1, Report:
#1392350
Posted Date:
Aug 13 2017
![](https://www.ripoffreports.com/report-images/45*34/docs/r1392350-ivixtk-cofozjnkdj.png)
Alucia I ordered a sample box of Alucia Anti Wrinkle Skin Cream. And all i had to pay was for shipping ,which was 5.00. and i thought that was it. I didnt see anything about a 14 day trial at all or i wouldn't have bought this! And. I looked at my bank app and it said i have been charged 98.39. I didnt even know what it was from until i googled the code next to the amount and it said Alucia! I did not approve for them to take 98.39 out of my bank account! Now i am gonna be short on money for the rest of the week because of them taking out 98.39 out of my bank account which i did not give them permission to withdrawl! Los Angeles, California
I bought the Alucia Anti Wrinkle Cream and all i had to pay was the 5.00 shipping and handling fee or so i thought?? I got the sample in the mail and that was it. And then i checked my bank app and a 98.39 dollar charge was withdrawn out of my bank account and i didn't know what i...
Entity
Categories: TV Advertisements
2, Report:
#1390214
Posted Date:
Aug 03 2017
![](https://www.ripoffreports.com/report-images/45*34/docs/r1390214-rf1llx-3zh9bx4ucu.png)
Alicia Skin Care Alucia Skincare ultra premium Anti-Wrinkle Comlez and Lumella Intensive Eye Serum RIPOFF!! RIPOFF!! LIES!!LIES!!LIES!! SCAM!!!SCAM!! Internet
Alucia Skin Care Ultra Premium Anti-Wrinkle Complex, Lumella Intensive Eye Serum Scam! Scam! Scam! Scam! Do Not Buy! What the other women said is all true. No where on the website, page or ad does it say that there is a 14 day trial period. It says, order your trial here for only $4...
Entity
Categories: Attorney Generals, BBB Better Business Bureau
3, Report:
#1384643
Posted Date:
Jul 11 2017
Alucia Skin sent products that were supposed to be free samples Los Angeles, California Nationwide
I saw in an ad on line that this product offered a free sample of this product, so ordered it. When it came, I was charged almost $100, then I forgot about it, and the next month the same thing happened, when I called to complain, the lady said that I had ordered a free 14 day suppl...
Entity
Categories: Telemarketers
4, Report:
#1383543
Posted Date:
Jul 06 2017
Lumela and alucia skin cream, Luna skin Ordered 6/10/17 for 14 day trial received on 6/16/17, started using it , used for 4 days, checked banking acct and I was charged on 6/24/17 over $188, not over 14 days yet, they counted the day I ordered. I sent back 6/26/17, would respond or credit my acct., said I didn't return in 14 days. No where is it stated that 14 days begins when ordered or how much. Very disappointing and expensive. Couldn't use product, very misleading. Los Angeles California and internet
I saw dr oz and wanted to try product. I found website paid s/h on both products that really went together. No where on website or emails did it say the 14 days started when you ordered it. I ordered it on 6/10/17, received it on 6/16, started using it on 6/17, it irritated my eye...
Entity
Categories: Skin Care
5, Report:
#1381306
Posted Date:
Jun 26 2017
Alucia Skin Care 14 day trial - then they bill you for $98 - no where was it told you would be charged Internet
I ordered a trial of the skin care and was charged $4.99 & $1.98 for shipping. No where is the 14 day noted nor that after 14 days if you don't call you will be charged an additional $98.39. When you call it's too bad so sad and they are happy to cancel your future billings but ...
Entity
Categories: Skin Care
6, Report:
#1375515
Posted Date:
May 26 2017
Alucia Skin Ripped off 85 year old mother Las Vegas, NV Internet
Product is a total scam and charges were very deceptive. Representative rude and billigerent. Takes your money and charges ridiculous shipping, processing and handling fees.
Entity
Categories: Skin Care
7, Report:
#1372343
Posted Date:
May 10 2017
Alucia Skin Care Lumella Deceptive purchase practices California Internet
When I purchased the trial product for $4.95- no where did I see any fine print that unless I returned the unopened product within 14 days - I would be charged the full price of close to $200.00. Once I clicked on the trial button it immediately brought me to the credit card page...
