1, Report:
#1350510
Posted Date:
Jan 18 2017
First American Home Protection Paid Huge Premium, & many fees to get Nothing! Van Nuys California
I am 69 years old and I was sold high premium Home waranty, and then when (in July 2016) I needed the service for the central air conditioning I was sent someone who could not work on the unit(was not trained). Then another who did not know what to do. Then I was tol...
Entity
First American Home Protection
Categories: Warranty Companies
2, Report:
#1178371
Posted Date:
Sep 22 2014
First American Home Protection Poor customer service Van Nuys California Nationwide
I have a home warranty with First American. I have had three service requests and I have had an issue with each one.
1. On the first request, I had an issue with my stove top. I was assigned Farley's Fast Rite. They called me while I was at work and wanted to go out. ...
Entity
First American Home Protection
Categories: Warranty Companies
3, Report:
#1106485
Posted Date:
Apr 09 2014
First American Home Buyers Protection , home warranty Home Warranty from First American Sucks! Van Nuys California
To say First American home protection SUCKS is an understatement.....they claim that they are about service, value and integrity and they have NONE of these qualities / attributes...STAY AWAY FROM THEM....
My heating system broke down last night and I woke up to a cold downstairs. C...
Entity
First American Home Buyers Protection
Categories: Home Warranty Companies
4, Report:
#1103227
Posted Date:
Nov 30 2013
First American Home Warranty First American Home Warranty Protection Plan What they don't tell you about First American Home Protection Van Nuys California
My fisrt complaint is that First American advertise that they are a 24 hour 365 day a week company. I thought that meant that is I had need for a technician to service an appliance I could get the help I needed any day. What they didn't tell me was the 24hour 365 day service i...
Entity
First American Home Warranty
Categories: Warranty Companies
5, Report:
#1061808
Posted Date:
Jun 25 2013
First American Home Protection Total incompetence Memphis Tennessee
Had the plumbing start to back up and water was running out of the bathroom into a bedroom. Called First American for service. They said they would get back to me within 3-4 hours. They finally called me back 10 hours later!
I had no choice but hire a plumber on my own; we...
Entity
First American Home Protection
Categories: Warranty Companies
6, Report:
#610634
Posted Date:
Jun 05 2010
First American Home Buyers Protection Corporation Company incorrectly accused me of installing a component to my HVAC unit to avoid having to pay the claim. Van Nuys, California
The first contractor that First American sent to my 2 year old home, which I bought 9 months ago, lied and documented that the my HVAC units were incorrectly installed and that they did not have the liquid line driers installed. The result was that First American denied the cl...
Entity
First American Home Buyers Protection Corporation
Categories: Heating, Cooling & Ventilation
7, Report:
#408060
Posted Date:
Jan 05 2009
First American Home Protection No hot water for days! Van Nuys California
I am a Realtor whose client is also my sister. She has a home warranty with First American Home Protection and has renewed for the last couple of years since she moved into her condo. Saturday, December 27th, my sister called the warranty company because she woke with no hot water...
Entity
First American Home Protection
Categories: Home Warranty Companies
8, Report:
#341570
Posted Date:
Jun 18 2008
First American Home Protection Corporation Non-service I have owned the home 2 weeks and made no claim whatsoever, yet they are billing me for a previous claim Santa Rosa California
We have owned our home for less than two weeks, yet First American Home Buyers Protection Corporation is billing us for a claim from months before. I thought a simple phone call would fix set things straight. Well on my first call, I was hung up on. On my second call, I was told ...
Entity
First American Home Protection Corporation
Categories: Home Warranty Companies
9, Report:
#202673
Posted Date:
Jul 24 2006
First American Home Buyers Protection ripoff dishonest rude deceptive sarcastic ridiculous liars Van Nuys California
I called first american on 7/5/2006 to file only my 2nd claim in 5 years. My claim was denied on 7/24/2006. Here is my story:
I called for my furnace which was leaking due to the A/C. First american could not find a contractor in my area to come out to diagnose the problem.
...
Entity
First American Home Warranty
Categories: Home Warranty Companies
10, Report:
#201171
Posted Date:
Jul 15 2006
First American Home Protection Corporation Ripoff Deceptive Business Practices Santa Rosa California
A/C went out 6/10. Called First American. Tech from Premier Air Conditioning (4111 E Highway 80, Mesquite, TX 75150,(972) 285-8400) came out and tried to fix copressor. A/C went out 6/11. Called First American and Premier. Premier Tech called back on 6/12, stating that external...
Entity
First American Home Protection Corporation
Categories: Warranty Companies
11, Report:
#145542
Posted Date:
Jun 09 2005
First American Home Protection ripoff of replacement of AC unit Van Nuys California
We purchased a 35+ year old home a couple years ago with the FA warranty. We continued the policy because both the inside and outside AC/heating units were original!!! We knew they were on their last leg. After several sucessful calls and repait to the unit, the A/C finally died.
...
Entity
First American Home Protection
Categories: Home Warranty Companies
12, Report:
#102770
Posted Date:
Aug 09 2004
First American Home Buyers Protection rip-off! Lied, lied, and lied again! Never repaired A/C! Van Nuys, California
In March, 2004 we had A/C problems and a company was sent out to repair it. They, American Service Technicians, in Humble, TX refused to enter our attic to work on the unit and insisted it only needed freon added. My husband finally got them to also replace a worn out contact.
S...
Entity
First American Home Buyers Protection
Categories: Home Warranty Companies
