1, Report:
#1359315
Posted Date:
Mar 02 2017
Brighthouse networks Spectrum pinged my credit card every day until they found money. Florida
On February 13 we had to contact brighthouse in regard to our bill.. we set up a payment arrangement where my son was going to pay $452.00 on the 17th and another $257.00 on March 8 on my card. On February 24, i went to go on vacation for the Daytona 500. I checked my bank account...
Entity
Categories: Cable TV
2, Report:
#1232208
Posted Date:
May 29 2015
Brighthouse networks tampa bay area Brighthouse Fraud. Scam. Wrongful charges. No refund or adequate credits Palmetto Nationwide
March 18,2015. Went into the physical address for Brighthouse cable on Sr 64. I wanted to lower my bill. I removed all premium television stations at this time. I have autopay set up so I didn't notice I was being billed for more premium stations than I had before until may 19...
Entity
Categories: Internet Service Providers
3, Report:
#1213682
Posted Date:
Mar 06 2015
Xcelerate Networks: Directv (it's their internet/tv stream) & The Motive Group (they own Xcelerate Networks) Quality of service declined in under 10 months Birmingham Alabama
I live in an apartment that was forced to convert from Brighthouse Networks (cable tv/internet) to Xcelerate Networks (essentially Directv) with the promise of faster internet speeds and better tv at a lower price. At first this seemed to be only a minor embellishment as it worked p...
Entity
Categories: Cable Companies
4, Report:
#1183340
Posted Date:
Oct 17 2014
Sutherland Global Services Refuses to issue my final paycheck Rochester New York
I applied to work for Sutherland Global Serivces because the gentleman, Andrew Ferguson, who contacted me for an interview really made me feel as if I would be a part of a family and not just another person on payroll. He would also be my boss. Sutherland hires people to work from h...
Entity
Categories: Customer
5, Report:
#1178533
Posted Date:
Sep 23 2014
brighthouse networks internet provider cable Trespassing distructsion of property cabel 16 feet off the easement and no contract filed with Lake county cabel nerver put undergroung today9/22/2014 cabel inside house all cut apart about 6000ft never fixed filed a report with Pam Bondi brighthouse gave me a fake e-mail address an a number that no one has returned my call because Cathy smith don't work there anymore Clermont Florida
At the end of 2005 Brighthouse networks dug a trench 3ft deep and all the way across my front yard, they started on the west side of my driveway, dug under the driveway an dug under the driveway on the east side also, and this was done when i was at work, but when i got home about 7...
Entity
Categories: Civil Rights Violators
6, Report:
#1086843
Posted Date:
Sep 24 2013
Bright House Networks New Smyrna Beach Only Cable TV Provider Charging For Services That Do Not Work DeLand Florida
I have been a resident of New Smyrna Beach for over twenty five years...We have had issuesWith Brighthouse Networks for several months.. They have sent several techs out to fix the problem...It was never fixed..... I decided to go to the top.... I sent an email t...
Entity
Categories: Cable TV
7, Report:
#920883
Posted Date:
Aug 01 2012
Brighthouse Networks ongoing phone problem Livonia, Michigan
For about the last two months, I've been experiencing a recurring home phone problem. For one number, and one number only, caller ID displays the phone number with the area code. Then the area code is dropped and then returns. It could be there for several days, th...
Entity
Categories: Telephones
8, Report:
#919323
Posted Date:
Jul 30 2012
Brighthouse Networks Tampa Bay Brighthouse unfair business practice brooksville, Florida
I have been a customer of Brighthouse for as long as I can remember. Actually I have been the ideal customer, always paid my bill ontime, never complained. Recently I relocated to a subdivision where brighthouse is not offered. ...
Entity
Categories: Cable TV
9, Report:
#884420
Posted Date:
May 18 2012
Brighthouse Networks Horrific Service, Promises Not Kept, Rude Treatment Internet
Well:Brighthouse has, over the last year, failed miserably in their obligations to provide service. Our cable was installed in May of 2011. On June 1st, our first call to repair was placed. The tech came and found that, inaccurately, our new HDTV was at fault. &nbs...
Entity
Categories: Cable TV
10, Report:
#834789
Posted Date:
Feb 06 2012
Brighthouse Networks Florida customer service, deceitful advertising, Internet, Florida
I have never complained about a company. But, the service I have received in the last month has reached it to the point that I have decided to let others know what to expect from Bright house networks customer service. I am a home office user and regularly work out of my home for th...
Entity
Categories: Cable TV
11, Report:
#735488
Posted Date:
Jun 01 2011
Brighthouse Networks of Central Florida Horrible Communication Company Sanford, Florida
We had service with Brighthouse Networks for several years, and during the past couple years, their service went in the toilet, as they continued to raise our rates (this was after Time Warner sold the company). First, there were the continuous outages of internet and phone.&n...
Entity
Categories: Cable TV
12, Report:
#702660
Posted Date:
Mar 04 2011
Brighthouse Networks The WORST internet and cable service St. Petersburg, Florida
We began with Brighthouse in early 2000. When the HDTV scam began, (as we all know, none of this was true and cable continues to work on the old clunker TV's) we decided we had better get a new TV so we wouldn't lose cable. After we bought a large flat sc...
Entity
Categories: Cable TV
13, Report:
#639071
Posted Date:
Sep 09 2010
Brighthouse Networks failed to deliver on service, called me a liar, completely uninterested in me as a customer Internet
I am writing to express my frustration, anger and now
disgust at the level of service given to me in the last 24 hours or so.I am a brighthouse networks account holder at two homes in
Florida, spending close to $4k a year for your services. At my home in Rockledge, I have had prob...
