76, Report:
#961869
Posted Date:
Oct 30 2012
Ancestry.com Charging my account for months without consent Internet
I purchased a 1 month trial of Ancestry.com while doing family history last April 2012. I finished most of it the end of the same month. So I cancelled the subscription so they would not charge me more. I thought that was the end of it. I then look in August 2012 and see a strange d...
Entity
Categories: Personal Services
77, Report:
#949615
Posted Date:
Oct 02 2012
Ancestry.com online family tree maker Internet
I called them months ago and canceled my service when we were financially down and out and they took money out of my account two weeks in a row. Even after canceling, they continued to charge my account. I called them up again and they told me that it was never canceled ...
Entity
Categories: Websites
78, Report:
#349711
Posted Date:
Sep 14 2012
Ancestry.com Illegally drafted my bank account Internet
I subscribed to Ancestry.com 4 years ago and gave them my debit card to draft the yearly subscription. I cancelled the account by phone 1 year later and have had no problem until this month when I got a letter from my bank notifying me my account was overdrawn due to a debit from A...
Entity
Categories: Religious Groups
79, Report:
#940925
Posted Date:
Sep 14 2012
Ancestry.com SCAM ON RENEWAL!!! Provo, Utah
I received an email for membership renewal. I had signed up for a great promotion, so I wanted to make sure I was going to get the promotion. After talking to customer service, I am not. They can not tell me what I am going to renew for!!! THEY WILL NOT HONOR the price I signed up f...
Entity
Categories: Consumer Services
80, Report:
#937728
Posted Date:
Sep 07 2012
Ancestry.com Inaccurate Geneological Information internet, Nationwide
You cannot believe Ancestry.com's geneological information on their Member Trees. Members of Ancestry.com are able to take a person from their family and stick it into a famous person's family tree, complete with all of the famous person's entire ancestry. Voila, instant fame! ...
Entity
Categories: Internet Fraud
81, Report:
#936324
Posted Date:
Sep 03 2012
ancestry.com reports that Nancy Morehead Scott is part of the household at 672 Slate Spring Branch Road - Wytheville VA- she is not,will not and will never be a household member, Internet
My household continues to receive phone calls and mail correspondsense from collection agencies looking for a Nancy Morehead Scott. These calls are apparently froms firms trying to collect money for bad debts. The last contact was made by mail form Capital One, credit card collectio...
Entity
Categories: Credit Card Processing Companies
82, Report:
#931821
Posted Date:
Aug 24 2012
Ancestry.Com You pay for their records, but when you Unsubscibe, your records go too! Internet
I had been a free memeber of Ancestry.Com for about two years. After building some of my tree of family members that I located, I decided to join in order to access and save records. These records are usually U.S. Federal Census Records, military, death, marriages, stories and ...
Entity
Categories: Miscellaneous Companies
83, Report:
#921589
Posted Date:
Aug 02 2012
Ancestry.com Ancestry.com charges after cancellation Internet
I canceled my membership at Ancestry.com before the end of a two-week trial. They proceeded to charge my card for the next four months and refuse to refund the $88.00 even though the representative said that she could see that I had not logged in since the date I canceled. She said ...
Entity
Categories: Websites
84, Report:
#847400
Posted Date:
Jul 25 2012
ancestry.com My credit card was charged $155.40 for something I did not purchase. How did they get access to my card? Internet
I just checked my credit card statement. On 2/13/12 there is a charge for $155.40. I have not purchased anything from ancestry.com and don't know how they gained access to my credit card. I am upset and will contact them until they reverse this ridiculous charge.
Entity
Categories: Questionable Activities
85, Report:
#914511
Posted Date:
Jul 24 2012
Ancestry.com LIARS, CHEATERS, FRAUDULENT BILLING Internet
Cancelled my membership on 7/9. You have to tell them why you are leaving their service. Then I went onto the web site the next day to see if they had cancelled my access, which they had. I got my credit card statement today and low and behold they charged me anoth...
Entity
Categories: Internet Fraud
86, Report:
#908367
Posted Date:
Jul 08 2012
Archives.com Not so free two weeks Omaha, Nebraska
They advertise two free weeks of Ancestor searches. The wife signed up for two free weeks and realized they didn't have any new info past what ancestry.com had (much better site) so she canceled her membership within the first few days only to discover they had billed her ...
Entity
Categories: Questionable Activities
87, Report:
#869929
Posted Date:
Apr 17 2012
![](https://www.ripoffreports.com/report-images/45*34/docs/90f16d9c-f395-4061-9b54-6f4174e98ece.png)
Ancestry.com Charging credit card AFTER cancellation Internet, Internet
Ancestry.com contined to charge my credit card AFTER I had cancelled their service. After I called them and spoke to their Supervisor Laura, Ancestry.com would not reimburse the extra charges because they said that they did not see a cancellation in their system ...
Entity
Categories: Consumer Services
88, Report:
#852998
Posted Date:
Mar 13 2012
Ancestry.com Cancelled, but they keep charging Internet
I opened an ancestry.com trial membership and kept it open for 3 months. I then cancelled it. Just this month I noticed a pay pal account deducted $50 from my checking account but I made no purchase. I called my bank and they could not help me, but to say - there w...
