1, Report:
#818626
Posted Date:
Jan 06 2012
My Info Guard ESBI Unauthorized charges on ATT phone bill for $14.95 Clearwater, Florida
I noticed a charge on our phone bill for $14.95 that is listed as Enhanced Services. In researching this charge begin to show up on my phone bill several months back. I called AT&T they instructed me to call the phone # listed on the bill near the charge (1-888...
Entity
Categories: Internet Fraud
2, Report:
#545079
Posted Date:
Dec 25 2009
Enhanced Services Billing Inc/at&t ATT Cramming Internet
Theres a nest of criminal activity that goes noticed but unfixed. Enhanced Services Billing (ESBI), Billing Services Group BSG, ACI Billing Services, OAN Services, among others some with the same 7411 John Smith Drive, San Antonio, TX address, keep popping up. Theres probably a rin...
Entity
Categories: Telephones
3, Report:
#496054
Posted Date:
Sep 17 2009
USPrizeDraw My Info GUARD VMAIL BILLVIAPHONE RECIEVED MY HOME PHONE BILL, AND IT HAD THESE CHARGES THAT WEREN'T MINE. HAD NO IDEA WHERE THEY HAD COME FROM. CALL THE INFO NUMBER & SAID IT WAS MY PHONE NUMBER BUT SOMEONE ELSE EMAIL ADDRESS?WHAT!! INTERNET, California
I have a nornal house phone and have a set bill every month. I noticed my bill high in July so when I noticed it was from strange place I called to check it out. They told me it was for a billviaphone.com vmail service which I never ordered but it was under my phone number and someo...
Entity
Categories: Telemarketers
4, Report:
#492282
Posted Date:
Sep 09 2009
MY INFO GUARD LLC. illegal charges Clearwater, Florida
While looking at my phone bill for the first time instead of just paying it, I saw unauthorized charges on the August 2009 bill. After calling AT&T about the charge, they informed me that the charge had been on my phone bill for the last l8 months at $12.95 per month for a total...
Entity
Categories: Voicemail Services
5, Report:
#455459
Posted Date:
Jun 05 2009
My Info Guard - I noticed the charge of $12.95 on my Verizon bill when I was checking to see why it was running so high. I have no idea who they are and did not authorize them to charge my telephone bill. Internet
My Verizon bill is paid by draft on the internet. I do not get a paper bill each month. I did, however, notice that my Verizon bill was higher than it should be, so I called them. They told me that I have been paying my info guard an amount of $12.95 each month since July of 200...
Entity
Categories: Miscellaneous Companies
6, Report:
#368614
Posted Date:
Aug 31 2008
My Info Guard Bill me on my Verizon phone bill for 12.95 which I did not authorize Clearwater Florida
I notice my phone bill included a charge from My Info Guard for a $12.95 monthly charge for a service I did authorize.
Maynard
Brandon, FloridaU.S.A.
Entity
Categories: Telephone Companies
7, Report:
#349928
Posted Date:
Jul 11 2008
ESBI MY Info Guard VoiceMail ID Theft Mth Fee are fraudulent billing scrams, cheating people , by charging for services they did not authorize. Internet
On my Verizon California telephone bill, dated 07/01/08, under miscellaneous charges, were two(2) entries for $12.95 each, dated May 29 & Jun 30, for a total of $25.90. These charges were not only unauthorized, but I have never even heard of this service, I don't even have voice ma...
Entity
Categories: Telemarketers
8, Report:
#311358
Posted Date:
Feb 23 2008
AON Services - Enhanced Voice Mail - Telephone Services Unautherised phone charges Tarpon Springs Florida
My wife responded to an alleged survey which indicated that she could win $1,000 not realizing that this was simply a scam to sign her up for a monthly fee for voicemail which we don't need. My wife's English is not as polished as a native English speaker and she is not aware of the...
Entity
Categories: Internet
9, Report:
#311340
Posted Date:
Feb 23 2008
My Info Guard, Enhanced Billing, Unautherised phone charges Clearwater Florida
Received AT&T(Bellsouth) phone bill which included charges of $12.95 for Voice mail service. Called Enhanced Billing Inc. to see how this charge occurred. Turns out that Enhanced Billing is simply a call center under contract to My Info Guard and knows little about the Ripoff compan...
