1, Report:
#1524260
Posted Date:
Jan 31 2023
General RV, Ocala Frank Murray Frank Maslanka Over 32 days with no status or follow up Ocala Florida
Update: 1/30/2023
Summary
I dropped off my RV December 30, 2022 and it has been over four weeks that I have not received an update and the service representative (Kevin) nor senior staff (Frank) have answered or returned my phone calls.
Details
I dropped off my Class B on December 3...
Entity
Categories: RV Dealers, RV Parts & Accessories, RV Repair Centers
2, Report:
#1500602
Posted Date:
Oct 16 2020
General RV Birch Run RV Repair going on 3 months without completion Birch Run MI
RV Repair needed: Replace slide out flooring and topper, realign slide out. Replace AC control board :
Monday, June 29: Showed up at General RV, Birch Run for repairs. Appointment made for 9AM, Thursday, July 2.
Thursday, July 2: Showed up for appointment. Waited about ½ hour...
Entity
Categories: RV Repair Centers
3, Report:
#1483127
Posted Date:
Aug 07 2019
General RV Orange Park, Florida Failed to disclose Laundry List of Issues of the Used 1 owner 2018 Thor Class A I purchased Orange Park Florida
I am a Combat Disabled Veteran and purchased a 2018 Used Class A from this company! They failed to disclose the laundry list of nightmare issues the coach had and only told me that the first owners traded it in because they wanted something bigger! I was blinded by first time buyer ...
Entity
Categories: RV Dealers
4, Report:
#1442815
Posted Date:
May 14 2018
General RV Center Took my money Huntley il
I went in to your Huntley, IL location in 2016 and Paid in full for a brand new Camper. You delivered it to my camp sit and I have not been able to get any service or warranty work scene then. I have called this location many times and get the run around. I was told because I ...
Entity
Categories: Auto Insurance, RV Dealers, RV Parts & Accessories, RV Repair Centers
5, Report:
#1440092
Posted Date:
May 11 2018
General RV Failure to Disclose Dry Rot in RV Birch Run Michigan
On 30 April 2016 I purchased a 2009, 31 foot class C Four Winds Chateau for $59,567.30 from General RV in Birch Run, Michigan. On 23 January 2017 I noticed some delaminating on the side of the coach between the door and slide out while in Florida. I had a licensed RV Tec...
Entity
Categories: RV Dealers
6, Report:
#1439969
Posted Date:
Apr 24 2018
General RV Center Cen Salisoski Kris Kilpatrick Threatened us to purchase an RV we did not want HUNTLEY IL
We are close to our 80's and we on a fixed budget. We cannot afford to pay for something we can't use. This is about the motor home we did not want and were forced by threats to buy from General RV in Huntley, IL. The reason we changed our minds about buying the motor home was that ...
Entity
Categories: Fraud
7, Report:
#1413771
Posted Date:
Nov 28 2017
General RV Center General RV They lied They contradicted They ripped us off Canton Ohio
My husband and I purchased a fifth wheeler from general RV on October, 31st, 2015 and are very disappointed with their customer services. General RV promised us a thermal package to be added to the price of our purchased and we came to find out that this thermal package does not exi...
Entity
Categories: RV Dealers
8, Report:
#1383817
Posted Date:
Jul 07 2017
General RV General RV - Canton Ohio Customer service and service department fails. North Canton Nationwide
Update from latest service - unit dropped off on 6-12-17 and told it would take a week and a half. After several calls to General Rv (some returned and some ignored by people who obviously believe they are too important to return calls from paying customers) my husband has been yell...
Entity
Categories: RV Repair Centers
9, Report:
#1381353
Posted Date:
Jun 27 2017
OptimumRV Zero customer satisfaction, Liars and cheats! Never do business with this company! Ocala Florida
How can I start as this has been such an ordeal it has actually taken a toll on my health. Going to the doctor tomorrow as my blood pressure has skyrocketed since doing business with Optimum RV in Ocala, FL. Let me start by when I was searching the internet for a used travel trailer...
Entity
Categories: RV Dealers
10, Report:
#1372463
Posted Date:
May 10 2017
General RV GeneralRV Tampa Michigan Bryan Beck General RV 2016 Thor Palazzo 5 months later No tags No Title Incorrect Odometer BUYER BEWARE!!! Wixom Michigan
GENERAL RV BUYER BEWARE ! Horrible customer service and unethical business practices. If you can help, please contact us, we are exasperated and amazed at the lack of response from General RV.
We purchased a used 2016 Thor Palazzo from General RV in Dec 2016 and as of now NO TIT...
Entity
Categories: RV Dealers
11, Report:
#1360627
Posted Date:
Mar 09 2017
General RV Orange Park, FL Service Department must be up to no good Orange Park Florida
I love my RV, its my second from General RV, however the service at Orange Park, FL is terrible. I want to share this to protect future consumers. DO NOT SERVICE YOUR RV AT ORANGE PARK GENERAL RV.My first RV was a Thor, it was fun, entry level. It had some minor issues, but the bigg...
