76, Report:
#872068
Posted Date:
Apr 22 2012
Endless Youth Vitamins for WEN Guthy Renker Another Television Scam by Guthy Renker Des Moines, Iowa
We ordered Shampoo from WEN by Chaz Dean/ Guthy Renker. They charged us for Vitamins we did not order to the tune of $ 38.92 a bottle. I called and told them we did not order them. They said to return them by marking Return to Sender on the box. so, we did as they indicated. ...
Entity
Endless Youth Vitamins for WEN
Categories: Beauty Salons
77, Report:
#872060
Posted Date:
Apr 22 2012
WEN by Chaz Dean Guthy Renker They get you to return item as return to Sender for refunds. Arden, North Carolina
I ordered 1 bottle of the WEN by Chaz Dean Shampoo for my wife's birthday gift. We received 2 bottles of what they called Shampoo. My wife said it was made like a cheap shampoo you get in a Dollar Store.They ended up charging me $115.80. This is not what i agreed to. I agreed t...
Entity
WEN by Chaz Dean
Categories: Beauty Salons
78, Report:
#860228
Posted Date:
Mar 28 2012
Guthy-Renker Consumer Fraud Palm Desert, California
I made the foolish mistake in January of ordering a trial set of Chaz Dean Wen haircare products in response to a television infommercial. The sales and distribution are managed by Guthy-Renker. I gave my credit card number to order the products, but did NOT authorize automati...
Entity
Guthy-Renker
Categories: Attorney Generals
79, Report:
#854457
Posted Date:
Mar 15 2012
Cyber Defender Scam Internet
Cyberdefender started out as a company called Eblocs distributing a rogue anti-virus software named SpyBlocs.
Similar to modern rogue antivirus programs many people get infected with today the software would give annoying constant alerts that the user was infected trying to...
Entity
Cyber Defender
Categories: Computer Fraud
80, Report:
#852681
Posted Date:
Mar 13 2012
ProActive Solutions Gunthy - Renker Made unauthorized withdrawls from my checking account, causing NSF fees beyond $100 and refusing to refund anything. Internet, California
ProActive Solutions & Guthy Renker has stolen money from my account and caused 3 NSF fees to be also taken from my account. I do not nornally keep $$ in that account, as I only use it for bill paying. They are now refusing to refund the fees and the shipping costs for an item th...
Entity
ProActive Solutions
Categories: Miscellaneous Companies
81, Report:
#850733
Posted Date:
Mar 08 2012
Guthy Renker Wen Haircare Item Not received , Wrong address, Still Charged !! Palm Desert, California
Wen haircare claims they shipped an item to my mailbox in a mail store. They didn't put my correct address on it according to them and I didn't receive it. I followed up after recieving a bill and asked them what it for. They said they shipped it and I would need to fax an affidavit...
Entity
Guthy Renker Wen Haircare
Categories: Bed & Bath
82, Report:
#837295
Posted Date:
Feb 10 2012
Rodan & Fields Proactiv Solution ,Guthy Renker, I had an account with Proactiv from 2004 to 2007 at which time I cancelled. I began receiving packages again in Oct. 2011, but was billed two years for product I never received and they wouldn't supp Des Moines, Iowa
I signed up with Proactiv to receive product on a regular basis in 2004. When my daugher was a junior in high school, she went to a dermatologist and started taking Acutane. Proactiv was cancelled.
In Oct. of 2011, I again received a Proactiv package, which I d...
Entity
Rodan & Fields Proactiv Solution (Guthy Renker)
Categories: Beauty Products
83, Report:
#831828
Posted Date:
Jan 31 2012
Wen by Chaz Dean Guthy Renker Wen by Chaz Dean Does Not Give a Full Refund Des Moines, Iowa
I had been seeing their ads for quite some time on TV. My hair was quite dried out from aging and
hair coloring so I decided to give the product a try.
I went online to sign up to receive it and the first order was only going to cost $29.95. I received the order...
Entity
Wen by Chaz Dean
Categories: Miscellaneous Companies
84, Report:
#303998
Posted Date:
Dec 28 2011
VITAPOWER - GUTHY-RENKER NUTRITION - VITACLEAR Proactive Infomercial gave my credit card # to Vitapower, & I keep receiving pills I never requested. RENO Nevada
I ordered Proactive products through an infomercial phone call which I have long since canceled. After canceling this order I received 3 boxes of pills I never ordered from Vitapower & have no way of contacting them to cancel. These pills came with no phone contact & when looking ...
