1, Report:
#330446
Posted Date:
May 04 2008
Hands N' Paws - SOPHISTICATION ALLEY LTD Called me a DIVA and insulted my upbringing after an order inquiry! NASTY emails and lack of professionalism... PHOENIX Arizona
I ordered several items from the website http://www.handsnpaws.com/ and waited patiently for 3+ weeks until I decided to write them an inquiring email. Instead of a polite, professional and reasurring email I got the nastiest and most appalling response !! After reading other repor...
Entity
Hands N' Paws - SOPHISTICATION ALLEY LTD
Categories: Specialty Stores
2, Report:
#294057
Posted Date:
Dec 23 2007
Hands N Paws (Sophistication Alley Ltd) No customer service, No order processing without harrassing them to do so! Internet Internet
This is without a doubt the WORST internet-based company I have ever dealt with! I placed an order ($160) on 11/26/07, and after several attempts at contacting them, they claim to have shipped my package out on 12/15/07. it is now 12/23/07 and I still haven't received it.
When c...
Entity
Hands N Paws (Sophistication Alley Ltd)
Categories: BBB Better Business Bureau
3, Report:
#231268
Posted Date:
Jan 18 2007
Hands N Paws - Sophistication Alley CONSUMERS BEWARE! ripoff Clifton New Jersey
I had almost the same experience as the first two writers. I have been waiting 5 weeks for my delivery. When I was told that it would still be at least another week, I tried to cancel, telling them I would return the unopened box and would expect a refund or credit. I received an...
Entity
Hands N Paws - Sophistication Alley
Categories: Internet
4, Report:
#174073
Posted Date:
Jan 31 2006
Hands N Paws Sophistication Alley HORRIBLE CUSTOMER SERVICE! Demeaning and rude. Internet
I placed a small order with Hands N Paws almost three weeks ago. I received a confirmation email, and knew that my order had been placed for 15 day delivery, but had not heard anything more. The 15th day would be tomorrow, so I contacted them with to see what the status was, and i...
Entity
Hands N Paws Sophistication Alley
Categories: Pet Shops & Supplies
5, Report:
#169345
Posted Date:
Dec 27 2005
Hands N Paws - Sophistication Alley RIPOFF Unbelievably nasty customer service Clifton New Jersey
I contacted the Company on December 26th, 2005, to inquire about my order placed on December 5th, 2005. I was concerned because it clearly said on their website that most items purchased by December 10th, would arrive by December 25th.
I tried checking the status of my purchase ...
Entity
Hands N Paws - Sophistication Alley
Categories: Pet Shops & Supplies
6, Report:
#130693
Posted Date:
Feb 09 2005
Hands N Paws (Sophistication Alley Ltd) steer clear of this internet site company and shop elsewhere Rude and Insulting Customer Service Internet
I laughed when I read the initial complaint from Carolyn re: HandsNPaws (Sophistication Alley)rude and insulting customer service because the same exact thing happened to me!!
I purchase tons of stuff from the Internet and this is the worst service/company I ever dealt with. I ...
Entity
Hands N Paws (Sophistication Alley Ltd)
Categories: Pet Shops & Supplies