- Report: #818626
Complaint Review: My Info Guard - Clearwater Florida
Reported By:
Mad In Texas -
Katy, Texas, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
My Info Guard
P.O. Box 15624 Clearwater, Fl. 33766 Clearwater, 33766 Florida, United States of America
Phone:
Web:
http://www.myinfoguard.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
My Info Guard ESBI Unauthorized charges on ATT phone bill for $14.95 Clearwater, Florida
I noticed a charge on our phone bill for $14.95 that is listed as Enhanced Services. In researching this charge begin to show up on my phone bill several months back. I called AT&T they instructed me to call the phone # listed on the bill near the charge (1-888-301-3724). I was told that I had signed up from this service online. I did not sign up for this service. I didn't even know what it was and have never used it. They immediately said they would cancel the service and give me a 3 month refund including taxes in the amount of $44.85. For the remaining months my phone bill has been charged I was given a confirmation number to email to [email protected] to request a refund for the remaining months my phone bill had been charged. I still do not know where they got my information to charge this to my phone bill. BEWARE! This is a scam!
