51, Report:
#1164105
Posted Date:
Jul 22 2014
American Express Bluebird Sporadic customer service Nationwide
The customer service here is horrible. It's always hit or miss. Sometimes the people are great and sometimes they absolutely suck...makes the Comcast rep look like a kitten. I'm trying to teach my kid financial responsibility and how to be respectful on the phone when engaging...
Entity
Categories: Financial Services
52, Report:
#1075389
Posted Date:
Jun 24 2014
American Express BlueBird Adding Checks Texas
The Check adding function on the mobile app is poor at best, Hit or miss on weather an outside contractor will approve the check type. No one seems to know what the criteria are. AX support is clueless and just recommends using your local bank for checks. Out of 5 attempts only able...
Entity
Categories: Credit Card Processing (ACH) Companies
53, Report:
#1083892
Posted Date:
Jun 20 2014
BlueBird by American Express BlueBird took money by system outrage and NEVER REFUND internet
On July 10th there was a system outrage on bluebird.com.I tried to reload the money from vernilla reload cards but the reloads were failedAfter that 5 reload and 5 reload reversals appeared on my account ant the total transactions on July 10th is $0 On July 18th 3 more reload r...
Entity
Categories: Banks
54, Report:
#1087848
Posted Date:
Jun 16 2014
American Express Bluebird Won't Allow Customer to Set Up Payees Online! Internet
Thought I'd try Bluebird and get away from my big bank. Unfortunately, every time I try to set up a new payee, I have to call customer service. These are not uncommon payees. Today it was Barclaycard, for which Bluebird's system won't accept the phone number. As soon as the ...
Entity
Categories: Financial Services
55, Report:
#1154847
Posted Date:
Jun 14 2014
American Express Bluebird Bluebird Prepaid Debit Card Protect Your Money, Avoid Bluebird. National Internet
After recently having our Bluebird debit card information stolen and our account drained we have had a nightmare of a time making contact with anyone from Bluebird or getting them to understand our situation. We live in Arizona and our card was being used in Florida, even as we were...
Entity
Categories: Credit & Debt Services
56, Report:
#1102424
Posted Date:
Jun 13 2014
American Express Bluebird Pending Transaction System Error Not able to access funds Internet
I have been using American Express Bluebird for over a year now and never had any trouble. Over a week ago I tried to transfer $143 to one of my sub-account. After a few days considering I transferred it on the weekend the money was still pending. I called that monday and all they g...
Entity
Categories: Credit & Debt Services
57, Report:
#1115663
Posted Date:
Jun 06 2014
American Express Bluebird Customer Service Internet
Bought a Bluebird Card at Walmart because it seemed a good Idea at the time. Using the card is a nightmare. Every other transaction is declined by bank even though there sre plenty of funds. Minor purchases at Walmart require a picture ID. Customer service is a joke.Tried to w...
Entity
Categories: Credit Card Processing (ACH) Companies
58, Report:
#1150744
Posted Date:
May 30 2014
American Express Bluebird debit cardWalmart Horrible customer service with no resolution of my issue new york new york
On April 14, 2014 I attempted to load $80 to my Bluebird debit card at the WalMart/Bluebird American Express Money Center ATM, at which there is no fee.
After 2 attempts at the ATM and both being declined as 'unable to process', I then went to a cashier to add the cash, which I have...
Entity
Categories: Credit & Debt Services
59, Report:
#1150445
Posted Date:
May 29 2014
PreCash Vision PrepaidReach CardVision Premier Prepaid Debit Card Scam Company Texas, et al Internet
PreCash operates various debit cards such as Vision, Vision Premier, and the Reach Card. Apparently, due to a dispute with Bancorp Bank, the Reach Cards are being cancelled. PreCash induces consumers to load money on the cards then arbitrarily freezes the cards and keeps the m...
Entity
Categories: Financial Services
60, Report:
#1078153
Posted Date:
May 19 2014
BlueBird by American Express Bluebird Holding my check and wont release any money or information Madison Wisconsin
I recently started a Bluebird account by American Express. I had my paycheck direct deposited into the account. I had access to my money for two days and they locked my account. They wont give me any information in to what has come out of my paycheck orwhat is being debit...
Entity
Categories: Credit & Debt Services
61, Report:
#1145256
Posted Date:
May 09 2014
Bluebird American Express Bluebird All the many complaints are right Las Vegas, NV Nationwide
I had signed up for a Bluebird card because I thought it would it be a good no fee or low fee debit card. I intended to use it for direct deposit and miscellaneous purchases.
I had read a number of complaints about their service, particularly their non-english speaking reps. bu...
Entity
Categories: Credit & Debt Services
62, Report:
#1142292
Posted Date:
Apr 28 2014
Bluebird American Express THIS COMPANY IS FULL OF SH&% Internet
American Express Bluebird card is full of CRAP!! When I first got the card I was fine for maybe the first 6 months. On Friday the 25 I went to an ATM machine to with draw some money out of it. It said unable to disperse transaction. I said well ok maybe its because I treis to take t...
Entity
Categories: Banks
63, Report:
#1106282
Posted Date:
Apr 09 2014
american express bluebird yes they should be sued class action lol good luck tracking them Internet
i broght this card at walmart and then after having my direct depoist loaded i find out not one merchant accepts or uses bluebird except walmart or sometimes kmart its a rip off card totally useless they need a class action lawsuit pressed to stop get this lame card removed and pay ...
Entity
Categories: Credit Card Processing Companies
64, Report:
#1135429
Posted Date:
Apr 02 2014
Bluebird by American Express American Express-Bluebird Checking/Debit Account offered through Walmart This company displays your account balance on the merchant receipt that they provide when you use their debit card for purchases. This is a clear violation of privacy. Nationwide South Carolina
Beware before signing up for the checking/debit account offered through Bluebird by American Express - offered at Walmat. When you make a purchase with the debit card your account balance will be printed or displayed on the merchants copy of the receipt. Several merchant showed me ...
