1, Report:
#1044695
Posted Date:
Apr 19 2013
![](https://www.ripoffreports.com/report-images/45*34/docs/05df03c1-bed6-47fe-b05c-5f951323ff0c.png)
TRG Group Victorinox brand luggage TRG Group refusing lifetime warranty repair on Victorinox luggage Saint Louis, Missouri
Purchased Victorinox Mobilizer 22 luggage pc in Oct 2001. Great bag with what we thought was a lifetime warranty. On recent trip, the nylon fabric tore at the expansion zipper seam, making bag unusable.Following directions on Victorinox website, took bag to local service and repai...
Entity
Categories: Luggage & Leather Goods
2, Report:
#990790
Posted Date:
Jan 03 2013
TRG Group Victorinox, Wenger, SwissArmy LOW QUALITY zippers, bag lasts less than 2 yrs, RUDE customer service Saint Louis, Missouri
External zipper on my Victorinox E-motion 4.0 22 Trek Pack Plus luggage broke and TRG Group/Swiss Army, along with its local luggage repair shop, claim that the broken zipper was due to normal wear and tear. I am very careful with my luggage products and the bag is still in its warr...
Entity
Categories: Luggage & Leather Goods