1, Report:
#1086355
Posted Date:
Jun 18 2014
j2 Global Communications MyFax Deceptive practice Unauthorized Billing Hollywood California
This company offers a 30 day free trail. When attempting to cancel via their support they inform you that you must To cancel your MyFax® account, please call 1-866-563-9212, 24 hours a day, 7 days a week and a representative will assist you.
I tried doing as the suggested...
Entity
j2 Global Communications
Categories: Telephone Companies
2, Report:
#1115652
Posted Date:
Jun 06 2014
eFax/j2 Global Communications They took my money! Nationwide
I canceled my efax account about a month ago within minutes of being charged after the 30-day trial. My account was closed and I requested a full refund. Customer support claimed they submitted a request for a refund. I was told to wait for a response about 7-10 business days. Its...
Entity
eFax/j2 Global Communications
Categories: Telephone Companies
3, Report:
#1135171
Posted Date:
Mar 31 2014
eFax j2 Global Communications, Inc. eFax free demo is a rip-off Internet
eFax free demo is a rip-off, DO NOT give them a credit card number, you will NEVER get your money back!
Entity
eFax
Categories: Internet
4, Report:
#1132885
Posted Date:
Mar 23 2014
J2 Global J2 Global Communications, eFax, MyFax, Fax.com, Send2Fax, TrustFax, MetroFax, RapidFax Beware of J2 and its many subsidiaries Los Angeles California
I've personally used several of J2's faxing brands, and I can attest that J2 is an awful, awful company. They don't care about providing good customer service--at all. That's not their M.O. Their sales reps are paid to make sales, not provide support. Their '...
Entity
J2 Global
Categories: Internet Services
5, Report:
#1132220
Posted Date:
Mar 20 2014
MetroFax Bought by J2 Global Communications J2 buys Metrofax, service deteriorates; refuses to refund Hollywood California
I discovered that J2 bought MetroFax when I started having problems receiving and sending faxes. There was a new interface that was almost counter-intuitive. There were delays in sending and confirming sends; one important fax was rejected. When I complained, I learned that ...
Entity
MetroFax
Categories: Internet Services
6, Report:
#1121554
Posted Date:
Feb 06 2014
Myfax (j2 Global, Inc 101Fax, Corporate Fax, CorporateFax, eFax Broadcast, eFax Corporate, eFax Developer, eVoice, eVoice Receptionist, Fax, Fax Micro, FaxMicro, j2 Global, j2 Global Communications, Inc, J2Global Communications, JBlast, jConnect, JFAX Communications, JFAX.Com, Billing Scam. Hollywood, CA
Will not let you cancel free trail. You can cancel your card, change account numbers, it won't matter. The only thing you can do is pray they answer their phones and they try not too. They will under no circumstances give any refunds no matter if you use the service or not. Scam com...
Entity
Myfax (j2 Global, Inc
Categories: Internet Fraud
7, Report:
#1091024
Posted Date:
Oct 10 2013
EFAX J2 Global Communications Internet Fraud, 30 day free trial offer but fraudulently charged $180.95 to my bank card Internet
Do NOT enter any credit or debit card info to this site to receive their free offer!! I have initiated a fraud case against this company with my bank due to fraudulent charges made to my debit card. I visited the web site which offered a free 30 day trial, this site required submi...
Entity
EFAX
Categories: Small Business Services
8, Report:
#1011474
Posted Date:
Feb 09 2013
J2 Global Communications (eFax) eFax efax, free trial, fraud Internet
I signed up for their 30-day free trial. It was supposed to be free for the first 30 days and the $10 activation fee would be waived. They would process a $1.00 fee on the credit only to make sure it was valid, then after 30-days the $16.95 fee would be charged. Unbeknow...
Entity
J2 Global Communications (eFax)
Categories: Advertising / Deceptive
9, Report:
#996501
Posted Date:
Jan 14 2013
J2 Global Communications fax.com Outright Fraud los angeles, California
I am Outrage!!!!!!!!!. How did they get my credit card number.They took upon themselve to reopen my account. I did not ask them to do this. If I would have done that I would have went to jail. So what happen here. They do not go to jail for stealing accounts numbers. I am going...