Entity
Categories: Websites
89, Report:
#828172
Posted Date:
Jan 25 2012
Ancestry.com Billed After Cancrlation Provo, Utah
I tried their 'Free Trial' and did not find any useful information. They said I cancelled too late so I was billed. I took it on the chin and followed the instructions to cancel and completed the steps required. Their site said they hated to lose me.... Now 6 months later the scum h...
Entity
Categories: Internet Services
90, Report:
#826908
Posted Date:
Jan 23 2012
ancestry.com Has posted incorrect details on my family and myself and not responded to my email requesting removal or erroneous information.. Perth, Australia
This company has, without my permission, posted incorrect details of my family and myself on its website and also has not responded to my email requesting removal of this erroneous post.
Entity
Categories: Internet Fraud
91, Report:
#792272
Posted Date:
Jan 05 2012
Ancestry.com Free Trial subscription auto renewal scam unethical business practices Beware Provo, Utah
This is to warn others about the automatic renewals that some organizations engage in after a free trial has expired. Ancestry.com offered a free trial which I welcomed. What I did not know was that after this trial ended, I was automatically enrolled in a yearly subscri...
Entity
Categories: Advertising / Deceptive
92, Report:
#816531
Posted Date:
Jan 04 2012
ancestry.com 2 week trial rip off Internet
I signed up for ancestry.com two week trial. When I went to cancel I was told I was late and would be billed for the year. This has now happened several times in my geneology class and we are all told to beware of billing. It doesn't seem ethical for ancestr.com to troll the interne...
Entity
Categories: Internet Services
93, Report:
#116050
Posted Date:
Dec 06 2011
![](https://www.ripoffreports.com/report-images/45*34/docs/ae6c298b-f6d8-4773-8c0c-dbd1a969e4c5.png)
Ancestry.com ripoff artist internet scam Internet
my complaint is the same as all the others who have written here about Ancestry.com who appear to be Internet Scam Artists. And to those of you who say in rebutal that something on your site was in BOLD print and should have been read, here's mine, YOU ARE SCAMMERS RIPOFFERS AND NE...
Entity
Categories: Corrupt Companies
94, Report:
#783522
Posted Date:
Oct 02 2011
ancestry.com Internet fraud!!! Internet, Utah
Will not honor cancellation request...just keep on charging me month after month.
Entity
Categories: Prostitutes
95, Report:
#772354
Posted Date:
Oct 02 2011
![](https://www.ripoffreports.com/report-images/45*34/docs/796ed6db-7826-4c24-99f7-0a8abd62f470.png)
ancestry.com Offered a free trial, but charges you credit card. I found little or wrong information about my family. I cancelled in 24 hours and sent them a protest, yet they keep on charging my account. RIPOFF Internet, Internet
While advertising a free trial, they get your card number and never credit back the first month. There information on my family was limited and most of it was wrong. They have my mother alive and won't report on her side even though she is long deal. I got an 800# ...
Entity
Categories: Internet Fraud
96, Report:
#687907
Posted Date:
Jul 06 2011
ancestry.com thrives on charging annual membership to people who do a free trial, Internet
My wife signed up for a 14-day "free trial" with ancestry.com. She tried it for a few days then forgot about it. Immediately after the free trial, she was charged $299 for an annual membership.
She immediately called to cancel and they said it was too late. They did not s...
Entity
Categories: Internet Fraud
97, Report:
#709176
Posted Date:
Mar 23 2011
Ancestry.com Free Trial account was not cancelled upon request. Refusing to reimburse fraudulent fees. Provo , Utah
several months ago, I used Ancestry.com's free trial in order to try their services. Before the end of the trial, I cancelled my account so as not to be charged, as I had decided not to continue using the service. In the beginning of march, i discovered that I had been charged per m...
Entity
Categories: Miscellaneous Companies
98, Report:
#684764
Posted Date:
Jan 20 2011
ancestry.com geneology Internet
Be careful!! I signed up for the free trial, couldn't find what I wanted and cancel it after 2 days. So 2 weeks later they charge my account 299.40. I used my debit card so it came out of my checking account. Just the day before I only had 180.00 in there. Then my bank would have pa...
Entity
Categories: Internet Services
99, Report:
#118179
Posted Date:
Jan 14 2011
Ancestry.com rip off and deceptive Internet
When I renewed my subscription in Jan. 2004, it included access to family trees that people like me uploaded to Ancestry.com and was free to everybody.
I wanted to get some information recently from the one I had uploaded, and found out that I would have to buy another subscrip...
Entity
Categories: On-Line Business
100, Report:
#245270
Posted Date:
Jan 14 2011
![](https://www.ripoffreports.com/report-images/45*34/docs/afaf772a-6380-4163-aa93-a847c9990236.png)
Ancestry.com, Myfamilytree.com Ripoff, fraudulent invitation for trial offer. Won't let you cancel, won't respond to complaints. Bills your card despite shoddy & unscruptuless business practices. Internet
I accepted a two week trial with Ancestry.com, Myfamilytree.com. They offered full access for 14 days. This site freezes up frequently and was ackward to use. I frequently asked for online help and never received response. At 10 days into the membership they lost my family tree. I c...
Entity
Categories: Personal Services