51, Report:
#125089
Posted Date:
Jan 07 2005
Monitronics International rip-off seniors, single mothers, and any other willing parties. Dallas Texas
This company is a rip off, I am a former subcontractor and strike me down if I am not stating the truth, I addressed all the issues entered here with them and they ignored me then they ripped me off, they dont pay their guys, they hire illegal aliens, they hire anybody they can to c...
Entity
Monitronics International
Categories: Security Services
52, Report:
#99877
Posted Date:
Nov 10 2004
Monitronics International ripoff on automatic contract renewals and lousy customer service Dallas Texas
After honoring my original two-year contract with Monitronics International, Inc., an alarm monitoring service, I called to cancel my service. The information was taken on the telephone, but I continued to be billed. I called again, only to find out that they needed a letter with ...
Entity
Monitronics International
Categories: Home Security
53, Report:
#112514
Posted Date:
Oct 22 2004
Monitronics International ripoff Dallas Texas
I have never dealt with such a screwed up company in my life. My monitoring contract was sold to Monitronics after I originally signed up with at local vendor. That was fine. The system was installed and I had paid on it for well over a year then, I moved to a new home. They tol...
Entity
Monitronics
Categories: Security Services
54, Report:
#113026
Posted Date:
Oct 19 2004
Monitronics International HIDDEN AUTO RENEWAL CLAUSE Forced to pay for service not received Dallas Texas
Bills, Bills, Bills, Bills, every month with past due charges.
FINALLY! A letter of April 15, 2004, stating Monitronics cannot resolve my DELINQUENT account and that my monitoring service will be ended (NO STRIKE THAT) terminated on April 23, 2004.
But wait, another notice on...
Entity
Monitronics International
Categories: Security Services
55, Report:
#105149
Posted Date:
Aug 24 2004
Monitronics International, Inc rip-off! Dallas Texas
I have the same problem as Howard from Chula Visa California does. I also complained to the Better Business Bureau, those of you who want to file, the address you need is 1600 Pacific Ave Suite 2800 Dallas, Texas 75201 Phone 214-740-0326. I want to have a class action laws suit on t...
Entity
Monitronics International
Categories: Sales People
56, Report:
#101567
Posted Date:
Aug 11 2004
Monitronics International ripoff mistake causes home security system to go unmonitored for over two years. Then charges $95 to fix the system. Dallas Texas
My first alarm system was plagued with problems from the beginning. It was shortly thereafter replaced with a different system. The new security system's electronic serial number is different than the original. Monitronics failed to enter the new E.S.N. in their computer system. ...
Entity
Monitronics International
Categories: Home Security
57, Report:
#99192
Posted Date:
Jul 16 2004
Monitronics International, Inc can not cancel due to auto-renewal clause Dallas Texas
I too got F**Ked by the Monitronics auto-renewal clause, and ended up paying for several months of service past my first written letter of cancellation.
As with most other people, they lost my first written letter of cancellation (which seems to be standard practice with them), a...
Entity
Monitronics International, Inc
Categories: Security Services
58, Report:
#96055
Posted Date:
Jun 26 2004
Monitronics International ripoff six months fees embezzled from me Dallas Texas
Letter I sent to them today:
To Whom It May Concern:
CANCELLATION REQUEST:
I wish for you to cancel my service IMMEDIATELY.
Never have I had such poor customer service in my life.
Approximately one year ago I contacted your customer service to say that I was selling my ho...
Entity
Monitronics International
Categories: Home Security
59, Report:
#90918
Posted Date:
Jun 19 2004
Monitronics International ripoff misrepresented contract difficult to deal with unaccessible even by mail Dallas Texas
To all those people out there who have written a rip-off report about Monitronics, I wish I had known about this site about 18 months ago. In March of 2000, my husband and I moved into a brand new house in the Little Elm area (32 miles north of Dallas). We had an alarm system inst...
Entity
Monitronics International
Categories: Builders & Contractors
60, Report:
#91269
Posted Date:
May 13 2004
Monitronics International ripoff do business with a different security company. i think this company is quite lame Dallas Texas
in 2000, i moved to an 'improving' neighborhood. i contacted a friend who was selling security service for a company called 'Crime Free'. He told me that i could renew the contract after three years and that the company would move the system and service if i moved into another hou...
Entity
Monitronics International
Categories: Security Services
61, Report:
#82901
Posted Date:
Mar 14 2004
Monitronics International Automatic Contract Renewal Dallas Texas
Monitronics automatically renewed our contract without notifying us. They did the after months of us having to pay the monthly fee even after our security system had been destroyed by lightning (we paid thru the contract period) and us notifying them in writing twice to cancel the ...
Entity
Monitronics International
Categories: Home Security
62, Report:
#59431
Posted Date:
Mar 12 2004
Monitronics International Renewing Contract Scam, they tricked and lied to me Dallas Texas
In approximately June of 2002 I called Monitronics to find out how and when I could cancel my contract. During that conversation I was informed that my contract was up in September 2002. I was instructed that I should send letter to Monitronics after that date and once they receiv...
Entity
Monitronics International
Categories: Security Services
63, Report:
#80982
Posted Date:
Feb 19 2004
Monitronics International, Inc. ripoff! Don't trust this so-called security company. Get a dog instead! Dallas, TX TX and USA
Was satisfied with early Monitronics home security service. Had to move before completion of the contract. Persuaded new owner of property to continue the service. Followed proceedure and notified local provider of change of gave new owner information.
Never was acknowledged...
Entity
Monitronics International, Inc.