Entity
VITAPOWER - GUTHY-RENKER NUTRITION - VITACLEAR
Categories: Infomercial Rip-offs
85, Report:
#791639
Posted Date:
Oct 24 2011
ProActiv Guthy Renker Did not ship my products, charged me anyway, will not process the claim form I keep emailing to them, will not replace the missing shipment Internet
They did not mail out my product, yet they did charge me for it.
I told them and they mailed out a claim form.
I filled out the claim form and have sent it to them 3 times via email, fax and mail, yet they keep telling me they have not received it and cannot replace my product o...
Entity
ProActiv
Categories: Beauty Products
86, Report:
#791224
Posted Date:
Oct 21 2011
Guthy Renker Wen Haircare Fraud Santa Monica, California
Guthy Renker is the most unorganized enterprise out there. 2 months I have been calling about a credit refund for products that I cancelled within the two weeks of recieveing the sample kit from wen haircare. The products came and they sent vitamins to my home fr...
Entity
Guthy Renker
Categories: BBB Better Business Bureau
87, Report:
#754231
Posted Date:
Jul 18 2011
GUTHY-RENKER WEN by Chaz Dean Read this BEFORE giving them your CREDIT CARD number !!! Foothill Ranch, California
Chaz Dean's WEN is a very good line of hair care products.Problem 1: the cost is 10 - 20 times what you pay at Target or Walmart. Their advertising is not always clear on your total cost, so verify first, before you spend.Problem 2: they won't give you your money back - I foll...
Entity
GUTHY-RENKER
Categories: Beauty Salons
88, Report:
#753896
Posted Date:
Jul 16 2011
Guthy Renker Sheer Cover Billing me for goods never received, attempted unauthorized CC transaction. Internet, Internet
The Customer service for Sheer Cover was the absolute worst ever! On one occasion they claimed to send out a kit to replace the kit that never arrived, but the CSR could not give me the tracking number, stating that it did not show up on their end. Five business days passed and noth...
Entity
Guthy Renker
Categories: Beauty Products
89, Report:
#396259
Posted Date:
May 27 2011
Sheer Cover; Guthy-Renker Unauthorized Charges to Credit Card Palm Desert California
After having a horrible experience dealing with Sheer Cover, I did a search for other customers experiences and I'm disgusted to see how many people are going through the same thing!
After ordering once, I began receiving a new box every few weeks. The quality of this product...
Entity
Sheer Cover; Guthy-Renker
Categories: TV Advertisements
90, Report:
#723366
Posted Date:
Apr 29 2011
Proactiv Solution Rodan & Fields Guthy-Renker, LLC Bait & Switch - Offer a 30 day product via online then send you a 90 via mail. Des Moines, Iowa
I received several emails from Proactive offering a full size product if I returned for $10. Normally I go to the mall and get it from the kiosk so that I don't have to deal with issues. However this offer stated that they would only send me a 30 day supply. So it looked like ...
Entity
Proactiv Solution Rodan & Fields
Categories: Infomercial Rip-offs
91, Report:
#706393
Posted Date:
Mar 15 2011
Guthy-Renker Entertainment Dean Martin Variety Show Unauthorized Charges, Specifically Unrequested Merchandise Internet
Despite my specific request to refrain from sending additional DVD's of The Dean Martin Variety Show, Guthy-Renker Entertainment did just that. My account was charged more than twice the $19.95 / DVD price for each subsequent shipment. (One DVD per shipment).
Obviously,...
Entity
Guthy-Renker Entertainment
Categories: Video Stores
92, Report:
#688814
Posted Date:
Jan 31 2011
Guthy-Renker Proactiv, Proactiv Solution Shady Terms and Conditions, Lying Customer Service Internet
So basically like everyone else I got duped into buying Proactiv only to find out that the pretty price tag of $19 was only a starter into consumer hell.
Unbeknownst to me I was signing up for a program which they call "Activ Membership" or something along those lines wh...
