51, Report:
#437783
Posted Date:
May 22 2009
Best Buy Geek Squad Horrible and Incompetent Service Nationwide
My GeekSquad Ordeal
I purchased an HP notebook computer (dv2000) from Best Buy (BB) in 2007. with 3yr service plan for an extra $300.
Last month, the computer stubbornly refused to power on. After employing power reset strategies (easily found online), I got it to power up 2 m...
Entity
Best Buy Geek Squad
Categories: Computer Service & Repair
52, Report:
#444715
Posted Date:
Apr 20 2009
Best Buy Bad Customer Service completely screws customers over Seattle Washington
I have a Toshiba laptop purchased from best buy under the standard one year warranty. I contacted best buy online when the computer acted up, and the assured me that if I broiught the laptop into the store they would take care of it. they also told me that they HAD to, and not to ...
Entity
Best Buy
Categories: Computer Service & Repair
53, Report:
#435368
Posted Date:
Mar 22 2009
Best Buy, Geeksquad Poor customer service regarding their extended warranties Brandon Nationwide
I am no longer willing to play the game of calling Best Buy weekly only to be told that some supervisor will research and call me back because they can't locate the service repair guy, they can't locate the parts, etc. This is beyond ridiculous and from the number of complaints out...
Entity
Best Buy , Geeksquad
Categories: Warranty Companies
54, Report:
#418228
Posted Date:
Feb 12 2009
Bestbuy bestbuy geeksquad did what..... Hamilton Ohio
although you can read the whole incadent here http://steveward.wordpress.com/2009/01/30/wow-just-wow-i-though-best-buy-geek-squard-was-suppose-to-be-good-not-this-garbage/ i will resate it here.
i took my computer in to best buy to have vista put back on it because i tried to ins...
Entity
Bestbuy
Categories: Audio & Electronic Retail Stores
55, Report:
#404371
Posted Date:
Dec 23 2008
Geek Squad Appliance Repair Never Use This Service Aurora Illinois
Day 1 - I called the Geek Squad to repair my 5 yr old refrigerator that stopped working. The customer service person could not navigate the system to get an appointment for me.
Day 2 - No-one calls me back to set up appointment, so I call back re-explain my entire situation agai...
Entity
Geek Squad Appliance Repair
Categories: Specialty Stores
56, Report:
#370490
Posted Date:
Dec 03 2008
Dell Computer Dell Bestbuy geeksquad Round Rock Texas
We bought a Dell Inspiron computer from best buy ont 8/11/2008. I am having trouble with a driver and want to restore the computer back to factory condition. I called Dell and they told me I have to call the geek squad which I did. The geek squad told me they could help but I would...
Entity
Dell Computer
Categories: Computer Service & Repair
57, Report:
#348631
Posted Date:
Jul 27 2008
Best Buy Will not honor No Lemon Policy Orem Utah
We bought a Hp laptop in August of 2005. We also purchased the extended 3 year warranty that includes the no lemon policy. Since then we have brought the laptop in a total of 4 times for repair. The repairs began 1/17/2006 (less than 5 mos. later) when we brought it in because the u...
Entity
Best Buy
Categories: Attorney Generals
58, Report:
#333357
Posted Date:
May 19 2008
Bestbuy Sold me used Open box defective compaq and than wants to charge $380 to fix it, surely pattern fraud here. Orlando Florida
I am looking for customers who were ripped of at bestbuy (anywhere). and or employees or x employees who would like to present proof to the atny gen,fcc, state atny. Atny, Gen.And or any other state and or federal law enforcement agency, business regulatory agency or media entity...
Entity
Bestbuy
Categories: Audio & Electronic Retail Stores
59, Report:
#275867
Posted Date:
Oct 01 2007
Best Buy No Lemon garuntee Cuyahoga Falls Ohio
In September of 2004, while home on leave (OIF2), I had purchased the laptop from best buy with the three year extended warranty. In late september of 2006 I had encounter my first problem with the laptop. The wireless card no longer was picking up my network. I took it to best buy ...
Entity
Best Buy
Categories: Advertising / Deceptive
60, Report:
#271241
Posted Date:
Aug 30 2007
Best Buy Willow Grove Untimely repairs lying, cheating, illegal actions Willow Grove Pennsylvania
Best Buy has done it again!
I purchased a notebook computer from a friendly best buy store in new jersey, as well as a 3 year PSP warranty, that was supposed to cover anything that happened to the computer. The computer was purchased December 18, 2005.
On December 21, 2006,...
Entity
Best Buy Willow Grove
Categories: Audio & Electronic Retail Stores
61, Report:
#264284
Posted Date:
Jul 31 2007
Firestone Cut boot damage. Southgate Michigan
At Firestone after being hassled by a heavier set mechanic with the short hair that wore his shirt sleeves rolled up that didnt want to do the one ball joint replacement along with the one that had missing fingers even though the bald manager had no problem with it and had him do ...
Entity
Firestone
Categories: Auto Tire shops
62, Report:
#263961
Posted Date:
Jul 29 2007
Town Computer Rip-off central DON'T GIVE THEM YOUR COMPUTER OR LAPTOP RIP OFF! Mattapan Massachusetts
This place is a joke. I gave them my computer recently to fix, they're super friendly on the telephone, and unbelievably difficult to deal with once they've obtained your computer. Essentially, the lure you in with the $60-80 diagnostic fee. Then, since they already have your com...
Entity
Town Computer
Categories: Computer Service & Repair
63, Report:
#222915
Posted Date:
Mar 28 2007
Best Buy ripoff Computer service nightmare! Evansville Indiana
I bought a Gateway computer in Feb. of this year, 2006 from Best Buy. I also bought along with it a 3 year extended warranty. Well on the first day I got it home and computer's ethernet adapter did not work. I bought the computer on Friday. On Saturday, I called and asked what I sho...
Entity
Best Buy
Categories: Audio & Electronic Retail Stores
64, Report:
#239270
Posted Date:
Mar 17 2007
Alienware ripoff Defective Notebook Little or No Tech Support Miami Florida
Received a brand new Area 51 notebook mid December, 2006. Turned it on - no video. Called tech support the next day - they had me open the computer and re-seat the video card. Did not solve problem. Notified them, they had me reset Bios and CMOS - did not solve problem. Notified the...
Entity
Alienware
Categories: Computer Manufaturers
65, Report:
#198163
Posted Date:
Jun 26 2006
Geek Squad Unexperienced workers and ripoff prices. Worst encounter with a BestBuy-owned association. Chesterfield Missouri
I live in Chesterfield, MO and I live 5 miles away from a BestBuy/Geek Squad location. As a 15 year old, it wasn't hard for me to buy a desktop PC for school-related work during my course of middle school and high school. So I purchased a brand new desktop PC (not from best buy) an...
Entity
Geek Squad
Categories: Computer Service & Repair