76, Report:
#719977
Posted Date:
Apr 20 2011
Best Buy HSBC INCREASING MINIMUM PAYMENTS EACH MONTH AND THEN CHARGING SERVICE FEES EQUAL TO NEW MINIMUM PAYMENT Baltimore, Maryland
Best Buy HSBC Retail Services is the financial company that services the no interest with x amount of months to pay deals that you find at your Best Buy store to finance larger purchases. I signed up for this when I bought a television and DVD player last May. The deal was no ...
Entity
Best Buy HSBC
Categories: Credit & Debt Services
77, Report:
#555985
Posted Date:
Feb 24 2011
BEST BUY Sells USED for NEW Plano, Texas
On 11-15-2009 I purchased a laptop from Best Buy in Plano Texas. The salesman asked me if I wanted it optimized, I agreed and he pulled a box from under the counter,that had been opened and resealed by the Geek Squad. When I got home and began to use it I realized it had been used a...
Entity
BEST BUY
Categories: Computer Stores
78, Report:
#289111
Posted Date:
Feb 18 2011
BestBuy Store#554, BestBuy Corp, Best Buy refusal to exchange damaged products Minneapolis Minnesota
On December 1, 2007, I purchased a brand new Sharp 42, 1080P LCD TV; model LC42D64U in Best Buy Store #554 in Boca Raton, FL. The product was in its sealed box, next to the store display unit. The box and packaging did not appear to have visible damage. The Best Buy associate perfor...
Entity
BestBuy Corp.
Categories: Audio & Electronic Retail Stores
79, Report:
#384267
Posted Date:
Feb 16 2011
BEST BUY DEPTFORD, NJ - OUT OF CONTROL MANAGER MICHAEL MAGNUS, FISHER, NICK, Et Al BEST BUY & OUT OF CONTROL MANAGER MICHAEL MAGNUS, FISHER, NICK et all TAKE ADVANTAGE OF PERSON WHO LOST A FAMILY MEMBER & TRY TO STEAL MONEY Deptford New Jersey
On July 24, 2008, entered Best Buy to purchase a MacBook Pro with 4 GB RAM. I told a sales rep at Best Buy' I wanted the Macbook Pro with 4 GBs of RAM memory. He told me he would have to get one off the shelf and give it to others to upgrade the memory. Another sales rep (or ma...
Entity
Best Buy DEPTFORD, NJ MANAGER MICHAEL MAGNUS, FISHER, ET AL
Categories: Computer Stores
80, Report:
#668027
Posted Date:
Jan 18 2011
Best Buy Store #57 Mark Stewart - General Manager Sold me a damaged TV and will not let me Return it - Arlington, Texas
On Sunday November 28th I purchased a 40 Inch LCD Dynex TV for $469.99. An employee from Best Buy loaded the TV into my backseat and I took the TV home and my daughter and I unloaded the TV and took it inside our home. I laid the TV on its side, to slide it out and notic...
Entity
Best Buy Store #57
Categories: TVs & VCRs
81, Report:
#672930
Posted Date:
Dec 18 2010
Best Buy, felix navas Racial epithets, fear mongering, gang affiliation, threats of bodily harm, damage to purchased goods... Pacoima, California
I was assaulted in the parking lot of the Pacoima branch of Best Buy store # 1511. My girlfriends and I tried to find security but they were getting high in their car and laughed and flirted with us when we told them what happened. My friend went inside to call the police and the ma...
Entity
Best Buy, Pacoima, CA
Categories: Audio & Electronic Retail Stores
82, Report:
#665835
Posted Date:
Nov 30 2010
Best Buy Best Buy illegal practices Costa Mesa, California
I went to the Best Buy, store number 119, in Costa Mesa, on November 26, 2010 at approximately 11 A.M. to buy some DVDs. I stopped by the computer section to ask the employee if there is any laptops left. Turns out they have a Toshiba C655D-S5089 SKU:1401694 in stock. The empl...
