1, Report:
#1339777
Posted Date:
Nov 25 2016
Magic Tracks Placed an order and then was told it was on back order. My order was not completed. They also advertise only sold on the internet and my daughter bought it at toys are us. When I tried to cancel the order I was hung up on for three consecutive times. They refused to allow me to speak with a supervisor and gave me a customer service number which is only a recording and then automatically hangs up on you. Internet
Ordered from Magic Tracks company and was sent an email stating the order was on back order. All inventory was on back order but can be bought at walmart and toysrus.
This was a gift for my grandsons and was not delivered. the number for customer service to cancel orders is only ...
Entity
Categories: Computer Marketing Companies
2, Report:
#1227575
Posted Date:
May 07 2015
BabiesRUS - Vista Store # 9581 ToysRUS Worst customer service ever! Vista California
We recently purchased a glider from BabiesRUS and was one of the worst experiences we have ever had with any retailer! We requested that the glider be delivered to our home and apparently the inventory control system is not communicating with the logistic company. I called multi...
Entity
Categories: Baby Products
3, Report:
#1222661
Posted Date:
Apr 17 2015
![](https://www.ripoffreports.com/report-images/45*34/docs/r1222661-aczcab-rh2ar6snkt.png)
BabiesRUs ToysRUs BabiesRUs Uses Fuzzy Math to Rip Off Customers, Rakes in Millions as a Result Nationwide
I purchased four baby outfits to give as a gift for newborn twins. I had a $5 discount coupon from the Entertainment book to be used for a purchase. Two of the outfits were regular price, but the other two were to be discounted 25% from their 16.99 marked price, as posted above th...
Entity
Categories: Baby Products
4, Report:
#1209638
Posted Date:
Feb 17 2015
toysrus thieving corporation Nationwide
I ordered a custom birthday card and gift card for my daughter's birthday in September 2014. Now its February 2015, and the card was never received nor has a refund ever been issued. i've been on the phone with representatives every week for months, and nothing has been done. I a...
Entity
Categories: Toy Stores
5, Report:
#1208854
Posted Date:
Feb 13 2015
Toys R Us Toysrus.com We bought (2) Toys R Us Gift Cards @ Toysrus.com and the balances were $0. No help from TRU customer service. Nationwide
Do Not Buy Gift Cards from Toys R Us or Toysrus.com!!! My husband purchased (2) $500 Gift Cards in 2 separate online orders on Toysrus.com during the holiday season, long story short, the Gift Cards both had a Zero Balance on them, we have been contacting TRU for over a month now,...
Entity
Categories: Toy Stores
6, Report:
#1156542
Posted Date:
Jun 22 2014
![](https://www.ripoffreports.com/report-images/45*34/docs/r1156542-kajpvm-elhgbvt9v9.png)
Polygroup Pools Summer Escapes Pools Last May we purchased a 14'x42 Summer Escapes pool at ToysRus. It cost $299 with the expansion kit. We set it up in May. The canopy broke within the first month. The aluminum T-connector broke off like a pop top on a soda can. Then in August we noticed we had a slow leak. So we drained the pool and were going to patch the leak until we realized that the seam had come apart about 1. There was a fold in the vinyl under the seal. Clearly a factory defect. We tried contacting the company numerous times and were on hold for really long periods of time. So after numerous attempts to contact them we decided to try patching it. We tried 3 times with professional grade products but nothing would hold the seal together. We finally got ahold of someone and were disconnected twice. We also were told that the pool only has a 90 day warranty. Instead of trying to help us customer service said they could give us a 10% discount. Really? An upsell on a pool we paid $300 for? No way!! Then the supervisor said they would give us 25% off a new liner. Again we said no! We told them the most we would pay would be 50% and we didn't even feel that was fair. We will never purchase another product from these people again. Internet
We are so frustrated abe don't know what to do about this company. Polygroup manufactures pools for various chain stores across the country. We realize that we are only 1 family, but when you spend $300 on a pool that there no way for you to know that it has a defect until after it'...
Entity
Categories: Sporting-good Manufactures
7, Report:
#1109629
Posted Date:
Dec 24 2013
Coby Electronics They kept my tablet and money order Carsons California
I bought a Coby Kyros tablet for my daughter last year (2012) for my daughter, a few months later the charging port broke. I contacted customer service and was given instructions on how and where to send the tablet it to get get replaced. I did as I was told and sent in the tablet w...