Entity
Categories: Cable TV
14, Report:
#615474
Posted Date:
Jun 20 2010
Brighthouse Networks Matt, Tech # 0062, his tech mang. Boss, chris, another manger, came out with another tech after the incident, his name was mike! have struggled for help with them for over 2 and 1/2 years, finally,when i thought we had it all sorted out, my new toshiba satalite 17 inch laptop was stole that day they were the one s who came Brandon, Florida
As i stated abve, on june 9 th , i allowed brighthouse into my home i missed them by 15 minuts, and my laptop ,new toshiba computer was stolen that day, we have never had a episode untill that day, the techs number was 0062, his name was matt, butt i didnt get his ID, the day before...
Entity
Categories: Cable TV
15, Report:
#584470
Posted Date:
Mar 23 2010
![](https://www.ripoffreports.com/report-images/45*34/docs/e7324b00-edfe-4b41-ac32-0b7039e6ac1d.png)
Bright House Networks ,Time Warner Cable Knight Enterprise BrightHouse Knight Enterprise Destroyed my home Internet
I called BrightHouse to come out and do an internet install in my mobile home. The tech that shows up is from Knight Enterprise his name is Robert strange. He asks if he can do the install in the back of the home and I tell him that the only thing back there is a bathroom and my son...
Entity
Categories: Internet
16, Report:
#550483
Posted Date:
Jan 06 2010
Central Florida Brighthouse Networks Buyer Beware watch your bill closely edgewater, Florida
Buyer Beware... look at your monthly statement, on your cable bill every month, my bill kept going up and up with Brighthouse Networks, I finally got in touch with a human that informed me that I have been calling 411 every month on the same day at the same time, uhhh NOT-- I am at ...
Entity
Categories: Cable TV
17, Report:
#522524
Posted Date:
Nov 11 2009
Brighthouse Networks They have been to my home at least 8 times in 6 months to try and fix the macro-blocking that keeps happening while watching tv and it never gets fixed. The picture still freezes up constantly. Internet
Brighthouse cable tv has been out to my home at least 8 times in a six month period to try and fix the macro-blocking (tv picture freezes up) issue. It has never been fixed and they keep coming up with excuses. Every technician has a different opinion and yet nobody can fix it. It i...
Entity
Categories: Cable TV
18, Report:
#503489
Posted Date:
Oct 03 2009
Central Florida Brighthouse Networks They have monopoply on cable service we have no choice. Service is non existant. When cable goes out, they take the phones off the hook. Keep rasing prices even though 60% of the time we have able Orlando, Florida
Brighthouse networks is the only cable company in the area so we have no choice. The cable goes out constantly and when it does you are unable to find out an answer why or when it is estimated to be back on because they apparently take the phone off the hoodk. Customer s...
Entity
Categories: Cable TV
19, Report:
#460402
Posted Date:
Jun 10 2009
Brighthouse Networks service outage frequently and no phone for emergency calls Brandon Florida
I am very unsatisfied with the services Brighthouse networks Provides. This week alone my cable has gone out numerous times over 2 days along with phone and internet. I have a sick baby and need to have a phone to be able to call for help if I need to. I am low income and cannot ...
Entity
Categories: Cable Companies
20, Report:
#361061
Posted Date:
Feb 18 2009
Brighthouse Networks HD, HD DVR, Digital TV service Macro blocking, cannot repair for over 1 year, not issueing credits, ripoff Riverview Florida
On or about Aprial 15, 2007, I decided to add digital TV service through Brighthouse networks Tampabay and ordered HD DVR & HD service with the digital pakage. a few days later as we were watching TV the picture started breaking up & freezing to where can't see the picture or unders...
Entity
Categories: Cable TV
21, Report:
#281779
Posted Date:
Jan 18 2009
CENTRAL FLORIDA CABLE COMMUNICATIONS broke my queen size cherry wood sleigh bed Florida
Brighthouse network sent a technician to my condo to set up my digital phone. He needed to get behind my bed to the wall jack. He pulled on the footboard of my queen size cherry wood sleigh bed and ripped the bed frame apart. I called a CSR with Brighthouse networks from my cell pho...
Entity
Categories: Cable TV
22, Report:
#413354
Posted Date:
Jan 18 2009
Brighthouse Networks RoadRunner Internet is a Scam Bradenton Florida
I have been a RoadRunner Customer for 6 years and the price has never stopped rising. First you sign up with a 6 month deal for $29.95/month and then it increases to $34.95/month, no big deal, well it wasn't for 3 years until they raised the price again. It's now $39.95, understanda...
Entity
Categories: Cable TV
23, Report:
#238258
Posted Date:
Jan 02 2009
ADT Security Systems Locktite Security Breeches contract and still won't release us financially Ripoff Atlanta Georgia
Please see letter sent to dealer below, we have since caleld him, been hung up on and filed a better business bureau report. We simply want out of the contract without the fee. ADT and Locktite breached the contract and we want out.
Dear Mr. Hagan,
I am writing this letter o...
Entity
Categories: Security Services
24, Report:
#382003
Posted Date:
Oct 20 2008
Bank Of America Incorrectly Overdrafted Tampa Florida
On Tuesday October 14th, I made my last transaction for the week for Brighthouse Networks for 100.51. When I checked my account online it showed that I had $7.57 available in my account. When I checked my account on Wednesday October 15, my account had a negative balance of $-12.84....
Entity
Categories: Banks
25, Report:
#381994
Posted Date:
Oct 16 2008
Bank Of America InCorrect Overdraft Practices Tampa Florida
On Tuesday October 14th, I made my last transaction for the week for Brighthouse Networks for 100.51. When I checked my account online it showed that I had $7.57 available in my account. When I checked my account on Wednesday October 15, my account had a negative balance of $-12.84....
Entity
Categories: Banks