1, Report:
#386494
Posted Date:
Oct 31 2008
AOL, American Online Cancelled twice and they charged my card for months! then refused to give refund and blocked my phone number! Cookeville Tennessee
About three years ago I signed up for AOL internet services to try them with the thirty day trial period. I cancelled before the thirty days was up because I went to another provider. I faxed in what I thought was all of my information and they sent a mailed request for more infor...
Entity
AOL, American Online
Categories: Internet Service Providers
2, Report:
#355281
Posted Date:
Jul 25 2008
AOL - American Online I paid for a free service for 3.5 years Dulles Virginia
3.5 years ago I purchased an email account from AOL. I cancelled it today because I could never use the service. It was just too slow.
When cancelling I learned that the email account was free. What?? I asked...If the email account was free, what did I pay 650.00 for?
Answe...
Entity
AOL - American Online
Categories: Sales People
3, Report:
#336658
Posted Date:
Jun 03 2008
AOL AMERICAN ONLINE AOL DID NOT CANCEL MY ACCOUNT AND WILL NOT REFUND DULLES Virginia
My wife and I are a American couple living in Germany, we have been here since Oct 2003, On 12 August 2005 we contacted AOL to cancel our account since we have a hard time acessing and using the account here, and wanted it closed, it was being billed thru a secondary account we have...
Entity
AOL AMERICAN ONLINE
Categories: Internet Fraud
4, Report:
#191772
Posted Date:
May 16 2006
American Online, AOL, AOL IM, AOL Music Now ripoff, signed up for one program of AOL, then charged for another Internet
I signed up for America Online Music now for a free 30 day trial period. After using the service I was not satisified. It was a very hard program to use and very confusing. I cancelled the membership one day before the trial was up. A week later, my credit card was charged for t...
Entity
American Online
Categories: Computer Fraud
5, Report:
#142041
Posted Date:
May 10 2005
AOL.COM American Online aol is a major rip-off. Designed so you cannot contact them or get any service Dulles Virginia
AOL has gotten so large that the individual doesn't matter In fact it's own client base cannot contact them for service problems. They have a technical department that you must serch for 30 minutes to find, but then no technicial ever comes on to talk to you. They have no contact i...
Entity
American Online
Categories: Internet Service Providers
6, Report:
#136503
Posted Date:
Mar 27 2005
AOL, CREDIT ALERT, PrivacyGuard, Online Services, TLG Great Fun American Online, Trilegiant, Cedant ripoff fraudulent billing unauthorized credit card card charges organized crime Dulles Virginia
I had a problem with AOL back in 2001. On 11/23/01 a charge for 23.90 appeared on my credit card for online service that I did not order. I called immediately and had the account canceled and checked that the charge did not reappear in the next month; it did not.
However, t...
Entity
AOL American Online
Categories: Internet Services
7, Report:
#136156
Posted Date:
Mar 23 2005
American Online AOL ripoff, false contact information on contract, fradulent billing Ogden Utah
I have not had any services with america online in over 4 to 5 months. I have called several times in regards to technical difficulties with logging onto my account. Each time that I phoned them, I was told that, We are updating our system so please give it about 25 to 30 minutes ...
Entity
American Online AOL
Categories: Internet Service Providers
8, Report:
#107314
Posted Date:
Sep 07 2004
AOL - American Online Ripoff dishonest fradulent billing Nationwide
I had bought a new computer from Dell and they gave me a free 6 month membership with aol. After the 6 months was up I called to canceal I am not a huge fan of AOL internet service. I get a hold of one operator that says well I will give you one more month and If I choose I can get ...
Entity
AOL - American Online
Categories: Internet Service Providers
9, Report:
#88945
Posted Date:
Apr 26 2004
Aol American Online ripoff scam Internet
Aol is a ripoff, i found a dsl modem outside my home buried in a snow bank sent dsl modem back i did not order and still took my money, charging me for 60 day free trial cancelled before it was up ,cant get them out of my life like millions of others they are scamming.
William
...
Entity
American Online - AOL
Categories: Internet Services
10, Report:
#76579
Posted Date:
Jan 09 2004
AOL - American Online RIP-OFF Fraudulent charges Lousy customer service STAY AWAY and use their free CD as a frisbee Naples Florida Internet
After trying their service for a few days without any luck and multiple lengthy calls to their technical support (joke, no support there), I cancelled the service through their customer service dept(another joke, no service there) after many long waiting periods finally got a cancel...
Entity
AOL - American Online
Categories: Internet Services
11, Report:
#57395
Posted Date:
May 18 2003
AOL, American Online, bad service, and bad attribute, please don't trust it Nationwide Internet
I buy the dell notebook with free six month AOL service, the six months will be due next monday. Last week, I call AOL toll-free 1-800-827-6364, and want to cancel this AOL service. But I am told that I can have two Service Awards. Tell the truth, I don't know what Service Award mea...
Entity
American Online - AOL
Categories: Internet Services
12, Report:
#56128
Posted Date:
May 08 2003
AOL, American Online dishonest billing, fraudulent billing, rude customer service rep, horrible service Internet
Watch out for the free service. I tried to cancel my account numerous times and after the 30 minute sales pitch I gave in to continue getting my 'free' service. Then my account started to get charged. I called to figure out why and the representitive that I spoke with yelled at me a...
Entity
American Online
Categories: Internet Services
13, Report:
#32479
Posted Date:
Oct 14 2002
America Online AOL ripoff Unauthorized accounts created debited from my checking account since June 2002. the business that doesn't give a dam rip-offs nationwide Nationwide
My 11 year old minor daughter signed up for a free 1250 hour trial offer from AOL. My check card number was required, for information purposes only, not for billing.
I have been ill for the past several months and have had 4 surgeries and unfortunately was too ill to check my ...
Entity
American Online AOL
Categories: Internet Services
14, Report:
#27216
Posted Date:
Aug 18 2002
AOL America Online Unauthorized ripoff Charges to my Visa Account Internet
This month my Visa account was charged $79.99 by AOL Autoadvantage and $69.99 by AOL NetMarket. I called Visa and got the Phone numbers for these two companies. Both told me they could not locate my account. (I had no account with them and had not placed an order) I was advised t...
Entity
American Online AOL
Categories: Internet Services
15, Report:
#21070
Posted Date:
May 18 2002
aol american online aol ripoff cancel fee Internet
ST Louis ripoff.
I cancled aol over one year ago, and now they billed my checking account for $99.00 cancel fee. I was not told that if i went to another internet service that they would bill me for $99.00 for canceling their service.
mary
fenton, Missouri
Entity
american online (aol)
Categories: Internet Services
16, Report:
#12594
Posted Date:
Jan 28 2002
AOL IS A BIG RIP-OFF
In last year 2001, I was ripped off by AOL also. They were taking money out of my checkings account for a service I didn't order. My internet service was free because it came free with my computer for 1-year. When I first noticed they were debiting my checkings account and contac...
Entity
AOL- AMERICAN ONLINE
Categories: Internet Services
17, Report:
#866
Posted Date:
Dec 28 1999
AOL ripped me off
AOL continued my account after I cancelled it. When I found out that they were still taking money out of my checking account, I reminded them the account was supposed to have been closed for months. They replaced 2 months of withdrawals in my checking account. I thought that was the...
Entity
American Online
Categories: Internet Services