1, Report:
#1521524
Posted Date:
Sep 30 2022
Smile Direct Club They said they would offer support if I moved country, one time, and so I moved and then they refused to honour the offer but keep taking my money. Nashville TN
After a few weeks the fit of my aligners got progressively worse. I hoped that they would improve, if I used each one a little longer but that didn't help. Then Smile Direct Club told me they were pulling out of my country, which certainly caused me concern. How would I get support?...
Entity
Smile Direct Club
Categories: Orthodontic Aligners
2, Report:
#1518515
Posted Date:
May 20 2022
Smile Direct Club refuses to refund me despite 6 touch-ups, 17 months of treatment, and no change in teeth or smile Nashville TN
I have been offered a partial refund for a teeth alignment service that completely did not work as advertised. A partial refund is absolutely unacceptable and I will NOT accept a partial refunds. I spoke with account manager Paige today regarding this matter. See the details of m...
Entity
Smile Direct Club
Categories: healthcare
3, Report:
#1494945
Posted Date:
May 08 2020
Smile Direct I bought their aligners that I used for over 1.5 years. They dont work Nashville tn
I purchased their product and tried it for over 1.5 years with very little if any improvement. I complained to them many times but they would not give me my money back. They are a RIPOFF!
Entity
Smile Direct
Categories: Dental Services, Dental Supply, Dental
6, Report:
#1487174
Posted Date:
Nov 02 2019
Smile Direct Club Didn't deliver promised results
Signed up and paid for service. Used aligners for 6 months as directed. About 4 months in, I could tell teeth were not moving as expected because alingners fit poorly. Contaced company as was told to proceed through series of aligners. At the end, I contacted them with my compaints ...
Entity
Smile Direct Club
Categories: Dental Services
7, Report:
#1486640
Posted Date:
Oct 21 2019
Smile Direct Club - Defective product, no meaningful customer service. A Scam Company! Nashville Tennessee
I thought I'd give this company a try because of their TV ads. I visited a local outlet who waved a wand around my mouth to measure my teeth. I paid the $1895 fee upfront (big mistake) for their program.
The kit with aligners arrived in about two weeks as promised, but the very firs...
Entity
Smile Direct Club
Categories: Dental
8, Report:
#1485708
Posted Date:
Sep 30 2019
Smile Direct Club Lack of follow-up T Nashville
Word of advice... don't lose an aligner!!! I've been waiting for 9 weeks now for a replacement aligner that I was charged $99. I've sent numerous customer service inquiries which all led to nothing. Now I have the remaining program (minus the 2 week aligners I'm missing) along with ...
Entity
Smile Direct Club
Categories: Dental Services
9, Report:
#1484420
Posted Date:
Sep 03 2019
Smile Direct Club SDC used a forged document to charge my credit card. A SDC rep implies that I gave permission when booking an appointment using their online system. Nashville TN
I scheduled appointment with Smile Direct Club (SDC) through their website. During the booking, the website require credit card information in case I were to not show.
I went to the appointment and had images of my teeth made. There, I was told I should receive a 3D custom plan for ...
Entity
Smile Direct Club
Categories: Billing, Wrongful Billing, Unauthorised billing
10, Report:
#1482784
Posted Date:
Aug 01 2019
Smile Direct Smile Direct in most cases is Bad for your health and a Ripoff.
I am seeing health damaging results in cases treated by Smile Direct. I have evaluated the results of Smile Direct's care in patients, and this service will and is causing much damage and distress to the general public especially in the long term despite not being obvious at this ...
Entity
Smile Direct
Categories: Home HealthCare
11, Report:
#1481284
Posted Date:
Jul 01 2019
Smile Direct Club Bad for the integrity of your teeth
Okay they can only adjust the front 6 teeth, if ur issue goes beyond that they wont be able to move them so you are better off with traditional braces always...SDC is more dangerous for your teeth than invisalign because they are telling you to move onto next tray after only a week....
Entity
Smile Direct Club
Categories: dental
12, Report:
#1481172
Posted Date:
Jun 29 2019
Smile Direct Club Product Did Not Work
Received the incorrect product when they sent me half the aligners. Argued with them for a month to get the correct aligners sent. The aligners ended up not working at all and my teeth are still crooked.
Entity
Smile Direct Club
Categories: advertising scam, Business Review
13, Report:
#1473490
Posted Date:
Feb 13 2019
Smile Direct Club Refusal to Fill Out Papers for Insurance Reimbursement Nashville TN
Smile Direct holds hostage the claim form by refusing to help you get reimbursed for the money you paid. They will not send you any papers that the doctor has signed until after you pay for the aligners in full. The insurance commpany requires that you have a doctor fill out your pa...
Entity
Smile Direct Club
Categories: Dental Services, Dental Supply, Dental
14, Report:
#1453696
Posted Date:
Jul 27 2018
Smile Direct Club Gustavo Beaujardin, Theresa Busic, Michael Heredia, Hostile Work environment Fort Lauderdale Florida
This company is ran by egotistical men. Management are all friends from sunglasshut or guitar center that was able to get an in from an old colleague at guitar center. None have dental experience, their position is to sell. Sell by any means necessary and fire those who pose valid c...
Entity
Smile Direct Club
Categories: Dental Services, Employers
15, Report:
#1442681
Posted Date:
May 13 2018
Smiledirect Smiledirect,com [email protected] They provided custom plastic alingers, to bring two of my lower teeth in line, they did not work New York,
Due to my severe back pain, i could not travel back and forth to a Dentist for braces, so when i heard about Smile Direct that could supply alingers to straiten my two lower teeth without leaving home, i was excited and started the program, i paid for the clay impression sent to my ...
Entity
Smiledirect
Categories: Dental Services
16, Report:
#1403862
Posted Date:
Oct 03 2017
Smile Direct Club Can't prove they're legit, Insurance won't pay Nashville Tennessee
Great, easy, affordable braces. You do your own impressions at home, your aligners come in the mail. I spoke with my insurance company in February 2017 to make sure that this type of orthdontia was covered in my plan, and it was. I paid in full up front, expecting t...
Entity
Smile Direct Club
Categories: Dental Services
17, Report:
#1352107
Posted Date:
Jan 26 2017
Smile Direct Club Smile Care Club Long drawn out process that results to nothing! Internet
Entity
Smile Direct Club
Categories: Adoption Agencies, Dental Services