Entity
Categories: Miscellaneous Electronics
8, Report:
#1103593
Posted Date:
Dec 03 2013
![](https://www.ripoffreports.com/report-images/45*34/docs/r1103593-u8qv1e-fbmgadvkjm.png)
TOYS R US Cyber Monday Online Only Deal Only Offers 'In-Store Only' Purchase Option Internet
Toys R Us is offering a number of Monster High dolls today for $5 as part of their Cyber Monday sale. However, you can't add them to your cart because the only purchase option is SOLD IN STORES. Directly beneath that, in red, the copy reads, Online Only Price! Cyber Sale!** (I have ...
Entity
Categories: Toy Stores
9, Report:
#1080433
Posted Date:
Aug 30 2013
Texas Workers Rehab DFW Injury Clinic Questionable Practices, Dirty Facility, Insurance Scam RedFlag Fort Worth Texas
My family was in a car accident and hired an attorney who referred us to Texas Workers Rehab for our injuries. Upon our first visit to this clinic, red flags started to fly. 707 Riverside Dr Fort Worth is NOT a reputable location and we felt like we were being referred to the...
Entity
Categories: Chiropractors
10, Report:
#1027412
Posted Date:
Mar 12 2013
VTech Canada Vtech industries inc Customer service is horrible. Internet, Ontario Canada
We bought a Kidsjamz Studio and one month to the day it stopped working.I called toys are us and the said it is under Vtech warranty for two years so give them a call.
When I called Vtech I got stupid read off the screen trouble shooting directions. I told them it wont turn on. Thr...
Entity
Categories: Miscellaneous Electronics
11, Report:
#760351
Posted Date:
Jan 11 2013
![](https://www.ripoffreports.com/report-images/45*34/docs/1a21cf39-411d-487b-8088-a83cba891e21.png)
Toy Quest ripped me off for $759.99 plus tax Indianola, Iowa
I purchased an Aqua Adventure Water Park from ToysRUs on 5/17/2010. I paid $759.99 plus tax for this water park. The first time we used the water park the slide's seams came unthreaded which caused holes that kept the slide from blowing up. The box the water park came in...
Entity
Categories: Toy Stores
12, Report:
#981014
Posted Date:
Dec 12 2012
Toysrus Toysrus Scam makes product disappear but gets to keep money!!! Wayne, New Jersey
I looked for a good price on an Xbox 360 for my grandson for Christmas. All retailers were about the same price. I than saw an ad by Toysrus that if you bought an Xbox 360 they would include a free controller (a $49.99 value). This was the first I had ...
Entity
Categories: Miscellaneous Electronics
13, Report:
#979161
Posted Date:
Dec 07 2012
Toysrus.com Free shipping scam! Internet
Toys r us offers free shipping if you spend $49. Then, after you buy $49 worth of items, you get a message thanking you for your order, saying an item you purchased was no longer available, your credit card will not be charged, but now your order no longer qualifies for free shippin...
Entity
Categories: Toy Stores
14, Report:
#870618
Posted Date:
Apr 19 2012
MultyElectronics, Inc at cost. 30% or more off other retailer's prices...today only...no problem exchanging New York, New York
I bought a Kodak M522 camera and was told that it was a real bargain and that I was going to be saving 30% or more off of what other retailers sell for, including J&R, BH Photo and amazon.com...I was also told that it was for one day only and if I wasn't 100% satisfied...
Entity
Categories: Cameras & Video
15, Report:
#670623
Posted Date:
Nov 21 2011
![](https://www.ripoffreports.com/report-images/45*34/docs/50c0ec71-b152-4521-bd2a-87b6ebac3064.png)
Toys R Us ToyrRus BAIT and SWITCH Escondido, California
www.toysrus.com lists several games for children on sale for $4.99.Under each game it says Available in store.I drove 13 miles to my local store and found the same games neatly stacked in a large display just inside the front door.There were stand alone sign frames around the displa...
Entity
Categories: Department & Outlet Stores
16, Report:
#738330
Posted Date:
Jun 08 2011
Qualitative Market Research Tony Allen Consumer Services Evaluator, Mystery Shopper, Mystery Consumer New York, New York
I received a letter dated Jun 02, 2011 from Qualitative Market Research. The letter is from Tammy Williams, Director of Human Resources. It includes specific instructions for mystery shopping and using an enclosed cashier's check from US Bank in the amount of $3,700. &nb...
