- Report: #921589
Complaint Review: Ancestry.com - Internet
Reported By:
n.s.t. -
, California, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Ancestry.com
Internet, United States of America
Phone:
1-800-ancestry
Web:
http://www.ancestry.com/
Categories:
Business Rating:
(0)
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Ancestry.com Ancestry.com charges after cancellation Internet
I canceled my membership at Ancestry.com before the end of a two-week trial. They proceeded to charge my card for the next four months and refuse to refund the $88.00 even though the representative said that she could see that I had not logged in since the date I canceled. She said that their refund policy requires a confirmation number, which I never received. If you sign up for their service, I recommend that you cancel over the phone and have a confirmation email sent to you for your records. This is a very shady business practice, the same kind used by pornography sites to swindle money. Shameful!
