1, Report:
#1526985
Posted Date:
Jun 16 2023
Alder Home Security will not update system to work properly, claim I need to keep paying. Raceland Kentucky
I changed my internet provider and the system needs upgrade to work properly. I try to schedule this, get an appointment with an all day time frame, and the technician no longer works for them or they simply don't show up. I call and all they want to do is reschedule, tell me a supe...
Entity
Alder Home Security
Categories: Home Security System
2, Report:
#1514163
Posted Date:
Dec 24 2021
ALDER ALDER HOME SECURITY ALDER SECURITY ALDER THEY SCAM CUSTOMER OUT OF THOUSANDS OF DOLLARS VINEYARD UTAH
on october 25th 2021 i called an internet to start service. after i was complete they transferred me to alder security the first sales rep was pushy refused to take no ive been unemployed since july and dont receive even 1/2 my pay from unemployment & i have 3 teenagers to take care...
Entity
ALDER
Categories: Home Alarm Systems - fire - burglary - security
3, Report:
#1475815
Posted Date:
Mar 23 2019
Alder Home Security Auto renewed my contract for 5 years North Salt Lake Utah
had Alder security starting in 2013 and I knew the contract was for 5 years. Just recently (March 2019) I called to cancel service and they told me that I couldn't because my contract autorenewed in 2018 for 60 months. They tell me they can't do anything about it.
I did check the...
Entity
Alder Home Security
Categories: Bogus contract renewal request
4, Report:
#1474923
Posted Date:
Mar 08 2019
alder home security Total ripoff and horrible customer service orem Utah
I was originally an AP customer; however Alder bought them out and so this review reflects the experience I have had with Alder. One. Customer service is sales driven only and not there to HELP a customer. My fire alarm/freeze alarm went bad, a week before I was he...
Entity
alder home security
Categories: Home Security System
5, Report:
#1443233
Posted Date:
May 16 2018
Alder Home Security False sales claims and services promised were not provided. Utah
Alder home security did not provide many of the features that I had requested and required from them at the time of their sales pitch. I was assured that the system was monitored locally in Florida which was one of my criteria. I was verified by The installation technician that al...
Entity
Alder Home Security
Categories: Home Security
6, Report:
#1360845
Posted Date:
Mar 10 2017
Alder Home Security Offer their security system and said they would pay out the old contract with HTC. Now they are refusing to answer phone calls. They never finished hooking up the service. The main office is out of Utah Nationwide
This company has my banking information for installation of a security system. They. Ever returned to connect cameras. I was told that they would pay off contract with HTC and now they are refusing to answe their phones.
Entity
Alder Home Security
Categories: Security Services
7, Report:
#1320564
Posted Date:
Aug 04 2016
Alder Home Security Alder's loop-hole exposed Utah Internet
Just got off the phone with this Alder trying to cancel my service after 5 years! I was originally under contract for 3 years. Unaware that in my contract somewhere it states that if I don't call 30 days before the end of my contract date and have them send a letter to m...
Entity
Alder Home Security
Categories: Security Services