Entity
Categories: Internet Fraud
10, Report:
#303461
Posted Date:
Jan 26 2008
My Info Guard, Enhanced Services Billing Inc. False Charges From My Info Guard Internet Internet
Last week I got a bogus charge on my Phone bill
of $12.95. When I saw this I called the number provided
with the charge they said that my sister placed the charge. they said that they would remove the charge and credit my account.
I called my sister later that day and she said ...
Entity
Categories: Telephone Companies
11, Report:
#269637
Posted Date:
Aug 23 2007
My Info Guard False Phone Charges From My Info Guard Via Enhanced Services Billing Monthly changes appear on your local phone bill. ripoff Clearwater Florida
I had called Verizon regarding a change needed to my service. During the call, the knowledgeable rep asked me if I knew about a charge from ESBI (Enhanced Services Billing, Inc.) for $12.95 - this was clearly not the first time she had mentioned this to a customer. Never heard of th...
Entity
Categories: Telephone Companies
12, Report:
#257466
Posted Date:
Jun 28 2007
Useful.comMy Info Guard, Enchanced Services Billing,The Useful.com voicemail on the internet that I did not order evn though they said I had. Internet
I have two charges on my At&T bill for a voice mail I know nothing about. $13.95 per month. I did not order this nor want it, they said I signed up for it but I did not.
I did call and they said they would take the charges off but I still will have to pay for it to the phone com...
Entity
Categories: Computer Fraud
13, Report:
#248814
Posted Date:
Jun 09 2007
Verizon allowing fraud and slamming on their customer's bills. New York New York
Verizon has allowed ESBI to bill my phone bill $13.73 for a service called My Info Guard, a supposed ID theft protection for my voice mail. My problem is, I have never heard of ESBI or My Info Guard until I saw my bill. I did not authorize it, ask for it, request it, etc.
I hav...
Entity
Categories: Telephone Companies
14, Report:
#251073
Posted Date:
May 30 2007
Enhanced Services Billing - My Info Guard - Voicevox unauthorized charges on my phone bill ripoff Clearwater Florida
This company somehow obtained my personal information and were able to charge my phone company for services I never authorized.
I know I'm not the only one
Chantelle
Houston, TexasU.S.A.
Entity
Categories: Telephone Companies
15, Report:
#219645
Posted Date:
Nov 08 2006
My Info Guard The charge was due to one number off in their records! ripoff Internet
I called the toll free number on my phone bill to inquire about a $12.95 charge. They asked me if I knew a Marie Jesse, I told them no.
They immediately told me the charge was incorrect due to my phone number being one digit off the actual number it was ordered for. They also tol...
Entity
Categories: Corrupt Companies
16, Report:
#194406
Posted Date:
Jun 02 2006
Verizon - ESBI ripoff unauthorized billed for voicemail which I don't have outright theft internet
I have been billed for ESBI on my Verizon Bill since last Oct. I made repeated calls to Verizon, notifing them that these were unauthorized by me. The said to call the company. They gave me a number and I made 5 attempts to contact them. The ansered only once. I was treated very ind...
Entity
Categories: Cellular Phone Companies
17, Report:
#182613
Posted Date:
Mar 22 2006
MY INFO GUARD, Ripoff Entity: Fraudulently Billed through SBC Internet
In December 2005 we received our telephone bill from SBC and there was a charge for $14.95 plus some other fees that we did not authorize. We called SBC and they said they would remove the charges. They did but then each month since then, now March 2006, we keep getting charged. W...
Entity
Categories: Telephone Companies
18, Report:
#176364
Posted Date:
Feb 15 2006
My Info Guard Ripoff Unautherized Charges Telephone Internet
Upon getting ready to pay my SBC phone bill I noticed I had a charge for $16.52 from Enhanced Billing Services, Inc on o1-17-06
For My Info Guard Vmail Id Theft Mo Fee $14.95
Taxes $1.50 New Service provided and billing.
When I called SBC about this the representative infor...
Entity
Categories: Telephone Companies
19, Report:
#173280
Posted Date:
Jan 26 2006
MY INFO GUARD - Enhanced Service Billing - ESBI fraudulant billing internet
Upon getting ready to pay my SBC phone bill I noticed it was higher then the normal so I scrlled through and see a charge for
No. Date Description
> 4-01 12-27 MY INFO GUARD VMAIL ID THEFT MO FEE 14.95
> Government Fees and Taxes .45
New services ...
Entity
Categories: Telephone Companies