1, Report:
#1419223
Posted Date:
Dec 26 2017
American Utility Management overcharged me & our apartment complex double/quadruplerespectively for natural gas June & July 2017 Carol Stream Illinois
In October 2015 Hines Park place began employing American Utility Management (AUM) to handle billing us tenants for natural gas usage which covers heat and hot water. There is only one gas meter for the entire complex so we are billed based on apartment square footage. Since this si...
Entity
Categories: utilities
2, Report:
#1152117
Posted Date:
Jun 04 2014
American Utility Management AUM Claiming accidental undercharges over past year resulting in sudden major increase in monthly charges customer service says oh well Lombard Illinois
My experience with AUM has been decent until recently when my bill came and showed a $110 increase from the previous month. My AUM bill has always averaged $60/month, so $170 is a major difference. I live in the Village Park Apartments in Palatine, IL, and I received a letter from t...
Entity
Categories: Utility Companies
3, Report:
#1141304
Posted Date:
Apr 24 2014
AUM American Utility Management, Inc Shorking RIP OFF Carol Streams, Illinois
I live ALONE in a ONE Bedroom Apartment. AUM has been sending me ridiculously high Bills over the months, but this one was just unbelivable.This is for the month of March 2014 - JUST ONE Month !!! :Gas $71.88Sewer $12.59Trash $ 6.19Water&...
Entity
Categories: Unusual Rip-Off
4, Report:
#1118891
Posted Date:
Jan 28 2014
AUM American Utility Management Unbelievable charges! Oak Brook Illinois
I have never seen a water bill so high in my life. My bill is caculated on some crazy algorithm based on square footage and people living in the unit. So, I'm only one person in an 1100 sq. ft. apartment. My water usage, trash, and pest control (which I have yet to see anyone ...
Entity
Categories: Utility Companies
5, Report:
#955550
Posted Date:
Feb 09 2013
![](https://www.ripoffreports.com/report-images/45*34/docs/c312e515-7e37-44d7-8a66-5c525d7a499a.png)
AUM American Utility Management Water Bill Ripoff Carol Stream , Illinois
I am trying to understand how can a water/sewer/trash bill can go from an average of $35 per month to over $50 per month. ( $50.09 for August and $58.24 for September). Now my water/sewer bill is as much as electricity and gas bill combined.
I understand their billing practices and...
Entity
Categories: Utility Companies
6, Report:
#960294
Posted Date:
Nov 01 2012
![](https://www.ripoffreports.com/report-images/45*34/docs/4ab24f7d-967e-4ec9-912b-af9a8d207b12.png)
American Utility Management AUM, A. U. M. American Utility Management of Oak Brook, Ill. and Concord Management Ltd of Maitland, Fla Oak Brook, Illinois
If you are familiar with this blog site http://aumsucks.blogspot.com// or even if you bother to read about our adventures with AUM at our Nautilus Cove Condo in Panama City Beach, Fla, you will know or find out that AUM was fired as our utility billing firm 4 years ago this December...
Entity
Categories: Miscellaneous Companies
7, Report:
#960288
Posted Date:
Oct 26 2012
Carlton Fields, PA Case number cites on blog is totally incorrect, firm ignored requests for correct information West Palm Beach, Florida
Here is my complaint to the Florida Bar about Carlton Fields, P.A.
=============================================
Thursday, October 25, 2012
Adria E. Quintela
Chief Branch Discipline Counsel, Florida Bar
Lake Shore Plaza II
1300 Concord Terrace Suite 130
Sunrise, FL 33323
RE:...
Entity
Categories: Advertising / Deceptive
8, Report:
#670887
Posted Date:
Mar 02 2012
American Utility Management AUM billing,scam,overbilling,lying Oak Brook, Illinois
American Utility Management (AUM) provides the billing for our complex, which is owned by Village Green Companies. Like others who have filed reports about AUM's shady billing practices, I've found that AUM refuses to provide any details regarding how they arrive at customer bills. ...
Entity
Categories: Utility Companies
9, Report:
#639454
Posted Date:
Sep 10 2010
American Utility Management AUM Duck, Duck, LATE FEE! Hinsdale, Internet
It appears I am not the only one with an AUM American Utility Management problem.Like the other complaints filed on this website, as well as others, I have been ripped off by AUM American Utility Management. I have spent months and months, and hours upon hours filing complaints with...
Entity
Categories: Utility Companies
10, Report:
#543319
Posted Date:
Dec 22 2009
American Utility Management ,AUM, AUM-Inc Flaud billing and rate hikes Fresno, California
I moved into my apartment in October of 2008. Each month since AUM has billed for trash, sewer and water. Each month following the bills have increased from a few cents to several dollars. The first bills I was recieving ranged from $17.00 - $18.00. No problem.&nbs...
Entity
Categories: Utility Companies
11, Report:
#538992
Posted Date:
Dec 14 2009
American Utility Management (AUM) AUM Billing Thieves Hinsdale, Illinois
I too am dealing with this bogus 3rd party billing company and their rude customer service. For over a year and half, I have used online banking. All of a sudden, for the past two months, they haven't received payment on time. How are they the only company who...
Entity
Categories: Utility Companies
12, Report:
#480481
Posted Date:
Aug 18 2009
American Utility Management, AUM - Why I Don't Trust American Utility Management Santa Clara, California
Part 1. Text of my original complaint to BBB, submitted months after getting nowhere with AUM
The Better Business Bureau of Chicago & Northern Illinois330 North Wabash Ave., Suite 2006Chicago, IL 6064931 March 2009Dear BBB, I am bringing to your attentio...
Entity
Categories: Liars, Utility Companies
13, Report:
#453931
Posted Date:
May 22 2009
American Utility Management, Inc. Monthly rental apartment bill for water, trash and sewer is too high. Scottsdale Arizona
Since I moved to this apartment August 2008, my monthly water, trash and sewer bill is between $80 to $100 per month. I sent email and made several calls but the answer I got was I am being billed according to the size of the apartment and total number of occupants. The apartment is...
Entity
Categories: Questionable Activities
14, Report:
#319230
Posted Date:
Jan 01 2009
American Utility Management (AUM) Employees so dumb they make rocks look smart! Hillside Illinois
20 other firms change my address with no problem but there is always one moron you have to contend with. This AUM company insists that the post office software they use is telling them the address of my mail receiving service isn't correct so they can't change my address. I don't ...
Entity
Categories: Utility Companies