Entity
Categories: Banks
17, Report:
#738120
Posted Date:
Jun 08 2011
Shoprunner - Canceled service 3 weeks in for using over 79 in shipping - King Of Prussia, Pennsylvania
I saw an ad for the Shoprunner trial and decided to give it a try. I used it for the 30 days it allowed and saved 100s in shipping fees. I went ahead and got the 1 year subscription for 79 dollars. I spend a lot online and like to save wherever I can, so I stuck to...
Entity
Categories: Shipping & Handling
18, Report:
#735428
Posted Date:
Jun 01 2011
LeapFrog SHAME On LEAFROG-Brainwashing Kids as young as 3! Internet, Internet
Followings is a series of emails between myself and Leapfrog, the childrens toy/electronics company. This problem has not been resolved. Please help me to tell off Leapfrog- don't encourage their marketing to our children. As parents we should take a stand against ...
Entity
Categories: Questionable Activities
19, Report:
#701649
Posted Date:
Mar 03 2011
Tammy & Jay Chancey Kennels Chancey Kennels Selling Defective Puppies!!! Douglas, Georgia
I recently had a Chihuahua baby girl pass last year on May 10th 2010. I was very upset and was worried bc I also had my baby girls brother. He was very depressed and wasn't himself so I researched long and hard before I purchased a baby. I have never went through a breeder before. I...
Entity
Categories: Dog Breeders
20, Report:
#698167
Posted Date:
Feb 21 2011
Nijah Development model talent development agency using high ressure tactics to spend $1000+ for photo shoot and no guarantee Huntingdon Valley, Pennsylvania
We were approached at Franklin Mills mall bu a Nijah development scout to sign up our 18 month old daughter for a meeting with a development coordinator who would determine if she would be a candidate for modeling and acting. We received a call and arrived at offices in Huntingdon V...
Entity
Categories: Modeling Agencies
21, Report:
#676034
Posted Date:
Dec 28 2010
Eglobal Wireless (.com) Erik, Jason, Yani You will not get your product on time or without tracking it down yourself Internet, Internet
My story starts off with me and my boyfriend online looking for netbooks for Christmas. I told him to go to kmart or walmart.com since they always process our orders easily and they are trustworthy. All of our products we odered for Christmas came on time and in good condition. Well...
Entity
Categories: Miscellaneous Electronics
22, Report:
#667796
Posted Date:
Dec 03 2010
ToyRUs Accepted order and cancelled after 10 DAYS due to out of stock Internet
I ordered a Paper Jamz guitar as a Christmas gift in Nov 24th. ToysRUs accepted my order, only to cancel 10 full days afterwards due to Out of Stock. With today's e-Commerce database driven systems there is no excuse for this type of business behavior.Now I will have t...
Entity
Categories: Toy Stores
23, Report:
#619845
Posted Date:
Jul 09 2010
Midtown Web Marketing Affiliate: Consumer Survey Specialist, A Letter was mailed directly to my home with a cashiers check for $3,493.00. The check looked very authentic. The letter asked me to deposit the check, wait two days then withdraw $2,293 and send it New York, New York
I received a letter in the mail from Midtown Web Marketing, 1430 Broadway, Suite #14E, NY,NY 10018 with a Cashiers Check for $3,493.00 instructing me to become a secret shopper and evaluate local businesses including Walmart, Sears, Home Depot, Victoria's Secret, JCPenney, K-Mart, T...
Entity
Categories: Consumer Services
24, Report:
#621352
Posted Date:
Jul 08 2010
teacupandtoysrus Tammy Chancey teacupandtoysrus sold me a teacup Chihuahua that is now 12 pounds Internet Douglas, Georgia
My Chihuahua puppy did not have mange, but did have parisites and is not a teacup like I was told. My Chihuahua is now 12 poinds and my Veterinarian said my puppy was very small because it was full of parisites and this made my puppy not absorb her calories. So she was small be...
Entity
Categories: Animal Services
25, Report:
#621351
Posted Date:
Jul 08 2010
teacupsandtoysrus.com Tammy Chancey Douglas Georgia www.teacupsandtoysrus sold me a teacup that is 12 lbs Douglas, Georgia
I bought a teacup Chihuahua who is now 12 lbs and not even8 months old.Tammy Chancey from TEACUPSANDTOYSRUS in Douglas Georgia said my puppy was going to be 2 or 3 lbs grown and my Chihuahua puppy is 12 lbs last time I took her to my Veterinarian. I paid $...
Entity
Categories: Animal Services