Entity
Categories: BBB Better Business Bureau
8, Report:
#1370934
Posted Date:
May 02 2017
Alucia Skin Care Free Trial Ripoff Los Angeles California
Ordered my as stated on the website risk free trial of Alucia Skin Care, later to find it was as a scam where they continually send unwanted product and charge your credit card. I never ordered the eye cream, yet it was sent. When speaking with Casey the representative, I questi...
Entity
Categories: Skin Care
9, Report:
#1362965
Posted Date:
Mar 21 2017
Alucia Skin 120 E 8th St #302Los Angeles CA 90014 Product did not work! Advertised one price and was charged for another! Los Angeles California
There was a misleading advertisement for the eye product. I ordered the sample and was charged full price! 98.39 plus 4.99 for shipping.
I called and waited 55 minutes on hold! The customer service was a joke! He didn't believe me when I said it didn't work, and told me it would t...
Entity
Categories: BBB Better Business Bureau
10, Report:
#1361544
Posted Date:
Mar 14 2017
Alucia Skin They continue sending me the product and charging me . I wrote a letter, I didn't know how to get ahold of them to stop. Los Angeles. California
I want my money back, I have the product unopened in original package . I will send it back as soon as I hear from them.
Entity
Categories: Alternative Health
11, Report:
#1360631
Posted Date:
Mar 09 2017
Alucia aluciacream.comADMIN@LUMELLO Rip Off Scam 888-892-1571*ALUCIA Internet
This is definately a scam. Please do not fall for the Free Trial of the eye serum or the Alucia Cream. It is not free.
I requested trial samples for just trying and paying the shippiing. I was charged $89.07 for Lum Eye Syrum and $98.39 for Alucia Skin cream. I did not order full si...
Entity
Categories: Skin Care
12, Report:
#1360592
Posted Date:
Mar 08 2017
Alucia Skin Care Alucia face cream Tricky wording and marketing scam Internet
Ordered a free 14 day trial sample of face cream, only $4.99 shipping on January 30th, received small jar on Feb 5th. I used it and it had cheap ingredients and was drying to my skin. I got my credit card bill today and found the shipping charge on it and on Feb 14th a charge was ...
Entity
Categories: Miscellaneous Companies
13, Report:
#1359885
Posted Date:
Mar 05 2017
Wrinkle Free Products Alucia Skin Care and Lumella Eye Cream Deceptive sales practice Internet
This company uses deceptive sales practices by using affiliates to sell their products claiming a free sample. It is not a free sample, but a 14 day free trial period after which they start billing you for a monthly subscription. The first product you receive is supposed to be a...
Entity
Categories: Beauty Products
14, Report:
#1357483
Posted Date:
Feb 21 2017
Alucia Skin Alucia and Lumella Unreputable company: Scam Los Angeles California
Ordered the trial size for cheap, then have been trying to cancel. They billed my card a higher amount than the trial. SCAM: no customer service or direct phone.
Entity
Categories: Skin Care
15, Report:
#1357410
Posted Date:
Feb 21 2017
![](https://www.ripoffreports.com/report-images/45*34/docs/r1357410-aafo3l-o4y2cr7s5h.png)
alucia skin care Lumella eye serum free trial, pay the postage. charged my card over 180 dollars los angelas California
I saw an ad to try this skin care and eye serum for the cost of postage. Nowhere in the ad did it say it was a 14 day trial and that I would be charged over 180 dollars for such small bottles of stuff that i received. When i received the trial bottles i assumed that because of the s...
Entity
Categories: Skin Care
16, Report:
#1357056
Posted Date:
Feb 20 2017
![](https://www.ripoffreports.com/report-images/45*34/docs/r1357056-vegym1-p7fg0i2dqn.png)
Alucia Skin Care Ultra Premium Anti-Wrinkle Complex, Lumella Intensive Eye Serum Scam! Scam! Scam! Scam! Do Not Buy Their Trial Offer! Los Angeles Internet
As you can see, this is the 5th report on this company! What the other women said is all true. No where on the website, page or ad does it say that there is a 14 day trial period. It says, order your trial here for only $4.95. You add your info & enter, it takes you to the credi...
