1, Report:
#1508193
Posted Date:
May 20 2021
DELL INC. SELLING DEFECTIVE HARDWARE... LAPTOP IS FALLING APART IN LESS THAN A YEAR ROCK ROUND TEXAS
On oct 27 2020 i bought a DELL LAPTOP for 825 dollars, i got dell because it was the one that offered the specs nedeed for classes. I should have seen the red flags from the beginning. It took 3 months to be able to register the laptop, some error bestbuy and dell had. by december i...
Entity
Categories: Laptop
2, Report:
#1506160
Posted Date:
Mar 18 2021
Randy Moore Sale of a Machine that Cannot Be Upgraded Round Rock Texas
In Aug 2019 I purchased a Dell XPS 3890 with 32GB RAM. I did so by talking to a Dell sales representative on the phone. In doing so, I conveyed that I will eventually upgrade the machine to 64GB RAM and that the machine needed to allow for this.
What was delivered was a 32GB RAM mac...
Entity
Categories: Computer Technical Support
3, Report:
#1498612
Posted Date:
Aug 10 2020
Dell,inc Dell Marketing L.P. sold me Dell business Microsoft 365 software subscription- then for 2 years charged account but did not give the service and then denied they did it Round Rock Texas
I bought a Dell laptop for our small business in Oct/2018 along with Microsoft 365 Business subscription. At the end of September, the subscription fee was deducted from account. Around November I started getting pop up on all Microsoft apps saying subscription expired. Over the mon...
Entity
Categories: Software
4, Report:
#1494100
Posted Date:
Apr 17 2020
Dell Inc Dell Computers Advertised capability that they now say isn't a feature. Also won't refund because monitor died shortly after warranty(but within months of purchase) Round Rock TX
Bottom line up front:
Dell advertised their P2719HC monitor as a monitor that you can hook up to your computer with one USB C cable and get all the functionality of having multiple cables hooked up. I bought it, it worked for several months, then died. They sent me 2 replacement...
Entity
Categories: computers, Electronics, electronics
5, Report:
#1471852
Posted Date:
Jan 21 2019
Dell Technologies Dell, Inc. Dell Computers Dell TVs Dell EMC Repeatedly Lied, Did not Honor Verbal Promises, Cost Me in Excess of $400 due to Gross Negligence and not Making Scheduled Delivery of Product (3 Scheduled Deliveries and 3 days Less than 2 Months to Finally Receive), Shipped Wrong Product, Has Still Not Delivered All Products - Ordered for 6 Weeks
I can’t stress enough how TERRIBLE a company DELL is. Dell REPEATEDLY LIED to me from their managers on down, not returning calls as promised. A manager promised me on the phone a $100 coupon but then only processed a $50 coupon, despite costing me hundreds of do...
Entity
Categories: Computer Manufactures, Electronics, TVs & VCRs, Delivery, Corporate Fraud, Customer service
7, Report:
#1345822
Posted Date:
Dec 27 2016
Dell Computers, Dell, or Dell, Inc. Company Sells Defective Laptops They Cannot Fix Round Rock, Texas Nationwide
After you read my complaint, please search on the web for my exact problem...thousands of identical experiences come up! Say NO to Dell!! Poor company.
My wife and I bought a laptop from this company. Within 1 month, the computer's web camera would only show black (didn't work...
Entity
Categories: Computer Fraud
8, Report:
#1340836
Posted Date:
Dec 01 2016
Dell Inc Dell Bait and Switch Nationwide
Dell advertised their Day 6 Doorbuster - additional 20% off ALL Alienware Outlet Desktops
I watched the computer I wanted for 4 days, logged in an hour before the sale started to keep an eye on it. Added to my cart at 2:05 no discount. removed, refreshed, re-added, no di...
