- Report: #1516719
Complaint Review: Cricket Wireless -
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Author Not Confirmed
Why?
Cricket Wireless
United States
Web:
https://www.cricketwireless.com/
Categories:
Business Rating:
(1)
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Cricket Wireless Bait and Switch! Flat out lied to get my business!
I contacted Cricket in the last week of Feb, 2022 because I knew that Boost would no longer support my (fairly new) Samsung Galaxy S10e, which I had purchased from them. The Cricket representative ASSURED me that I would be able to use my phone and charged me $65.74 for the first month and new sim card. Less than 2 weeks later, with NO notice, I had NO PHONE SERVICE.
After an hour of tech support, I was told that my phone was incompatible and I would have to buy a new one! And what great deals they had! Bait and Switch - no thanks! I told them that this was fraudulent and unacceptable, and I wanted a refund. I was told "Sorry, no refunds." WOW.
I'm now with T-mobile (who told me upfront that my S10e wouldn't work) and I will be disputing the charges with my credit card company.