Entity
Guthy-Renker
Categories: Drug Manufacturers
93, Report:
#271400
Posted Date:
Sep 20 2010
Proactiv Solution By Guthy-Renker And Rodan & Fields Look what Proactiv Solution did to my face! Went from mild acne to severe painful acne! ripoff Internet
I started using Proactiv in June 2005 to treat my mild acne. Over the next several months of using Proactiv, I suffered severe outbreaks of skin lesions that I had never experienced before using the product. When inquiring about these severe outbreaks, Guthy-Renkers unlicensed medic...
Entity
Proactiv Solution By Guthy-Renker And Rodan & Fields
Categories: Corrupt Companies
94, Report:
#642545
Posted Date:
Sep 20 2010
Proactiv Solution Guthy-Renker poisonous, face destroying, liars Internet
I ordered Proactiv Solution after seeing their ads on TV and after getting an ad in the paper. I decided to try it out thinking it would help the minor acne problems I was having. WRONG!!! After 2 weeks, I noticed that I was getting more pimples than usual. I called the company and ...
Entity
Proactiv Solution
Categories: Misc. Health Specialists
95, Report:
#642448
Posted Date:
Sep 20 2010
Skinny Switch Secret Charles with Guthy Renker Online Diet Program Internet
I signed up for the Skinny Switch program in February 2009, it wasn't until June of 2009 my doctor felt that this type of diet was not going to work for me right now. So I had to call back Skinny Switch to tell them, that I wasn't wanting quit but I had to do what my doctor ad...
Entity
Skinny Switch Secret
Categories: Weightloss Programs
96, Report:
#632877
Posted Date:
Aug 18 2010
Proactiv Solution ,by Guthy Renker - Rodan & Fields, NO REFUND OF AUTOMATIC CHARGES DES MOINES, Iowa
This company HAS VERY BAD customer service. I ordered a product for my pre-teen daughter and she had a terrible skin reaction. I told them that I was going to return the second shipment because it arrived before I could stop the shipment. They said it had to be returned within 60 da...
Entity
Proactiv Solution (by Guthy Renker - Rodan & Fields)
Categories: Drug Manufacturers
97, Report:
#621977
Posted Date:
Jul 10 2010
Guthy-Renker, LLC Meaningful Beauty, ATT: Corrie Murphy Cindy Crawford Meaningful Beauty, Return Policy not printed on return paperwork. Rude and insulting customer service. Palm Desert, California
Dear Meaningful Beauty Supervisor Cathy (or Kathy),Please find enclosed two complete Cindy Crawford Meaningful Beauty packages.We are requesting a refund for both of these packages. One of your supervisors said we could not return the packages because they were shipped more than 60 ...
Entity
Guthy-Renker, LLC Meaningful Beauty, ATT: Corrie Murphy
Categories: Beauty Products
98, Report:
#620212
Posted Date:
Jul 05 2010
Guthy Renker Sheer Cover Run Don't Buy or You will be paying for it - Good product-Bad Business Practises Palm Desert California
Sheer Cover will haunt you forever. I ordered the product (2009), liked the product but they send more product before I could use it. So I sent the product back in within required time frame by the company. They charged my account for product I sent back. The company acknowledged th...
Entity
Guthy Renker Sheer Cover
Categories: TV Advertisements
99, Report:
#306139
Posted Date:
Jun 23 2010
Guthy-Renker - Convergys Call Center After ordering product I wanted, I received vitamins that I specifically declined. I even repeated to the salesperson that I DID not want the vitamins. Internet
I called Guthy-Renker call center to order Chaz Dean Wen Hair Care System prompted by an infomercial. During the order call, I was offered to order some vitamins. I very clearly denied them, even repeating to her, that I did not want the vitamins. It took another 3 to 5 minutes t...
Entity
Guthy-Renker - Convergys Call Center
Categories: Alternative Health
100, Report:
#597965
Posted Date:
Apr 29 2010
Proactiv Solution ,by Guthy Renker - Rodan & Fields, Proactive Over Charged us. Cancelled account in Jan 09 and they reopened the account in Jul 09 without our permission. Des Moines, Iowa
Product provides some help for some people but, not us.
Biggest problem is cancelling. Company apparently refused to cancel account when requested. I cancelled the account in January 2009 based on their records. After cancelling and closing my account and auto-pay, not so p...
Entity
Proactiv Solution (by Guthy Renker - Rodan & Fields)
Categories: Misc. Health Specialists