Categories: Security Services
64, Report:
#80879
Posted Date:
Feb 18 2004
Monitronics International ripoff cancelled contract within allotted time and still they demand money, Sounds like I am not the only one Monitronics is trying to put the screws to! Dallas Texas
Monitronics fulfilled 3 yr contract, renewed, but within the 3 day time period decided to cancel.
Sounds like I am not the only one Monitronics is trying to put the screws to! When I our 3 year contract was up I decided to renew. We had no major problems with service thus far. I ...
Entity
Monitronics International
Categories: Corrupt Companies
65, Report:
#76793
Posted Date:
Jan 13 2004
Monitronics International Self-renewal Contract Without Disclosure to Customer or Notification Dallas Texas
I, too, have my own horror story about Monitronics. My husband signed up and we fulfilled our 3-year contract. The contract was such fine print, font size 4 or 6, that you actually need a magnifying glass to read it and I have excellent up-close vision. Point 1: No one ever disc...
Entity
Monitronics International
Categories: Home Security
66, Report:
#76357
Posted Date:
Jan 02 2004
Monitronics International ripoff Misleads customers into believing contracts can be cancelled with written notice Dallas Texas
We signed up for security service from Monitronics three years ago. We stopped using the system a few months later as our police and fire department advised they would not respond to any home alarms. We continued paying as we knew we were under contract.
In November my husband ...
Entity
Monitronics International
Categories: Security Services
67, Report:
#71953
Posted Date:
Nov 14 2003
MONITRONICS INTERNATIONAL ripoff SELF RENEWING CONTRACTS VICITIMIZE CONSUMERS HARRASING PHONE CALLS RUDE COUSTOMER RELATIONS DALLAS Texas
I am currently being harrassed by Monitronics for payment that they claim I owe them.
On 7/2002 we received a marketing phone call from a competing alarm system. We were told that our contract with Monitronics was ended and they would become our next security system for a lower r...
Entity
MONITRONICS
Categories: Security Services
68, Report:
#67997
Posted Date:
Nov 04 2003
Monitronics International Inc. Ripoff Auto renewal contract with no notice or directions of how to cancel. Employees don't even know what to do. Dallas Texas
I spoke with a representative at your company in the end of July or first week of August. They gave me directions to cancel my contract, You will need to call by the end of September 2003. I did that then I was transferred to 6 different people, in which nobody could help.
O...
Entity
Monitronics International
Categories: Corrupt Companies
69, Report:
#68746
Posted Date:
Oct 10 2003
Monitronics International RIPOFF AUTO RENEWAL YOU DON'T HAVE TO TAKE DALLAS Texas
Our family bought into this so called 3 year contract in June of 2000. We had experienced many difficulties with the system but stayed true to contract for three years. We tried to get out of it after a year or so with no luck. They said it was a legal contract for the 3 year term. ...
Entity
Monitronics International
Categories: Security Services
70, Report:
#68658
Posted Date:
Oct 10 2003
Monitronics International Beware when you sign up with this company because you will never be able to get out of the contract Dallas Texas
Fulfilled 3 year contract and cancelled over a year later we are still getting calls from the account resolution dept threatening to turns us over to collections. It has been impossible to term this contract.
Our original contract was to end Feb 2003. We sent our written cancel...
Entity
Monitronics International
Categories: Security Services
71, Report:
#59640
Posted Date:
Oct 05 2003
Monitronics, International false extension of contract fraudulent ripoff business security system Dallas Texas
In the Spring of 2002, I experienced problems with my alarm system. It took forever to convince Monitronics to send someone out to look at it. When he got here, he said it was so old he wasnt even familiar with it. He recommended replacing it, but had no authority to give me a qu...
Entity
Monitronics - International
Categories: Security Services
72, Report:
#41581
Posted Date:
Sep 24 2003
Monitronics International Inc or ProAlert Ripoff Self-renewing contract not notified by mail or phone victimized many consumers Dallas or Salt Lake City Texas or Utah
My Dad just before his death(May 99) signed up for a Security System with ProAlert based out of Salt Lake City, Utah. He talked my Mom into signing the contract also. My Mom burns food sometimes and when the alarm goes off she gets flustered and can't remember her Code. So on Janua...
Entity
Monitronics International, Inc Or ProAlert
Categories: Corrupt Companies
73, Report:
#65739
Posted Date:
Sep 11 2003
Monitronics International Another 1 year renewal victim The company doesn't give a Dam what you try to do Dallas Texas
Like many of the reports that I have read, I too have been screwed by Monitronics. After not having used our alarm for the entire 2-yr contractual period which ended July of 2003, my wife and I were very much looking forward to getting rid of the $33.85/mo charge that we hated payi...
Entity
Monitronics International
Categories: Home Security
74, Report:
#65095
Posted Date:
Aug 01 2003
Monitronics International ripoff the business that doesnt give a dam I'm another victim of their Automatic renewal scam Dallas Texas
I, like many others on this website, am held hostage by Monitronics tactics of automatically renewing my contract and then not letting me get out.
They did say I could get out if I paid for the rest of the contract term but I don't see how paying for a year and NOT getting servic...
Entity
Monitronics International
Categories: Security Services
75, Report:
#64999
Posted Date:
Jul 30 2003
Monitronics International ripoff They did not tell us in a phone converation that we could cancel our contract Now they say it is to late until next year consumer rip-off fraud Chicago Illinois
They told us we could cancel if we moved. We had to relocate for employment and on June 10th they said we could cancel for $10,000. Then on July 29th they said if we would have sent a letter in June we could have cancelled before the automatic renewal.
They did not inform us ...
Entity
Monitronics International
Categories: Home Security