51, Report:
#953318
Posted Date:
Oct 10 2012
Geeks On Site Miss leading company!! Let me believe they were the Geek Squad! Specifically told him I wanted the Geek Squad to repair my computer because they installed it ! Miami, Florida
My Computer went down and I looked up the phone number to call the Geek Squad to come check it out. Seeing no listing for Geek Squad I called the number for Geeks on site. I explained to the man I was calling them because I bought my computer at Best Buy and the Geek Squ...
Entity
Categories: Computer Service & Repair
52, Report:
#939840
Posted Date:
Sep 12 2012
![](https://www.ripoffreports.com/report-images/45*34/docs/eb11e059-eb45-41c9-8148-2410697c08ba.png)
LG corporation declared their product un repairable so they could not honor their warranty , Internet
I bought an LG refrigerator from a Best Buy store (20 cu ft, with a bottom freezer). the rubber stripping on the freezer door did not seal well along the top, allowing air to enter and freeze into ice in the freezer. Two times I called LG to get it fixed under the warran...
Entity
Categories: Appliances
53, Report:
#934909
Posted Date:
Sep 01 2012
Best Buy Sold a defective camera they could not repair and left me holding the lemon North Palm Beach, Florida
We bought a Sony Cyber-shot digital still camera model DSC-W370 on May 2, 2011 from Best Buy store #688 in Palm Beach Gardens, FL. The camera was intended for intermittent use at special events.
The camera pictures were blurry and the camera was returned t...
Entity
Categories: Cameras & Video
54, Report:
#908286
Posted Date:
Jul 08 2012
Best Buy New Computers No Working Internet No Matter What We DO! Eau Claire, Wisconsin
I never bought anything from Best Buy before a year ago, because when I was younger my family ALWAYS had problems with costumer service there, even with something as simple as a flip phone not working, I would never hear good reviews about what my parents experienced. About a year a...
Entity
Categories: Electronic Manufacturers
55, Report:
#901001
Posted Date:
Jun 21 2012
Hewlett-Packard Company Best Buy Defective Laptops - Defective Motherboards Palo Alto, California
This is my first time using Rip Off report so I am not a habitual complainer. I know things happen in life but also as a business owner you have to be fair to your customers.
My complaint is I bought a brand new HP laptop on 2/25/2011 at Best Buy. The model # is DV7-4285DX. I had...
Entity
Categories: Computer Manufactures
56, Report:
#880980
Posted Date:
May 10 2012
Daniel Antobenebetto The Geek Squad.....KNOWS NOTHING! Tucson, Arizona
I brought my Acer Aspire desk top computer to the Best Buy store at 6025 E Broadway, Tucson, Az. 85711 (Store #198) since I only had 1 month left on the extended service contract and after opening it up I found that one of the fans was making the strange noises Id been hearing for a...
Entity
Categories: Computer Service & Repair
57, Report:
#869469
Posted Date:
Apr 18 2012
![](https://www.ripoffreports.com/report-images/45*34/docs/85dbba1d-4ac0-4ef1-ac31-edff440743c0.png)
Best Buy Store 159 White Marsh Maryland Black Tie or Black Eye? Nottingham, Maryland
Hello World!
Well, I was dumb enough to trust Best Buy and the Black Tie Program. You see, when I got my HTC EVO 4G I was excited. The salesman at BBY said I should sign up for the Black Tie Program so I did. I made over a years worth of $10 payments and finally had to use it wh...
Entity
Categories: Audio & Electronic Retail Stores
58, Report:
#813173
Posted Date:
Apr 10 2012
Best Buy - Store 413 Unfair Business Practices Unethical! Poratge , Michigan
In early September 2011 I ordered a Cannon Camera for a trip to Ireland from Amazon for $220. Because of the shipping method I selected it appeared it would not arrive in time. The evening before my trip after work I went to Best Buy on Westnedge Rd in Portage, Michigan ...