Entity
Categories: Computer Stores
9, Report:
#1323481
Posted Date:
Aug 19 2016
Dell Inc. Failed to provide warranty support Round Rock Texas
I purchased a new computer (8/2015) last year that came pre-installed with Microsoft Office and Windows and had issues within two weeks of having it. A technician changed the mother board on my new Dell desktop as this is what he said the problem was, and no sooner than he left my c...
Entity
Categories: Computer Service & Repair
10, Report:
#1315980
Posted Date:
Jul 10 2016
Dell Inc Dell.com, www.dell.com, Dell xPS8900, Dell Technologies Lemon Dell XPS desktop computer, had problems and issues within 2 weeks, they sent a refurbished monitor and refused to fix the real issue, cpu keeps crashing, Windows 8.1 disappeared Round Rock North Carolina
Within two weeks of receiving my Dell XPS 8900 in September 2015 I started having issues. Windows 10 kept started crashing. After talking with tech support I removed Windows 10 and installed Windows 8.1.Two weeks later I turn on the computer because the monitor started flashing. The...
Entity
Categories: Computer Manufaturers
11, Report:
#1305948
Posted Date:
May 17 2016
Dell Inc DELL .COM ROUND ROCK Texas
It is related to refund issue i have with Dell.com. I purchased Bose System worth $600+ tax from dell.com. I used my Credit card worth $250+tax and Dell Certificate from AMEX rewards worth $350 for the purchase of bose Sound system from Dell.com. I didnot like the product and i retu...
Entity
Categories: Customer
12, Report:
#1300797
Posted Date:
Apr 20 2016
Dell Inc. Dell Marketing, Dell Computer Bait & Switch, Refused to make good on their mistakes. Internet
I received an email from Dell with a very aggressive price reduction for their XPS8900 desktop computers, only valid for a 24 hour period. The coupon code was for an extra $250 off the price, which was already reduced, by about $50 already.
I ordered the computer, choosing the fas...
Entity
Categories: Computer Manufaturers
13, Report:
#1275141
Posted Date:
Dec 19 2015
Dell Delayed product, Canceled Product, Bad Customer Service Nationwide
A Modern Day Grinch that Steals ChristmasMost of us grew up with the story of the green furry creature that hates Christmas and steals all the presents away from families. Well, I never fathomed that a major name company would out right act as the Grinch, but this year I was proven ...
Entity
Categories: Computer Stores
14, Report:
#1167036
Posted Date:
Aug 03 2014
PC Experts 247 LLC Duped into believing they were AVG Internet
I had an issue with my computer (hacked) and AVG would not install. I contacted what I thought was AVG US. The technician identified himself as AVG tech support (complete with id number/name) and proceeded to repair my computer after I paid $159.95 for what I thought was an an...
Entity
Categories: Computer Service & Repair
15, Report:
#1084163
Posted Date:
Jun 20 2014
Apex Systems Inc; Dell Inc.; Colleen Campbel Deceptive Hiring Practices Nashville Tennessee
I'm not sure if this is a story you are interested in but sitting back and doing nothing does not seem like the right thing to do. Back on April 25th I was contacted by Colleen Campbell of Apex Systems about a help desk position at Dell and she requested that I send in my resume. I ...
Entity
Categories: Unusual Rip-Off
16, Report:
#1128372
Posted Date:
Mar 05 2014
Dell Inc. Worst consumer experience ever Round Rock Texas
From the start. I pruchaced a dell laptop in july 2013. When shopping I wanted Windows 7 but all DELL was selling at that time was Win 8 so I let them talk me into it. After a week of problems I called to return it, but they offered a 100.00 off to give it another try, I did get use...
Entity
Categories: Computer Service & Repair
17, Report:
#1108145
Posted Date:
Dec 19 2013
Dell inc 20 hours later and 18 reps XPS 12 not working properly and can't get help texas city texas
i received my XPS 12 January 2013 and in August the laptop, slowed down, touch screen froze and the flip screen would turn wildly. In fact I place my 5 year old mac in a side to side test (logging into my email) the old mac blew XPS 12 away. My first call to ...
