1, Report:
#736580
Posted Date:
Jun 04 2011
Sugarcraft, Inc. Refused to refund shipping for an incorrect order. Worst Customer Service Ever! Hamilton, Ohio
On May 21, 2011, I ordered a 19x14x6 cake box (and two other items) from Sugarcraft, Inc for a cake that I was to make for June 4. I received the order on May 26, but the boxes were 19x14x4 (two inches too short). I notified them via email within an hour of receiving the...
Entity
Sugarcraft, Inc.
Categories: On-Line Business
2, Report:
#696307
Posted Date:
Feb 17 2011
sugarcraft.com sugarcraft, inc Owner of this company is the most hateful person I have encountered on the WWW! Internet
Fortunately for me, the rude customer service I received from this online company early on in my relationship with them drove me away as a customer before I experienced any of the dishonest practices described here by others. If you are considering doing business with this com...
Entity
sugarcraft.com
Categories: Bake Shops
3, Report:
#378013
Posted Date:
Feb 10 2011
Sugarcraft, Inc.,sugarcraft.com Buyer Beware, Big Rip-Off company. Customer Service-they don't have a clue Hamilton Ohio, Internet
I recently placed an order with sugarcraft.com for items I needed for an upcoming cake decorating competition. These cakes take an extreme amount of effort and time to make so I was hoping to have my items within the time stated on their website. I found out today that it just was...
Entity
Sugarcraft, Inc.
Categories: Bake Shops
4, Report:
#529075
Posted Date:
Jul 16 2010
Sugarcraft, Inc - Sugarcraft Dolores is swindler shop. She stole money from my card Hamilton, Ohio
I made orders in many online shops. But I unforunally meet sugarcraft and Dolores. I asked about delivery to Ukraine. She answered okey. I've chosen goods and passed data of my Visa card. The money has been charged immediatelly. And after that she began to jeer.
I've expose...
Entity
Sugarcraft, Inc
Categories: Bake Shops
5, Report:
#593446
Posted Date:
Apr 15 2010
Sugarcraft, Inc. 20% restocking fee charged for canceling order that never shipped Hamilton Ohio
Please note I have placed an order with this company in the past and had a good experience with it. However, this time one of the items i required for an upcoming cupcake wedding order was on back-order for two weeks which was unacceptable ( i had to have this item) I called them ba...
Entity
Sugarcraft, Inc.
Categories: Hobby Shops
6, Report:
#289494
Posted Date:
Dec 06 2007
Sugarcraft.com Tried to get personal information for a $50.00 purchase Internet Internet
I recently tried to purchase items from this company as I have done so in the past using the exact same information which my address was saved automatically in their database with the same credit card I had used on prior purchases.
I received an e-mail stating the address I provi...
Entity
Sugarcraft.com
Categories: BBB Better Business Bureau
7, Report:
#21816
Posted Date:
Aug 11 2007
Sugarcraft Inc ripoff charging different prices than confirmation backward charge to card charging for items they never sent Hamilton Ohio
I placed an order on January 24. When I received the order I carefully went through the package, since it was a large order ($353.85), and found that several items were missing from it. The company charged me for items that were missing from the box as well as they charged me differ...
Entity
Sugarcraft, Inc.
Categories: Corrupt Companies
8, Report:
#50805
Posted Date:
Mar 28 2003
Sugarcraft, Inc PRICES SUBJECT TO CHANGE WITHOUT NOTICE the business that doesnt give a dam screwed others too Hamilton Ohio
IT MAY NOT SEEM LIKE MUCH....
But it's the principle of the thing. Sugarcraft, Inc., a company that tries to come across on it's message board as a caring, sharing company, does not come across that way if they have done someone wrong.
First they told me they did not change...
Entity
Sugarcraft, Inc
Categories: Hobby Shops