Entity
Categories: Cameras & Video
59, Report:
#851317
Posted Date:
Apr 05 2012
![](https://www.ripoffreports.com/report-images/45*34/docs/ecba4a41-9932-4382-88d2-a226704d75e8.png)
BESTBUY.COM BEST BUY STORE BAD/POOR BUSINESS PRACTICES, EXTREMELY POOR CUSTOMER SERVICE, BIG MISTAKES-TAKE IT OUT ON PAYING CUSTOMERS! Internet, Internet
Oh Gosh! having made my purchase online at best buy has been the worst experience ever! I placed an order on the 26th or 27th on their site, for a DJ light, for my party that WAS going to happen this Saturday, March 10th.
I had received an email with tracking information, t...
Entity
Categories: On-Line Stores
60, Report:
#508285
Posted Date:
Mar 25 2012
BEST BUY - Black tie Protection BEST BUY BLACK TIE PROTECTION IS FRAUD!!! Internet
BEWARE OF BLACK TIE protection plan FRAUD AT BEST BUY STORES
My wife and I have purchased over $10,000.00 dollars in electronics from Best Buy within the last 10 months or so. We've purchased 4 big screen t.v., 2 lap tops, 1 camera, 1 g phone and service with warranty. This review ...
Entity
Categories: Audio & Electronic Retail Stores
61, Report:
#825800
Posted Date:
Feb 15 2012
Best Buy Black tie rip off and cheating Flower Mound, Texas
I bought a Motorola Droid Razr from a Best Buy Store on 12/13/2011. At time point of sale, the sales asked me if I wanted to add Black Tie, whitch is Best Buy's extended warranty program. I asked her the details of the program. She said that if Best Buy, upon reciept of a claim, cou...
Entity
Categories: Audio & Electronic Retail Stores
62, Report:
#818963
Posted Date:
Jan 11 2012
Best Buy Store sales people lie about producextended warranties salem, New Hampshire
Hi all,Do not buy any thing from best buy, they only lie about warrranty coverage and do not honor them.I purchased a 4 year extended plan for a samsung tv and was told by sales rep that if they had to come out to our house to ever fix it and could not they would re...
Entity
Categories: BBB Better Business Bureau
63, Report:
#794216
Posted Date:
Nov 11 2011
Best Buy Sold me crap Kodak Playtouch Video Camera with broken zoom New York, New York
I bought a Kodak Playtouch at the Best Buy store on 63rd St and Broadway on 10/14. I went to use it to tape my set and the zoom didn't work. I was working Vegas as a comedian so when I got home on 11/1 I went to the closest Best Buy. I waited in the CS line for 10 minutes. The CS wo...
Entity
Categories: Cameras & Video
64, Report:
#795533
Posted Date:
Nov 06 2011
Motorola Mobility & Virgin Mobile Knowingly selling bad smart phones internet, Nationwide
I purchased a Motorola Triumph in July 2011 along with service from Virgin Mobile USA (VMUSA) from a Best Buy store. Right from the beginning I noticed the GPS is not working and the phone's reception is poor. As time passed by I noticed other issues, such as bluetooth randomly disc...
Entity
Categories: Cellular Phone Companies
65, Report:
#588144
Posted Date:
Oct 31 2011
Marketsource Dont waste your time. No GAS or Travel time paid and they set and change your location on whim without notice Alpharetta, Georgia
I worked for this company over three years total. The job entails going to Best Buy and other retailers to represent HP by selling to customers, training sales reps, and doing inventory and admin reports. Do not be fooled; You only get gas and travel pay between stores that are on t...
Entity
Categories: Computer Manufactures
66, Report:
#770044
Posted Date:
Aug 29 2011
![](https://www.ripoffreports.com/report-images/45*34/docs/248cf7dc-e92a-4713-8129-b46b356f01af.png)
BEST BUY BEST BUY LAPTOP BAIT AND SWITCH MIAMI, Florida
I am reporting my disappointment with Best Buy s new Laptop bait & switch practices. I came to the Dadeland Best Buy store (557) in Miami to buy an advertised laptop for $599.00 and, although they had several of them in stock, they would only sell them at $679.00....
