Rd. ...
Entity
Categories: Cell phone, Cell Phone Provider
36, Report:
#1517128
Posted Date:
Apr 06 2022
Assurant T-Mobile Phone Insurance American Bankers Insurance of Florida Did not deliver as promised when purchased Wayne PA
I just purchased less than 4 months ago, 4 brand new Samsung Galaxy S21 5g phones. I filed a claim to have a cracked screen replaced on March 19, 2022. The reps on the Assurant side are very rude and do not listen very well. It seems that there are cue cards they read from and can n...
Entity
Categories: Insurance - Phone
37, Report:
#1517230
Posted Date:
Mar 31 2022
Spectrum Mobile, we have been trying to speak to a Manager and keep being told a manager will call us but still no phone call from managers so I am having to resort to filing complaints online which will include a complaint with the Federal Communications Commission. Huntington Beach CA
DO NOT USE SPECTRUM FOR YOUR CELL SERVICE!! IT MAY BE A FEW BUCKS CHEAPER BUT NOT WORTH IT. We ordered 2 cell phones over the phone, received our phones in the mail, took our phones to the local Spectrum Store @ 16434 Beach Blvd., Westminster, CA to get phones activated. A coupl...
Entity
Categories: Mobile Device, mobile devices
39, Report:
#1515803
Posted Date:
Feb 05 2022
T-mobile Apple T-mobile did a scam on me where they took my Apple SE as a trade, said they would give me 480.00 only got 100. credit off my bill...but it gets much worse. Los Angeles CA
After I gave them my apple se, for a iphone 12, I paid them over 550.00 plus the 480. value for the phone, the rep right in front of me hooked up her watch to my device and then said the sim in my devjce did not work got anoyher from her manager. She activated that one as well, I wa...
Entity
Categories: Apple
40, Report:
#1515703
Posted Date:
Feb 02 2022
Bobcat Wireless Not Generic Unlocked Phone
Purchased Samsung Galaxy S10+ from bobcat wireless on eBay before my contract with Verizon expired. Phone bobcat wireless sent is a T Mobile phone and has T Mobile software that cannot be uninstalled. Forced to do T Mobile software upgrades regularly. T Mobile ringtones and at sta...
Entity
Categories: Cell phone, Cell Phones
41, Report:
#1514887
Posted Date:
Jan 03 2022
T-Mobile Deceptive billing practices, post dated payments while the account is supposed to be on credit T-Mobile will bill your card as a post dated payment, continually xharge unlawful amounts of late fees and reconnect fees. Thus services are interrupted while future dates payments should be canceled as real time payment must be made to restore service. Filing a claim, for missing payments results in inaccurate amounts this not being able to dispute the amount. Palos Heights Illinois
Let's say that I've given every opportunity and patient with them, respectful and I will consider myself a great customer who has been bullied, miss treated and sadly not taking serious. I have involved The FCC, Better Business Bureau and next step is the secretary of states office....
Entity
Categories: Cell phone carrier, Cell Phone Provider, Bank account over charged
42, Report:
#1514663
Posted Date:
Dec 23 2021
Assurant Phone Insurance Refused to provide coverage I paid for
I was a Sprint customer. Sprint was absorbed by T-Mobile. I chose to continue the insurance on my iPhone 7 Plus with the insurance provider that T-Mobile uses. That provider is Assurant and it costs me $15 per month. Within the last week the battery on my phone began to fail...
Entity
Categories: Cell phone insurance
44, Report:
#1513361
Posted Date:
Nov 04 2021
T-Mobile Refuse to honor insurance claim without drivers license or passport upload
The company who T-Mobile contracts with for the insurance told me I had to upload a copy of my drivers license or a passport to complete a broken glass claim and verify my identity. I informed them that was not going to happen, that I was filing the claim from my T-Mobile account, a...
Entity
Categories: Wireless Carrier
46, Report:
#1513106
Posted Date:
Oct 25 2021
BLU Smartphones J5L Device states the phone is unlocked in large print on 4 sides with an image of an open lock. In fine print at the bottom on the back of package it states you have to use one of 8 services(eg: T-Mobile). Doral, Miami Florida
I'm looking for a phone to use with a government phone. The BLU Smartphone states in large print thatit is an Unlocked Phone on 4 sides of the package with an image of an open padlock . In fine print on trhe back of the package at the very bottom it states you need use one of eight ...
Entity
Categories: Mobile Devices
47, Report:
#1512960
Posted Date:
Oct 20 2021
T-Mobile Terrible customer service! Bought (payments) new cell phone, service with them maybe this May 21. Have had nothing but trouble which I reported to the numerous times. Now the phone has NO CELLULAR DATA, NO INTERNET, DONT GET TEXT MESSAGES and SOMETIMES CAN MAKE A PHONE CALL! Indianapolis Indiana
i NOW WANT OUT OF THIS AND BELIEVE THEY OWE ME FOR NOT HAVING ANY INTERNET OR MOBILE DATA WHEN NOT HOME. MISSING MESSAGES, TEXTS. ALL I CAN DO IS ANSWER CALLS!! When the lady in Kansas said tmobile is not for me, you bet although I would have expected a solution and try to kee...
Entity
Categories: CELL PHONE SERVICE PROVIDERS, Cell phone
48, Report:
#1512777
Posted Date:
Oct 14 2021
T- Mobile Bait and switch charging for service not rendered #tmobile No wonder they have all this cash to slap their name on a building in Las Vegas.
Charging me for service never provided because they reversed numbers in their system not allowing me to register account. Now...charging me for 2 months of time of service that I never received service because of their error
Entity
Categories: Cell phone carrier, CELL PHONE SERVICE PROVIDERS, Cell phone
50, Report:
#1511978
Posted Date:
Sep 17 2021
T Mobile; Edwin Stole my phone promising me credits to my bill Branford CT
On June 23rd, 2021 I went to this T Mobile to activate a phone I purchased through the store itself.
The sales rep, Edwin, asked me if I had a device to trade in. I said I had a device I privately bought on Amazon that was too large for me, he said that would be fine.
I retrieved...
Entity
Categories: Cell phone buy back