Entity
Categories: RV Repair Centers
12, Report:
#1335204
Posted Date:
Oct 26 2016
General RV of Tampa Lack of service; failure to aid customer Dover Florida
The goal of any customer service initiative is to provide service before, during and after a transaction to create a level of goodwill which ensures future transactions and/or referrals. This goal must be exemplified by everyone within the organization; every individual whom meets...
Entity
Categories: RV Dealers
13, Report:
#1324264
Posted Date:
Aug 24 2016
General rv Rip off company Birch run Michigan
I purchased a used consigned motor home in 2015 from general rv for 50000. Because of health issues I must sell it. It still had a 25000 lean on it. I called general rv three days ago to see if they could consign it for me or but it back. I was offered 23000 for it from them. ...
Entity
Categories: Sales People
14, Report:
#1192873
Posted Date:
Dec 03 2014
General RV Center General RV Bad Business Practices Dover, Florida and Wixom Michigan Nationwide
Recently purchased an RV from General RV of Dover, Florida with corporate headquarters in Wixom, Michigan and could not keep as ride created motion sickness. Attempted to return within 68 hours of purchase and they refused to return my trade and wanted to depreciate the unit I purch...
Entity
Categories: RV Dealers
15, Report:
#1167060
Posted Date:
Aug 03 2014
General RV Fraud, Deception Lies and More North Canton Ohio
I purhased what was supposed to be a 2004 Coachman Class C from this Dealership.
VIN lookup later proved it to be a 2003.
1. They told me it was ok to use the cab over for storage during travel. Up to 1200 pounds.
I did and busted the flooring away from the wall which exposed massiv...
Entity
Categories: RV Dealers
16, Report:
#1151407
Posted Date:
Jun 02 2014
General RV Birch Run, Michigan BROKEN FRAME ON 2 MONTH OLD COACHMAN Birch Run Michigan
Like the previous complaint. General RV doesnt care once you purchase a coach from them.We purchased a new 2014 Coachman Freedom express from General rV in Birch Run, Michigan. We took one trip we returned home and discovered by accident that the coach had a cracked fram...
Entity
Categories: RV Storage
17, Report:
#1079448
Posted Date:
Aug 27 2013
General RV General Rv will sell you a 5th wheel just not in your name and it might get you killed. draper utah
We were very excited to buy our 5th wheel. We spent several weeks looking for the right one. We found it at General Rv in Draper Utah. When all was said and done we paid 18,000 for the 5th wheel with a 750.00 down payment.
T.J was the guy that did the loan. He forgot to take the m...
Entity
Categories: RV Dealers
18, Report:
#1075414
Posted Date:
Aug 13 2013
General RV Undervalued trade, high interest rate, bad service department, unit not ready, attempt to charge for item that was paid for, major delay draper Utah
First of they tried to under value our trade in by $10,000.00, we were ready to leave when they came up on the value. The finance department tried to sell us a bunch of garbage, and we were able to get a better interest rate than what they offered, they claimed it was the best rat...
Entity
Categories: RV Dealers
19, Report:
#1063483
Posted Date:
Jul 01 2013
GENERAL RV BRAND NEW TRAVEL TRAILER (3 DAYS OLD) water leak inside ruined, thousands in damage MT. CLEMEN Michigan
Went to General RV with family to look at Travel Trailers, my wife and I decided on Brand New Keystone Summerland, Salesman said they would have ready for tomorrow pickup so we could go camping. Friday recieved call from General RV stating that the flooring was ripped from screws ...
Entity
Categories: RV Dealers
20, Report:
#1045154
Posted Date:
Apr 22 2013
General RV Angry salesman Draper, Utah
After conducting a walk through on a fifth-wheel I was about to purchase, my father and I realized that it was not in the condition we thought. No attempt was made to clean, replace the rusty propane tanks, or the old and corroded batteries. Simple repairs inside the coach, such as ...
Entity
Categories: RV Dealers
21, Report:
#922495
Posted Date:
Oct 15 2012
General RV Very Bad Sales Practices Draper, Utah
We put a deposit on a motorhome they had coming in and also made an appointment with our salesman to see it the afternoon it was scheduled to arrive.
I received a call from a different salesman at the dealership TWO days before it was scheduled to arrive, who stated it came in e...
Entity
Categories: RV Dealers
22, Report:
#443891
Posted Date:
Apr 15 2009
Keystone Rv has taken 150 days to repair my rv and still waiting Goshen Indiana
I purchased a new Keystone outback on 6/23/08. I took it in for unexplained cracks in the fiberglass exterior on 11-26-08.Sometime in Jan 09 General Rv Finally got a new panel from Keystone and it arrived defective. So it was sent back and a new one was ordered. The new one arrived ...
Entity
Categories: RV Dealers
23, Report:
#381335
Posted Date:
Oct 15 2008
Forest River Surveyor Campers General RV Dealership Everyone Lied to Us About Warranty Waterford Michigan
In 2006, we bought a new Surveyor camper from General RV in Waterford, MI. Since the camper has two fold-outs, we were concerned about the workmanship and whether an extended warranty would cover any repairs and were told by salesman that the warranty would cover the fold-outs too....
Entity
Categories: RV Dealers