Entity
Categories: Computer Stores
67, Report:
#765306
Posted Date:
Aug 18 2011
BEST BUY UNADVERTISED FEES FOR LAPTOPS Monroe, New York
I went into best buy store at bailey road, monroe, ny today to purchase the Hp laptop (2000-219dx sku: 2660188). The listed price both in the circular and at the store said $299.99. After spending 30 minutes comparing various low priced laptops, I decided upon the Hp bra...
Entity
Categories: Computer Stores
68, Report:
#765046
Posted Date:
Aug 15 2011
![](https://www.ripoffreports.com/report-images/45*34/docs/5dbbb2f7-dd36-49a2-b627-e6af2e82f52f.png)
BEST BY UNADVERTISED FEES FOR LAPTOPS - SCAM Monroe, New York
I went into best buy store at bailey road, monroe, ny today to purchase the HD laptop (2000-219dx sku: 2660188). The listed price both in the circular and at the store said $299.99. After spending 30 minutes comparing various low priced laptops, I decided upon the HD bra...
Entity
Categories: Computer Fraud
69, Report:
#761612
Posted Date:
Aug 06 2011
Toshiba America Information Systems, Inc. Toshiba sold me a faulty machine Irvine, California
I purchased a laptop computer from Toshiba in 2009, at the local best buy store.
The computer worked from approximately six months, before I began to notice an issue with the ac adapter. It would only work if turned a particular way and held. When it finally stopped working all t...
Entity
Categories: Computer Service & Repair
70, Report:
#704064
Posted Date:
Jul 21 2011
Best Buy False Advertisement on Black Tie Warranty Pensacola, Florida
What happened is lies and deceit from the staff at Best Buy. It started back a year ago when we purchased our 46 TV, they asked us if we wanted to add their black tie warranty and typically as im opposed to a third party warranty they sold me on ...
Entity
Categories: Miscellaneous Electronics
71, Report:
#76926
Posted Date:
Jul 05 2011
BEST BUY ripoff computer, real bad customer service Springfield Missouri
We are the best buy customers for 3 years,and we bought a lot of products from them during last 3 years,and We always paid off all our balances .One of the items which we bought from best buy,probably had factory defects.That was a Compaq computer.
We took that computer to the s...
Entity
Categories: Computer Dealers
72, Report:
#731866
Posted Date:
May 25 2011
Best Buy Deceptive Service Plans and Warranties Selma, Texas
I had been a loyal Best Buy customer for years until recently. The reason I liked shopping there is because they have a huge selection of products, the store always seems to be clean, the sales associates are knowledgeable of the products and they are also very nice. Wit...
Entity
Categories: Questionable Activities
73, Report:
#730995
Posted Date:
May 19 2011
![](https://www.ripoffreports.com/report-images/45*34/docs/d15d8e87-553a-468a-9213-c080bdcdc2d6.png)
Henry Taylor at BesIt Buy Abuse by the General Manager at Best Buy in Rocky Mount, NC Rocky Mount, North Carolina
I brought my computer in to be fixed by the geek squad at Best Buy in Rocky Mount, North Carolina. They claim they could not fix it so they sent it to the technicians in Kentucky. After keeping the computer for almost a month they sent it back to the store. I brought the computer ho...
Entity
Categories: Department & Outlet Stores
74, Report:
#724093
Posted Date:
May 03 2011
![](https://www.ripoffreports.com/report-images/45*34/docs/ff283597-16f3-4f56-a32f-9ecd91f48aa2.png)
Best Buy misrepresentation deceptive sales practices Menifee, California
I went to my local Best Buy Store in March, having just purchased a new laptop and living in an area with no access to high speed anything I was looking to get a wireless high speed device.
The salesman (more like a BOY) went thru all the different devices sold and the pros and con...
Entity
Categories: Communications & Networking
75, Report:
#677761
Posted Date:
Apr 26 2011
Best Buy Lying employees and bad policies Richfield, Minnesota
In April of 2009 I bought an Xbox 360 from my local Best Buy and a replacement plan for it. Before buying it, the employee explained the benefits to me, she said if my product stops working during the two years of the plan I can bring in my Xbox and exchange it for a new one. I have...
Entity
Categories: Audio & Electronics Shops