Entity
Categories: Computer Manufaturers
18, Report:
#1075671
Posted Date:
Aug 14 2013
Dell Inc I Wouldn't Buy a New Dell Laptop Even for FREE!!! The Labor And Time To Fix It Is Costly!!! Austin, Texas
I won't go into detail telling you what garbage Dell laptops are...in my opinion of course, and how they don't stand behind their products. Mine was defective from the day I received it. Later events made me wonder if it was refurbished to begin with. Anyway, my DRAMA with them we...
Entity
Categories: Computer Marketing Companies
19, Report:
#975317
Posted Date:
Nov 29 2012
Dell Corporation Dell, Inc. Black Friday Bait and Switch for Inspiron 14z Round Rock, Texas
I ordered an Inspiron 14z as part of the Black Friday sales on the web.
Within a day or two they sent me a letter telling me that they oversold that model laptop, and they were going to upgrade me with the Inspiron 15. Not the 15z or 15R, just the 15. Although the two...
Entity
Categories: Computer Manufaturers
20, Report:
#974699
Posted Date:
Nov 28 2012
Dell, Inc. Dell Consumer Bait and switch, Credit Card Fraud Round Rock, Texas
I ordered an advertised Black Friday (11/23/12) special for an Inspiron 14z Ultrabook for $299.99 (retail 599.99). I ordered it exactly at midnight EST and it took about 30 minutes to check out. I realize the Dell website was slammed and they must have sold a lot of thes...
Entity
Categories: Computer Manufaturers
21, Report:
#879040
Posted Date:
Oct 24 2012
Dell Inc. Tech support couldn't fix my problem so I had to get and pay for local support. Round Rock, Texas
I bought a new dell computer on 6-13-2011. When I received it there several problems, windows update wouldn't install all the updates, adobe flash player wouldn't stay installed, date and time couldn't be locked in. Also the cd/dvd drive rom didn't function.I called tech...
Entity
Categories: Computer Manufactures
22, Report:
#862381
Posted Date:
Apr 02 2012
Dell Inc Dell Computer - Fraudulent Business Practices - Senior Operations Analyst Acknowledges Poor Quality Control Round Rock, Texas
Dell Computer ~ Fraudulent Business Practices ~ Senior Operations Analyst Acknowledges Poor Quality ControlBy Ken GarneauCaveat Emptor~let the buyer beware. In a world of technology, large corporations, telecommunications, the sales and service process has broken down dramatically. ...
Entity
Categories: Computer Dealers
23, Report:
#861562
Posted Date:
Apr 01 2012
Dell, Inc. Dell Computers Dell Alienware M17XR3 Lemon but cant get anyone how can help!! Maple Grove, Minnesota
In August of 2011 we purchased an Alienware M17XR3 laptop for $3,200.00. The main use of this laptop was to play internet games for our teenage son. At the time of purchase we also paid for 3 years of hardware support where a technician would come to your hom...
Entity
Categories: Computer Service & Repair
24, Report:
#856439
Posted Date:
Mar 20 2012
Dell, Inc. Refused to replace or refund a LEMON Round Rock, Texas
I have spent over $3200 in the last 16 months on an originally priced about $1500 laptop and printer from Dell (forwarranties, battery, new parts they said I needed, upgrades, etc) that I logged over 32 service calls starting since the computer was 67 days old! No matter how many ti...
Entity
Categories: Computer Help Desk
25, Report:
#844949
Posted Date:
Feb 29 2012
Katherine Titus Taylor Dell Inc, Katherine Titus Taylor, owe us $12,500, for a matchmaking fees! Street Address: 102 Bob Estes Cove City: Round Roc, Texas
First Name:Katherine Last Name,Titus-Taylor,Nick name:Katie, Work for Dell Inc, Round Rock, Texas: Please deposite in our account $12,500, per our agreement, for matchmaking work. 2) Sorry that Matt rejected you. He had no chemistry with you. Physical chemistry is no...
Entity
Categories: Dating Services