1, Report:
#731255
Posted Date:
May 20 2011
Smokes-Spirits.com Never received my oder after 2 months.. Salamanca, New York
Placed an internet order from them on April 1, 2011 and never received my order and it's been a month and a half later. I get the run around and poor customer's service when I enquire of my order.. Never can talk to a supervisor! Never received my cigarettes..
Entity
Smokes-Spirits.com
Categories: Questionable Activities
2, Report:
#642531
Posted Date:
Sep 21 2010
Smokes-Spirits.com Cashed my check and returned nothing going on 3 months. Internet, New York
On July 8th 2010 I submitted an order for 6 cartons of cigarettes to smokes-spirits.com The total cost for these was $189.89 and they also required a copy of my photo I.D. which I furnished along with my bank check for that amount. After 4 weeks of no response I checked my bank stat...
Entity
Smokes-Spirits.com
Categories: Advertising / Deceptive
3, Report:
#641491
Posted Date:
Sep 18 2010
Smokes-Spirits.com They ripped me off and ran Internet
I placed an order on Sept. 3, 2010 and received a confirmation email on the order. I haven't received my order yet. I have called them several times and always get the same recording Our office's are now closed and will re-open at 8:00a.m. tomorrow but they never open. I have tried ...
Entity
Smokes-Spirits.com
Categories: Computer Mail Order
4, Report:
#640956
Posted Date:
Sep 15 2010
smokes-spirits.com they took my money and ran Internet
Having done business with Smokes-Spirits.com for many years, I believed the email from them that said I could legally purchase their products online again. I placed my order with an echeck on 8/27/10. When my order had not arrived by 9/7/10, I called the company and was ...
Entity
smokes-spirits.com
Categories: Smoke Shops
5, Report:
#627539
Posted Date:
Sep 08 2010
Oklahoma-Outlet.com smokes spirits.com they drafted my 273.29 e check for cigarettes knowing they could not mail them, and kept my money .with no dignity to call us or return our money akwesasne, New York
I ordered cigarettes the beginning of june, order # 233652 from Oklahoma-outlet.com they never sent out the cigarettes and waited, till they did not have to comply to the law the pact act stopped them from sending out cigarettes they legally drafted our checks, on June 30,2010. and ...
Entity
Oklahoma-Outlet.com
Categories: Smoke Shops
6, Report:
#630181
Posted Date:
Aug 10 2010
Oklahoma Outlet - Smokes-spirits.com Cashed check for cigarette purchase in mid June 2010, did not deliver product. Internet
On June 15, 2010 I spoke with a customer service rep.at Oklahoma Outlet to place my final order for cigarettes before the June 30 PACT act was to take effect. I was assured by the rep. that they could fill the order before the deadline. I sent them a check for $427.77 and awaited de...
Entity
Oklahoma Outlet - Smokes-spirits.com
Categories: Questionable Activities
7, Report:
#623403
Posted Date:
Jul 15 2010
Oklahoma Outlet - Smokes-spirits.com sent U.S. postal money order. never received order now no answer to telephones or e-mails . Akwesane, New York
Sent U.S. postal money order for merchandise. Never received order.
Contacted by phone and told out of stock will ship. Never received merchandise.
Now unable to speak to anyone on phone and no reply to e-mails.
.
Entity
Oklahoma Outlet - Smokes-spirits.com
Categories: Internet Fraud
8, Report:
#622206
Posted Date:
Jul 11 2010
Oklahoma Outlet - Smokes-spirits.com How do I get my money back. Can someone help me. akwesasne, New York
I ordered 2 cartons of cigs. on 6/5/2010 and never received them. They had told me that a refund would be in the mail within 2-3 days. Now it is 7/11/2010 and have not received anything. I have tried and tried to call the phone number and the systems is down. ...
Entity
Oklahoma Outlet - Smokes-spirits.com
Categories: BBB Better Business Bureau
9, Report:
#594526
Posted Date:
Apr 19 2010
Oklahoma Outlet - Smokes-spirits.com Oklahoma-Outlet Debited my bank account for my order and voided my order on the same day due to out of stock. Will not refund my money Akwesasne, New York
My order was placed and paid for using an echeck. The company debited my bank account AND voided my order because of out of stock ON THE VERY SAME DAY. I have called, requested, demanded and emailed for my refund. I was NOT allowed to speak to a supervisor or an ac...
Entity
Oklahoma Outlet - Smokes-spirits.com
Categories: Smoke Shops
11, Report:
#513824
Posted Date:
Oct 23 2009
Smokes-Spirits.com SmokesSpiritsNY CANCELLED ORDER & WAS STILL CHARGED Salamanca, New York
I placed an order w/this company on 10/13/09 & when I had not received any confirmation/status notifications by 10/19/09 I called & was advised they had sent an email requesting a driver license copy before transaction could be completed (which I never got)so I told them to ...
Entity
Smokes-Spirits.com
Categories: On-Line Stores
12, Report:
#465246
Posted Date:
Sep 26 2009
Oklahoma Outlet - Smokes-spirits.com Worst Customer Service EVER! Salamanca New York
Be warned, this company will take your money whether they have their product in stock or not. Customer service is rude and will either lie to you to get you off the phone, or hangs up on you if they don't have an answer.
They have been giving me the run around for 2 weeks on whe...
Entity
Oklahoma Outlet - Smokes-spirits.com
Categories: On-Line Business
13, Report:
#465748
Posted Date:
Jun 28 2009
SMOKES-SPIRITS.COM FRAUDULENT MERCHANT, DISHONEST, TAKES MONEY & DOES NOT DELIVER MERCHANDISE!!!!! SALAMANCA Internet
I placed an order on 5/24/09, mailed payment by check. I was told that there was a 10 day waiting period for shipment. After the 10 day period, my order was stuck in warehouse processing. I have called on numerous occasions, emailed and was told that my order would be shipping. ...
Entity
SMOKES-SPIRITS.COM
Categories: Tobacco Companies
14, Report:
#366531
Posted Date:
Aug 25 2008
Smokes-Spirits.com FRAUD RIP-OFF Alert FRAUD RIP-OFF Alert.. Another for this company Salamanca New York
Paid for items that I have NOT received from this company totaling over $100. Company states my order was sent to Mexico, but company cannot contact Mexico warehouse via phone, only email ( odd to say the least ). I requested a refund and they stated NO. Its now been 2 weeks sinse t...
Entity
Smokes-Spirits.com
Categories: On-Line Stores
15, Report:
#163394
Posted Date:
Dec 01 2005
Smokes-spirits.com Charged card and failed to deliver product or contact, ripoff Salamanca New York
Placed order on October 16, 2005 ($53.47) my CC was charged within minutes. Today is November 4, 2005. My money is gone and I have no product. I have written two emails which have gone unanswered.
Bought product two other times before with no problems, however those purchases wer...
Entity
Smokes-spirits.com
Categories: On-Line Stores
16, Report:
#52110
Posted Date:
Jul 09 2003
Smokes-Spirits.Com dirty ripoff liars Newport Kentucky
On July 9,2002 I ordered cigars from these people. I paid $17.49 + s/h after smoking 1 or 2 they began to fall apart.
I called customer service spoke to some guy named Chet. He told me he would send me out some fresh ones and to throw out the old ones. About a week later I did r...
Entity
Smokes-Spirits.Com
Categories: Department & Outlet Stores