Entity
Categories: Skin Care
17, Report:
#1356808
Posted Date:
Feb 18 2017
Alucia Skin Care Total scam shipping and billing unauthorized cream Internet
This company is a total scam operation. They offer free trial sample for $4.99 shipping - just to get your credit card number to start charging you $98 per month as a subscription--but additional product never arrives. Had to cancel through my bank but the company never responde...
Entity
Categories: Skin Care
18, Report:
#1356016
Posted Date:
Feb 14 2017
Alucia Skin care, Lumenlla eye care You pay only $4.99 shipping only Los Angeles California
I first complained about this company in early November to the BCA (Business Consumer Alliance) regarding the way they were handling a refund that I wanted. Anyway I first seen this ad on an artcle I was reading about Anjolie Pitt, also thought it was her new company, anyway s...
Entity
Categories: Skin Care
19, Report:
#1355718
Posted Date:
Feb 13 2017
Alucia Skin Care Alucia Anti-wrinkle ComplexBeauty PlanetLLc unable to contact by phone or internet; hels 30 + minon diff # 877-6520688 &888-550-2963 Los Angeles California
Products mailed for a 14 day trial then two charges appeared on credit card of 89.07 and 98.39. I received products I did not order but then could not get an answer on the phone to cancel the order or get a refund on the products. The automated message says to wait for a repres...
Entity
Categories: Beauty Products
20, Report:
#1354554
Posted Date:
Feb 07 2017
Alucia skin products Signed up for a free trial of the product. Am now receiving monthly product at 98.32 . Customer service number never answers, keeps on hold with a recording Internet Internet
I ordered a free sample of facial. Cream. I am now receiving monthly delivery of same product at cost of 98.32. The customer number supplied only gives a pre recorded message that lines are busy. There doesn't seem to be any way to cancel I did contact my credit card company to r...
Entity
Categories: Skin Care
21, Report:
#1354286
Posted Date:
Feb 06 2017
alucia skin They offer a free trial, all you have to do is pay shipping. I did and 2 weeks later they charged my account $100. for a 0.5 oz . california
alucia skin offered a free trial, all you had to do was pay shipping. there was nothing else on there. i paid the shipping and 2 weeks later they charged my account $100.
this was an unauthorized transaction. i called them and they would not give my money back.
this is fraud, they n...
Entity
Categories: Unusual Rip-Off
22, Report:
#1349449
Posted Date:
Jan 12 2017
alucia skin care Lumella skin care BEWARE SCAM PRODUCTS AND BILLING Los Angeles california
Order a free sample for $1.95 for shipping. got the free items but they did not work did not see any type of inprovement on my skin. did not reorder or did we know what the cost would be if we would of. The next month got my credit card statement and saw that they had charged me $89...
Entity
Categories: Eye Care
23, Report:
#1346981
Posted Date:
Jan 01 2017
Alucia skin They took out my ck account 2 time 98.39. Why took out my ck account. Got to stop steal need to stop 120 E 8th st #302 Los Angeles Ca 90014
They took out my check account 2 time . I look not right. Not suppose to touch my check account out
Entity
Categories: Credit Card Fraud
24, Report:
#1341599
Posted Date:
Dec 06 2016
Alucia skin cream Deceptive website for hidden charges and future billings Internet
I fell for the Alucia skin cream scam on the Dr Oz show. Nowhere on the website 8 could find the disclaimer that there was a 14 day free trial and the $91 charge for the cream and the subsequent monthly shipments. Called the 800 # and some guy named Bernard insulted me telling ...
Entity
Categories: Drug Manufacturers
25, Report:
#1340895
Posted Date:
Dec 01 2016
Alucia Luminella Free Trial Scam Internet
Ordered the Free Trial, only checked the Alucia skin cream, and it automatically checked and charged me for the eye cream as well. THEN, NO WHERE does it say where to create an account or where to cancel, or where it's only a 14 day trial. Now I was charged almost 200$ R...
Entity
Categories: Alternative Health