Entity
Best Buy
Categories: Audio & Electronic Retail Stores
83, Report:
#659365
Posted Date:
Nov 15 2010
Best Buy Bait and Switch Culver City, California
I have been the victim of a bait and switch at the Culver City best Buy store. I have been sold 2 completely defective netbooks in the past 2 months. The first, a Toshiba, had an inoperative wireless switch. I waited 3 weeks for them to tell me that it could not be...
Entity
Best Buy
Categories: Computer Stores
84, Report:
#372774
Posted Date:
Nov 05 2010
Best Buy Geek Squad Geek Squad jacks up repair price claiming additional repairs required. Portage Michigan
I purchased a new computer keyboard and while loading the drivers for the keyboard it caused a complete and total system lock up. Within 2 hours of purchasing the keyboard I was back in Best Buy store at the Geek squad window requesting their help. They were more than willing to h...
Entity
Best Buy Geek Squad
Categories: Audio & Electronic Retail Stores
85, Report:
#650606
Posted Date:
Oct 30 2010
Best Buy Sold me defective TV and do not replace it. I am pissed off,they rip off my money in exchange for defective TV. Managers are rude and dishonest Alexandria , Virginia
I purchased 55 inch TV which I spent more than $2000.00 plus 4 year warranty and tax.I brought the TV home and tried to connect cable wire to the TV antenna ,while I was trying the TV antenna which is attached to the TV failed on my hand. I try to hook it back,it did not work....
Entity
Best Buy
Categories: Sales People
86, Report:
#646969
Posted Date:
Oct 03 2010
Best Buy bestbuy.com Best Buy is not crediting my checking account for a returned order Internet
My wife and I are in the process of building a home. On June 5, 2010, we ordered a dishwasher and a refrigerator on bestbuy.com. The delivery date had to be postponed several times, as there were delays in the building process. We finally had it scheduled for deliv...
Entity
Best Buy
Categories: Appliances
87, Report:
#645049
Posted Date:
Sep 28 2010
Best Buy Geek Squad lied and tried to charge for services that weren't necessary Chandler, Arizona
I purchased a Toshiba laptop for my 17 year-old grandson for Christmas last year (2009). In Sept. 2010 he started having problems with it in that it would not power on. Also, when it was working the unit was very hot. I had recently heard that Toshiba was having a ...
Entity
Best Buy
Categories: Computer Fraud
88, Report:
#643330
Posted Date:
Sep 25 2010
![](https://www.ripoffreports.com/report-images/45*34/docs/ea9d46a5-f09f-4982-b65f-a26703ff309a.png)
Best Buy DealTree, False Advertising to increase their sales value, Internet
I have been buying store returned electronics products through Techliquidators.com for a quite a while. It was worthwhile buying from them until last year. I see that they are getting greedier and greedier and now I can say their operation is a scam. What they do i...
Entity
Best Buy
Categories: Audio & Electronic Retail Stores
89, Report:
#632215
Posted Date:
Sep 05 2010
Best Buy-N.E.W. P.S.P.(performance service plan) DID NOT FULFILL EXTENDED WARRANTY CONTRACT OBLIGATION-CUSTOMER SERVICE IS DISGUSTING. Moline, Illinois
Perhaps Best Buy should rename thier stores - Best Buyer Beware! I've been a long time patron of Best Buy but all that has changed since this incident. I'll try and keep this as brief as possible.
In 2005 I purchased a Panasonic hdd dvr w/ hard drive for $499 plus tax and an ...
Entity
Best Buy-N.E.W. P.S.P.(performance service plan)
Categories: Miscellaneous Electronics
90, Report:
#635649
Posted Date:
Sep 02 2010
Best Buy Refused to Honor Warrenty on a Satellite Radio Installed by Best Buy Cincinnati, Ohio
I bought an XM Radio at the Best Buy Store in Eastgate, Store Number 154. I had the radio installed at the store and also purchased a warrenty at best buy. I had problems a few months later with it cutting in and out. I went back to the store they replaced the satellite antena....
