576, Report:
#400664
Posted Date:
Dec 12 2008
Magic Jack False advertise on payment expected after 30 days. They took the payment out on the same day. West Palm Beach Florida
I tried to get in touch with these people, but they don't have a telephone number for me to contact them. I will be putting the merchandise back in the mail today. I recommend that I receive all the money back from them. I have contacted the Attorney General's office and they wil...
Entity
Magic Jack
Categories: Attorney Generals
577, Report:
#399377
Posted Date:
Dec 09 2008
Magic Jack They received my returned item, still no refund Palm Beach Internet
I tried the Magic Jack during the free trial, and had terrible call quality with my DSL connection. Lots of dropped calls like a cell phone.
So I returned it with the RMA form, they confirmed they received the item and would refund me. A month later, still no refund. I emailed th...
Entity
Magic Jack
Categories: Infomercial Rip-offs
578, Report:
#399361
Posted Date:
Dec 09 2008
MagicJack, magicjack.com Product didn't work, charged my bank card without my permission! Internet
The magicjack that I ordered did not work from the minute that I got it. Every call that I tried to make sounded like a bad cellphone call that kept breaking up real bad. The only help that I could get was a live chat. When one person couldn't figure out how to help me, they would...
Entity
MagicJack
Categories: Software
579, Report:
#398459
Posted Date:
Dec 06 2008
Magic Jack Lies, Deception, False Advertising, Horrible Tech Support, No Refund, THIEVES! West Palm Beach Florida
From day one of plugging this trinket into my computer it has not worked. Please do not waste your money and time on it.
The tech support was based out what appears to be a first grade classroom because the grammar in the Tech No-Support chat session was worse that a small child...
Entity
Magic Jack
Categories: Telephones
580, Report:
#396811
Posted Date:
Dec 05 2008
Majic Jack Fraud in Advertising 19.95 ripoff - 5 next years x ??? coustomers West Palm Beach Florida
I ordered their NEXT 5 YEARS of magicjack service for $59.95 - normally $99.95 Black Friday Holiday Special.
Magic Jack only credited account with 4 years of service! Refused to honor the 5 years as advertised.
After a long conversation with magicjack service they insist only...
Entity
Majic Jack
Categories: Lawyers
581, Report:
#397591
Posted Date:
Dec 04 2008
Magic Jack no customer service period a total ripoff West Palm Beach Florida
I bought a magic jack and it seldom works...you can't get any help from their customer service because it is a computer you talk too and they are not helpful at all.
When you go to their website they have no corporate info but the local news channel in West Palm did a cover story...
Entity
Magic Jack
Categories: Communications & Networking
582, Report:
#396781
Posted Date:
Dec 02 2008
Magic Jack unauthorized bank withdrawl and subsequent overdraft fees West Palm Beach Florida
I went to this site on the advise of someone. They offered a free 30 day tril for up to two units. As you go through the process, you can add extra service including extended service, rush shipment, etc. When you get to the order page, it tells you how much your card will be debite...
Entity
Magic Jack
Categories: Communications & Networking
583, Report:
#1034751
Posted Date:
Nov 28 2008
Magic Jack advertised free local and long distance calls, however when I tried to use it many times it would not connect and kept cutting off. It never worked like it should have. West Palm Beach Florida
I tried so many times to use the Magic Jack. Out of all the times I tried, I only connected once and my contacts could not hear me, and the phone kept going off all the time . I tried to contact them, returned their rubbish and have not been credited for my purchase. I am still tryi...
Entity
Magic Jack
Categories: Sales People
584, Report:
#394986
Posted Date:
Nov 25 2008
MAGIC JACK NO CUSTOMER SERVICE WORKS HALF THE TIME PHONE,DIGITAL PHONE,INTERNET PHONE UTICA New York
WHEN I ORDERED MY MAGIC JACK. FIRST OF ALL THE TOOK MORE MONEY OUT OF MY BANK ACCOUNT THAN THEY SHOULD HAVE. THEN THEY WOULDNT LET ME TLAK TO A LIVE REP WHENI CALLED TO COMPLAIN. THE MAGIC JACK DOESNT WORK HALF THE TIME ANDTHE 911 FEATURE WONT WORK AT ALL. WE HAD AN EMERGENCY AND TR...
Entity
MAGIC JACK
Categories: Telephones
585, Report:
#394472
Posted Date:
Nov 24 2008
Magic Jack Incompetent customer support Florida
This company provides NO phone number or email that you can actually contact them through. Their only means of support is through their online chat service and believe me it is worthless. The techs are untrained, unskilled and completely unable to handle assistance with your accou...
Entity
Magic Jack
Categories: Telephones
586, Report:
#394116
Posted Date:
Nov 23 2008
Magic Jack Product almost works as advertised but Co. will steal your money W. Palm Beach Internet
I ordered magic jack, received the product promptly, but when it would not benefit my situation I returned it within the free trial period.
Over a full month after returning the product I noticed through my online banking that Magic Jack repeatedly attempted to charge my cred...
Entity
Magic Jack
Categories: Infomercial Rip-offs
587, Report:
#1034598
Posted Date:
Nov 22 2008
Magic Jack Product did not work and was returned but did nit get $80 credit West Palm Beach Florida
The jack did not work well. I was able to make connections, but on almost all of the calls the person I was talking with only got every other word.
I performed all there suggested fixes, but nothing cleared up the problem. They gave me a return authorization number, but now mont...