Entity
Categories: Financial Services
65, Report:
#1124435
Posted Date:
Feb 21 2014
Bluebird by American Express Bluebird is a ripoff Internet
Direct deposit? Would you like your money in the next month? Sorry doesn't happen. They keep the first 2 deposits in a limbo where it is inaccessible to them or yourself for an undefined amount of time. You'll get your money eventually... maybe. So they get the intrest off your mone...
Entity
Categories: Credit Card Processing (ACH) Companies
66, Report:
#1123062
Posted Date:
Feb 12 2014
AMERICAN EXPRESS BLUEBIRD WATCH OUT FUNDS HELD WITH NO EXPLANATION GIVEN SALT LAKE CITY Utah
On the 6th of February a transaction appeared in my Bluebird account ... alleged charge from CVS store purchase for the EXACT amount of my account balance... Rather odd and something I did not charge.. I called customer service hold time ... 22 minutes ... then someone I could n...
Entity
Categories: Miscellaneous Companies
67, Report:
#1116228
Posted Date:
Jan 18 2014
BlueBird BEWARE OF THE BLUE BIRD (AMEX) !!! BLUEBIRD STOLE MY $400 & WON'T GIVE IT BACK!!! bluebird.com Nationwide
We recently got a AMEX Bluebird card at Wal-Mart to set up direct deposit for my 20 year old daughter. She used the card at one of the network ATM's found on Bluebird's website so that she wouldn't incur any third party fees. She was attempting to withdraw $420 to pay her ca...
Entity
Categories: Financial Services
68, Report:
#1101749
Posted Date:
Nov 24 2013
American Express bluebird card from Walmart Reloaded money on primary card tried to transfer to sub account for minor grandchild money never made it into the sub account. Have called 7 times in the last 7 days because I checked and it did not get into my grandsons account. Glitch?NO THEFT! Salt Lake City Utah
I reloaded my primary bluebird that I purchased for my grandson. Since he is a minor he is my sub account. He lives in another city I thought is was great way to get him funds. Friday nov.16 2013 I was alerted he had a low balance slightly below $10. I went to walmart and put $40.00...
Entity
Categories: Credit & Debt Services
69, Report:
#1089355
Posted Date:
Oct 15 2013
BLUEBIRD BY AMERICAN EXPRESS BLUEBIRD GIVES THE SAME ANSWER TO EACH PROBLEM WHICH IS NEVER RESOLVED SALT LAKE CITY Utah
I used Bluebird's bill pay system to pay my Amazon credit card in the amount of $60 and my Bill Me Later bill for $25. These payments were made on September 15, 2013 and my online confirmation email indicated that payment would arrive by 9/17/13 to both creditors. On 9/19 I disc...
Entity
Categories: Cash Services
70, Report:
#1080050
Posted Date:
Aug 29 2013
American Express Bluebird Technical Dept. INTERNET NIGHTMARE!! NO HELP AFTER PURCHASE!! Salt Lake City Utah
I purchased a Bluebird card to help my elderly mother manage her finances. Everyone wants access to a senior citizens' checking account(s), so in an effort to eliminate UNNECESSARY access to her funds, I decided to purchase the AMEX Bluebird card to assist in this effort! Why? W...
Entity
Categories: Credit & Debt Services
71, Report:
#1069857
Posted Date:
Jul 25 2013
American Express/Bluebird No customer service internet India
If you google 'worst customer service in the world' don't be surprised that Bluebird.com shows up. I believe Walmart is in on the scam as they are selling the 'card pack' When I tried to regester my temp card , the one that won't work with ATM's, bluebird refused to regester it ...
Entity
Categories: Credit Services
72, Report:
#1063502
Posted Date:
Jul 01 2013
AMERICAN EXPRESS/BLUEBIRD At OTB bank ATM in Hungary. Tried to get cash. Did not get! BlueBird recorded transaction and OTB also recorded as cash given. Salt Lake City, Utah Internet
On May 30, 2013 My girlfriend tried to use OTP banks ATM. She used the subaccount bluebird card provided to her. Followed ATM instructions. She did not recieve the cash ($500.00) In Hungary's Forint. But she was shown by machine to have been given the cash. Also, BlueBird ...
Entity
Categories: Banks
73, Report:
#1062389
Posted Date:
Jun 27 2013
Blue Bird American Express BLUEBIRD MAKES A TON OF MONEY OFF OF THE FLOAT New York New York
Although I like to use BlueBird from American Express for my teenager's use, American Express take 3-4 business days to show available funds. This is after the money gets taken out of my bank account. Add another 2 days until they take the money out, and you have a 5 to 6 busi...
Entity
Categories: Cash Services
74, Report:
#1060514
Posted Date:
Jun 20 2013
BLUE BIRD AMERICAN EXPRESS problematic technical and account systems, very poor service Internet
Avoid Bluebird. Its a nice idea for a pre-paid card solution for managing small sums of cash among family members but the service is not able to deliver. I have three American Express cards: a corporate card, a blue credit card, and a Bluebird prepaid cash card.I've had consist...
Entity
Categories: Credit & Debt Services
75, Report:
#1059085
Posted Date:
Jun 14 2013
Bluebird Card from American Express Bluebird Restricted Account and Harsh Treatment Hurts My Family Internet
Opening a Bluebird account is proving to be the biggest mistake I ever made. I set up direct deposit and have received payroll deposits without issue. My payroll deposit from my employer is due to post tomorrow. We are moving this weekend and I cann...
Entity
Categories: Financial Services