Entity
Best Buy
Categories: Audio & Electronic Retail Stores
91, Report:
#633260
Posted Date:
Aug 19 2010
Best Buy Store #308 Nick store manager Delivery problems would not give a refund Orland Park, Illinois
My 80 year old mother purchased a flat screen TV from the Best Buy in Orland Park Illinois. She paid $69.99 to have the TV deliver, installed and the old TV removed. When the men came to the house they said they could not remove the TV because it was mounted on the wall. They left...
Entity
Best Buy Store #308
Categories: Audio & Electronics Shops
92, Report:
#621356
Posted Date:
Jul 08 2010
Best Buy Geek Squad, Best Buy's Geek Squad can't fix a computer if they had to! Brandon, Florida
I am extremely angry about my experience with Geek Squad at the Best Buy store in Brandon, FL. I originally brought a Dell Inspiron 1470 in Red to get the motherboard replaced. After I got it back, the fan was clicking at high CPU load and the wrong darn motherboard was put in! It h...
Entity
Best Buy
Categories: Computer Stores
93, Report:
#612808
Posted Date:
Jun 15 2010
Best Buy Co., Inc. Service Plan is a joke indianapolis, Indiana
The following is the email i sent to corporate, which of course, recieved no response.
I am writing in regard to unpleasant customer service experiences had at store 232 on East Washington Street in Indianapolis, Indiana. The whole issue revolves around the replacement of a...
Entity
Best Buy Co., Inc.
Categories: Miscellaneous Electronics
94, Report:
#405342
Posted Date:
Jun 02 2010
BEST BUY Refused to Honor Nintendo DS lite Warranty w/receipt!! Sherman Oaks California
I live only 6 blocks from a very nice Best Buy store in Sherman Oaks. This store was approved by our city council despite the major congestion it causes to our area.
I went to the store to do something I thought would be easy. My 6 year old sons Nintendo DS lite was not working p...
Entity
BEST BUY
Categories: Sales People
95, Report:
#598454
Posted Date:
Apr 30 2010
Toshiba America, Inc. New laptop hard drive failed due to manufacture defect, Toshiba made me purchase recovery disk. Irvine, California
I purchased a brand new Toshiba Satellite laptop from Best Buy and within a month of the purchase, I started to get the blue screen error. The laptop would continuously restart and was basically useless. I took the laptop back to Best Buy to explain the problem. Their 14 day return ...
Entity
Toshiba America, Inc.
Categories: Computer Manufactures
96, Report:
#598357
Posted Date:
Apr 30 2010
best buy store #321 worst buy scammed out of $650.00 for broken 40inch TV- niles, Illinois
My wife just bought a 40 in flat screen Samsung-- brought it home- took it out of the box-- and it had a crack at the bottom, above the Samsung label with spider veins that ran up the screen. Of course it did not work. She called best buy, and they said to bring it in. When she brou...
Entity
best buy store #321
Categories: Television Parts & Services
97, Report:
#596398
Posted Date:
Apr 26 2010
BesT Buy Best Buy Worst Service Internet
I'm covered under an extended warranty by Best Buy for a 42 plasma TV I bought in Ohio 18 months ago. When it was time to use it (TV not working), I called Best Buy to repair it. That was six weeks ago. I've had delayed parts issues, servicemen who don't show up, c...
Entity
BesT Buy
Categories: Television Parts & Services
98, Report:
#582612
Posted Date:
Mar 19 2010
Direct TV Cancellation Fee Extended contract without warning. Internet
We joined Direct T.V. in approx April 2007. We weren't very happy with our satellite service, but kept it until we decided to switch to Verizon FIOS. I was already a Verizon phone and internet customer, so on January 29, 2010 I called Verizon FIOS to set up new serv...
Entity
Direct TV Cancellation Fee
Categories: Cable TV
99, Report:
#579812
Posted Date:
Mar 18 2010
Best Buy BEST BUY THE RIP OFF STORE Internet
I went into a Best Buy Store to purchase a sound system for my car, the gentle men suggested I purchase a product they carry. I wanted to buy the product at the store but they didnt carry it at the store. They only sold it online I went home purchase the product they charged me...
Entity
Best Buy
Categories: Audio & Electronics Shops