1, Report:
#1484605
Posted Date:
Sep 06 2019
Replacement Lens Express LLC Sent money for frames had to contact them to find out of stock haven't refunded my 110.00 dollars Manchester Connecticut
I paid them electronically 110 dollars. No response or confirmation number so contacted them to be told the frames i ordered were out of stock. They said they would request a refund. After some time contacted again and was told they would remind the refund dept. Told them if I...
Entity
Categories: Fraud
3, Report:
#1232898
Posted Date:
Jun 02 2015
Replacement Lens Express LLC Replacement Lens Express took over six months to process my order. Manchester Connecticut
On December 6, 2014, I submitted an order for Drivewear lenses in a standard frame. I received no acknowledgement from Replacement Lens Express for receipt of the order, but two days later, my credit card was charged the full amount, which was slightly more than $400.00. My order th...
Entity
Categories: Opticians
4, Report:
#1218349
Posted Date:
Mar 26 2015
Replacement Lens Express Be Aware of this Company West Hartford Connecticut
I have repeatedly tried to contact Eddie for a week by phone, email and online return form, requesting return shipping instructions for subject order. I have had no response. I have also researched this company and am aware of many negative reviews and complaints. Need-less-to-say, ...
Entity
Categories: Questionable Activities
5, Report:
#1206199
Posted Date:
Feb 02 2015
Replacement lens Express, replacementlensexpress.com/ They go missing South Windsor Connecticut
I placed an order with them in May of 2014. I ordered lenses for my glasses. NEW GUESS FRAMES THAT I JUST PAID $200 FROM MY OPTOMETRIST OFFICE. I figured i could save money by going to this website to have them framed with my prescription. My order came out to almost $130 with repla...
Entity
Categories: Customer
6, Report:
#1170183
Posted Date:
Aug 16 2014
Replacement Lens Express Did not fill the order and have not refunded the money. South Windsor, Connecticut Internet
A normal order with Replacement Lens Express was not filled. As I checked on the status several weeks later, they told me that they did not have the frames I requested and if I would choose another. The second frame was also not available and I have asked them to refund the mo...
Entity
Categories: Opticians
7, Report:
#1138398
Posted Date:
Apr 12 2014
Replacement Lens Express Price and Quality Rip Off Connecticut
I placed an order with Replacement Lens Express on February 22. Within a couple of weeks, not receiving the glaases, I began to attempt to contact them. I also looked at the receipt for the first time since the order.I could not contact them because three phone num...
Entity
Categories: Opticians
8, Report:
#1106363
Posted Date:
Dec 12 2013
Replacement Lens Express LLC ReplacementLensExpress.com Drop shipper, Doesn't actually have a fixed location. Be aware, you won't get a refund.... Plainville Connecticut
I placed an order with them on their web site on September 26 2013. I also sent in my frames on the same day. I tracked the shipping status of my frames and saw that they were delivered on time.Even though their web site said that they would contact me with status of the work, I was...
Entity
Categories: Opticians
9, Report:
#1095288
Posted Date:
Oct 29 2013
Replacement Lens Express failed to provide my product and no refund Plainville Connecticut
I ordered replacement optical lenses from these guys and they failed to deliver the product I ordered and send me back all of the parts of the frames I sent them. They don't communicate past the initial order and I've been chasing them for almost 5 months! Right now, I'm just tr...
Entity
Categories: Optical Products & Repair