Entity
Magic Jack
Categories: Telephones
588, Report:
#392265
Posted Date:
Nov 18 2008
Magic Jack they took my i.d and frauded people Idaho
dear magic jack useres
i am krista magic jack has tooken my privete phone number and address and gave it as there bissniss line in which case is not true i am going to file a law suit with themif these calls do not stop will you join me in takeing on this immoral company
thank y...
Entity
Magic Jack
Categories: Miscellaneous Companies
589, Report:
#384639
Posted Date:
Nov 17 2008
Magic Jack Magic CRAP offers unlimited calls with a cap! West Palm Beach Florida
Magic Jack offers unlimited calling for 1 year but after using it for 6 months, my outbound calls were shut off for excessive use of calls.
I purchased Magic Jack in April 2008 for purposes of working from home, (phone sales within the US). Magic Jack advertised unlimited call...
Entity
Magic Jack
Categories: Computer Fraud
590, Report:
#1033336
Posted Date:
Nov 14 2008
Magic Jack Contacted Magic Jack and cancelled order. Associate promised cancellation. Order sent anyway. Internet
After reading the ripoff report and the fact that my unit had not shipped three days after ordering, (eating ever more into the 30 day free trial, since it starts the day you order), I contacted majcjack and requested to cancel my order. The cancellation process was as discribed by...
Entity
Magic Jack
Categories: Attorney Generals
591, Report:
#389862
Posted Date:
Nov 11 2008
Magic Jack magic, jack does not work internet
MAGIC JACK IS A RIP OFF like everyone is saying> I have been fighting with them to help me resolve issuses i have with their unit and they keep having me try different things with my computer and nothing helps. I asked for a replacement unit to try that because I really want the thi...
Entity
Magic Jack
Categories: Communications & Networking
592, Report:
#389240
Posted Date:
Nov 08 2008
Magic Jack 30 day free trial cost my checking acct $133.00 billed same day as ordered West Palm Beach Florida
Magic Jack (contacts exclusively in India) claims on nation wide TV that your order is free for 30 days, and money instantly refunded when returned if dissatisfied. I was charged $133.00 to my checking account, and since their only contact is by chat, you get someone in India telli...
Entity
Magic Jack
Categories: BBB Better Business Bureau
593, Report:
#388882
Posted Date:
Nov 07 2008
Magic Jack MagicJack Internet Phone Service Ripoff and Lied West Palm Beach Florida
I bought and paid up front for the Magic Jack 4 months ago and was very pleased with it for the first 2 and a half months than the system unit starting dropping calls and than all together failing . I would be on a call and talking to someone and the whole system would fail and di...
Entity
MagicJack Internet Phone Service
Categories: Miscellaneous Companies
594, Report:
#374178
Posted Date:
Nov 05 2008
MAGIC JACK Computer phone calling system Lancaster California
After watching an add on TV about Magic Jack. A device that allows you to call anywhere in the U.S. for the one price of 39 dollars for the first year and 20 dollars a year after that. I ordered one and added the extra money for a fast three day delivery. it's been nine days and no ...
Entity
Sam
Categories: Computer Mail Order
595, Report:
#387273
Posted Date:
Nov 03 2008
Magic Jack they started charging my card and sent me an email advising magic jack is on back order when i went to reply to email address it says email address no longer available so i have no product and i am short $56.80 Internet
they started charging my card and sent me an email advising magic jack is on back order when i went to reply to email address it says email address no longer available so i have no product and i am short $56.80. and there seems to be no way to get in contact with the company. also w...
Entity
Magic Jack
Categories: Internet Marketing Companies
596, Report:
#386825
Posted Date:
Nov 01 2008
Magic Jack LP How can Magic Jack take charge my credit card with my knowing it? West Palm Beach Florida
I have had problems with this company 2/08 it was hard working with them; they said just try our phone service; we will not charge you. I mailed them their jack back and got a tracking number from the US mail service; to prove it. But they did! After the phones didnot work, I ask t...
Entity
Magic Jack LP
Categories: TV Advertisements
597, Report:
#385612
Posted Date:
Oct 28 2008
Magic Jack Magic jack has been blocked Unknown Internet
Magic jack advertised unlimited calling for Local and longdistance calls in USA, after using it for one and half months they blocked the service and asked to call a given number(automated) when I call this number after lot of trials got to a rep who says my magic jack was blocked du...
Entity
Magic Jack
Categories: Internet Services
598, Report:
#385021
Posted Date:
Oct 26 2008
Magic Jack Buyer beware of the phone scam West Palm Beach Florida
I bought Magic Jack about a month and a half ago. I thought it sounded like a good deal. I paid extra so that I would not have to pay a bill for five years. I started having problems with the Magic Jack like, buzzing in the phone, dropped calls, constantly having to restart the syst...
Entity
Magic Jack
Categories: Telephones
599, Report:
#384364
Posted Date:
Oct 24 2008
Magic Jack sounds to good to be true, rings a bell,waves red flags West Palm Beach, Florida Internet
should have known. $19 a year!!! To good to be true,and it is. Bought the jack last May. It worked great for 4 weeks. STOPPED working June 4th . I went on there chat for 2 months to get it to work. Tryed everything. Nothing. Will not work. I have a lot of patience.
They talked me i...
Entity
Magic Jack
Categories: Telephones
600, Report:
#383657
Posted Date:
Oct 23 2008
Magic Jack Charging CC when the order was not completed or confirmed West Palm Beach Florida
I stopped the order and closed out the browser before I finished my order. Never gave permission for them to charge my card. Less than 24 hours later I have a charge of $50.85 on my account. Contacted Live Chat and they couldn't find my order. I had no order# for them to track it by...
Entity
Magic Jack
Categories: Telephone Companies