1, Report:
#529151
Posted Date:
Dec 02 2009
Hughes Net - Hughes Network Systems, LLC - Direcway Hughes Network Systems -- Very Poor Customer Service, Internet
Hughesnet has an arrogant attitude and is not user friendly!! Trying to get information using their website is a lengthy and annoying process. Even with my client number, my phone number, and my serial number for their equipment, it took almost an hour to sign in to their site.
Wh...
Entity
Categories: Satellite Dish Companies
2, Report:
#504728
Posted Date:
Nov 12 2009
Hughes Network Systems, HughesNet, Direcway Hughes Network Systems, LLC. HughesNet = Snooze.net: Overpriced and Underdelivers and Robs You When You Cancel Internet, Internet
I've been using HughesNet for about a year. I've had to call technical support on many occasions because I just couldn't access the Internet ... pages never completely loaded, extremely slow page loads. I performed many of their speed tests and they were always much slow...
Entity
Categories: Internet Service Providers
3, Report:
#178070
Posted Date:
Feb 25 2006
Direcway, Hughes Network Systems fraudulent billing Ripoff Germantown Maryland
I had DirecPC one way satellite internet service for five years. On October 6, 2005, I called to cancel my account. After over 2 hours on the phone and being hung up on once, the rep told me she finally found my account and cancelled it. Feeling uneasy about the experience, I als...
Entity
Categories: Internet Service Providers
4, Report:
#169879
Posted Date:
Jan 26 2006
DirecWay - Hughes Network Systems False Advertising Bait and Switch RIPOFF Germantown Maryland
As of 30 December 2005, DirecWay advertises to its users that they can upgrade from Home (to Professional for $69.99/mo.
When you call DirecWay, they tell you that the upgrade is only for users of DirecWay 7000. Other users must pay $89.99/mo.
Nowhere in any of their advertis...
Entity
Categories: Internet Services
5, Report:
#126725
Posted Date:
Jan 10 2005
DirecWay Hughes Network Systems Fraudulent representation of internet speeds, refusal to refund $560 installation costs Germantown Maryland
This is the worst internet service money can buy. They totally misrepresent the connection speeds users will experience - and then disclaim any responsibility in their service agreements. They sell higher end packages that provide higher speeds despite the fact that all users expe...
Entity
Categories: Internet Services