Entity
J2 Global Communications
Categories: Credit Card Fraud
10, Report:
#962496
Posted Date:
Oct 31 2012
EFAX j2 Global Communications 40 DOLLAR RIP OFF FOR FREE TRIAL CUSTOMER SERVICE SCAM/NO ANSWER Internet
EFAX AKA j2 Global Communications
6922 Hollywood Blvd., 5th floor
Los Angeles, CA 90028
EFAX SAYS IT HAS A FREE TRIAL FAX SERVICE. I SENT SEVERAL FAXES BASED ON THIS ADVERTISEMENT.
I WAS MALICIOUSLY BILLED 40 DOLLARS WITHOUT REASON OR CAUSE. I CALLED EFAX 7 TIMES. I ...
Entity
EFAX
Categories: Internet Fraud
11, Report:
#933287
Posted Date:
Aug 27 2012
J2n eVoice j2 Global Communications Rip Off !!! Charge my cc $12.95 x 3 on the same day...When confronted they denied it and said i signed up for 3 accounts!!! Los Angles, California
Recently received 3 charges on my cc for 12.95 from eVoice. When i confronted them they said I must have signed up for three accounts. When i told the person on the line that i had read various reports online of the fraud, his tone changed and reluctantly refunded the money while s...
Entity
J2n eVoice
Categories: Internet Services
12, Report:
#929841
Posted Date:
Aug 20 2012
J2 Global Communications Evoice, Efax ,Fusemail, campaigner, Keep Safe, OneBox, J2 Fraudulent Billing Practices internet
I was first billed for efax service from this company in 2006. After several phone calls and endless minutes on hold I was finally credited the charged services and account was closed. I asked for my credit card information to be flagged to disallow any more charges. I was...
Entity
J2 Global Communications
Categories: Consumer Services
13, Report:
#856554
Posted Date:
Mar 20 2012
TrustFax J2 Global Communications online fax service Internet
After an unwarranted 70% rate increase, I called Trustfax to cancel my service. After a 2.5 hour hold on the phone I was finally able to reach an individual. 25 more minutes later I was told that my account would be canceled as of that day, Feb. 5. Feeling insecure about t...
Entity
TrustFax
Categories: Consumer Services
14, Report:
#853892
Posted Date:
Mar 14 2012
J Connect J2 Global Company is circulating/promoting spam fax-mail then charging its customers for quota overage fees Internet, California
J2 Global aka JFax aka J2 Global Communications aka J Connect et cetera
A fax to email, and business communications service provider
My complaint is centered around the issue of overcharges for spam mail inbound faxes over the quota that are entirely unsubstantiated/generated...
Entity
J Connect
Categories: Internet Services
15, Report:
#842803
Posted Date:
Feb 22 2012
trustfax.com doubled their prices with no warning and when I canceled they still charged my account and refuse to pay it back. Internet *EDitor's Suggestions on how to get your money back into your bank account when someone wrongfully takes it from you!
The company trustfax.com raises your rates without any warning and refuse to pay it back. Once they have your account info, look out! still charge after you cancel. They are part of j2 Global Communications and the people you talk to don't speak English. Beware!EDitor's Suggestion...
Entity
trustfax.com
Categories: On-Line Business
16, Report:
#841574
Posted Date:
Feb 19 2012
Evoice and/or j2 Global Communications j2 Global Communications Misleading Los Angeles, California
Evoice was perfect when they offered the 6 months free trial, then 12.95 monthly after that with 2 ext & voice to text. When it was time for my account to go into a billed account they changed everything. Then the customer services representatives lied to me about it. A represen...
Entity
Evoice and/or j2 Global Communications
Categories: Voicemail Services
17, Report:
#823366
Posted Date:
Jan 16 2012
E.Fax J2 Global Communications E.FAX SERVICE, CUSTOMERS BEWARE!!! Internet
this company has been been ripping us off for the past 6 years... we were assigned an e.fax number without our knowledge, and were charged for it. When I contacted them, they acknowledged the error, but they refused to give me a full refund. Before you get an e.fax do yo...
Entity
E.Fax
Categories: Internet Services
18, Report:
#810664
Posted Date:
Dec 17 2011
eVoice j2 Global Communications, OneBox, eFax They will hold your number hostage if you try to leave - Los Angeles, California
I have never been so mad that I would actually go online and post a Rip-Off report until now, so please take my advice. I started a business and after evaluating many web based phone systems decided that eVoice would be a good place to start and they seemed more than eager to have m...
Entity
eVoice
Categories: Telephone Companies
19, Report:
#786693
Posted Date:
Oct 09 2011
J2 Global Communications E-voice Acct Deactivated without notice, they want a copy of my creditcard! hollywood, California
I signed up with Evoice a coupe of weeks ago. Now the acct is deactivated. Customer service says it is because of security reasons and they want me to send a copy of my billing statement or a copy of my credit card to their Finance Dept.
I get the phone number of the Holly...
Entity
J2 Global Communications
Categories: Telephone Answering Services
20, Report:
#766958
Posted Date:
Aug 19 2011
J2 Global Communications Aragorn Hansard 888-760-1112 Office of J2 Glogal CEO Hemi Zucker continuing to illegally withdraw money from my account Hollywood, California
Beware: J@ Global continues to illegally withdraw money from my account. I have canceled many times and have now reported them to the BBB. soon the FCC + my State Attorney General.One 12/2810 - I emailed them requesting cancellation. I got an automatic email back with a reference nu...
Entity
J2 Global Communications
Categories: Internet Services
21, Report:
#761347
Posted Date:
Aug 05 2011
OneBox J2 Global Communications OneBox failed to provide their prepaid services to Dept. of Homeland Security and Emergency Management trying to help disaster victims. HOLLYWOOD, California
The Department of Homeland Security and Emergency Management selected OneBox to assist in scanning in information on thousands of victims of natural disasters to convert to PDF and send to vendors to provide support to those victims.
We paid for two lines to be set...
Entity
OneBox
Categories: City Governments
22, Report:
#759803
Posted Date:
Aug 02 2011
My1Voice / E-Voice / J2 Global Communications E-Voice / J2 Global Communications E-Voice / My1Voice WILL STEAL YOUR PHONE NUMBER Los Angeles, California
The company names changes continually to avoid past negative reviews. Previously known as Grasshopper, and then My1Voice, and now E-Voice (J2 Global Communications)...........I ported a number that I OWN into the companies listed above (I don't know what they call them). I was told ...
Entity
My1Voice / E-Voice / J2 Global Communications
Categories: Internet Services
23, Report:
#748719
Posted Date:
Jul 03 2011
PhonePeople j2 Global Communications, Inc Unethical Business Tactics Hollywood, California
My problem with PhonePeople started on 6-30-2011 when I called the company to change my plan to a lower priced plan. The new plan, as verified by the PhonePeople person who took my request would now be $9.99 a month. My problem with PhonePeople started on 6-30-2011 when I call...
Entity
PhonePeople
Categories: Telephone Companies
24, Report:
#736565
Posted Date:
Jun 03 2011
j2 Global Communications Slammed my telephone number and sold it to XO Communications Internet
We couldn't figure out what was wrong with our telephone service until a technician came to my home to physically check the line. The line was fine so after calling the technical support/billing/etc. at Verizon I found out that J2 Global Communications had slammed (stolen) my ...
Entity
j2 Global Communications
Categories: Telephones
25, Report:
#723886
Posted Date:
Apr 30 2011
j2 Global Communications, Inc www.Evoice.com ILLEGALLY WITHDRAWING MONEY, THEY REFUSE CANCELATIONS Los Angeles, California
Beware: They are continuing to illegally withdraw money from my account. I have canceled many times and reported them to the BBB and FCC.One 1.27.11 I emailed them requesting cancellation. I got an automatic email back with a reference number that told me to cancel over the phone. I...
Entity
j2 Global Communications, Inc
Categories: On-Line Business